PointClickCare Employee Reviews

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Best Workplace
N/A (Current Employee) –  Mississauga, ON5 April 2017
For me, this is the best workplace that I have every worked in my 20+ year career. The leadership has always been clear and open about the direction and our values. The people are passionate, dedicated and fun to work with. And, the work that each individual does is meaningful and valued.
Pros
Great people, fantastic and fun office space, free gym and classes, great training programs and meaningful work.
Cons
Not a con for me, but it is a fast-paced and changing environment, so that may not be for everybody. Sometimes workloads are heavy.
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Having a really good time working here
na (Current Employee) –  Mississauga, ON4 April 2017
- The culture here is great
- The day to day is quite flexible
- The work itself is good work - we are helping seniors in an industry that doesn't have a lot of resources helping seniors. The work is fulfilling (actually something I grew to care about as it wasn't a need of mine when I joined)
- The most enjoyable parts of the job are working with good people to build a product that is an industry leader (it's nice working for number 1).
- The growth can sometimes be a challenge, but it's better than the alternatives.
Pros
Good company, good product, good people
Cons
Growth is sometimes a challenge and comes with it's own issues, but I prefer that over any alternatives to growth.
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Opportunity to bring value and grow in career
Human Resources (Current Employee) –  Mississauga, ON3 April 2017
PointClickCare invests in their employees to advance not only within the company, but also through their career. If you are looking to add value, perspective and energy into the job you do, I would recommend PointClickCare.

PCC truly prides itself on company culture, which sets us apart from all other companies. Work/Life balance is huge, especially due to the fact that two brothers founded the company and treat their organization like a family.
Pros
Onsite Gym with various fitness classes, ping pong tables, pool table, Wii, Xbox, Golf Simulators, great cafe, beer fridays.
Cons
Due to the fast growth, processes could quiclly change and need to be able to adapt.
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Best Culture I have ever worked in
N/A (Current Employee) –  Mississauga, ON3 April 2017
Throughout my career I have worked at both large Enterprise Companies as well as small to mid size Companies and this is by far the best of both worlds. Structured enough to make the work go smooth yet open enough to take suggestions on how to improve a process and make it more efficient.

The perks AND the people are great. I look forward to coming to work everyday.
Pros
Perks and People
Cons
Location can be tough to get to at peak traffic hours
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One of the best companies i've worked for
N/A (Current Employee) –  Mississauga, ON27 March 2017
PointClickCare cares a lot about their employees. Management & leaders truly want you to succeed, and they provide you with the tools and platforms to be able to grow professionally.
There's a lot of training programs internally available to all employees which I find are useful for my professional development.

On top of that, they provide amazing benefits. The perks are the cherry on top. Subsidized full service cafeteria, onsite gym with lots of classes, ping pong tables, golf simulators just to add a few.

Definitely a place you want to work at!
Pros
Subsidized lunches, golf simulator, onsite gym, yoga, crossfit, spin classes etc
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Average Workplace
Project Manager (Former Employee) –  Mississauga, ON16 March 2017
Company lacks organizational structure as it is a smaller organization
Provides a lot a work/life flexibility
Decent medical benefits
Career advancement is limited
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Productive and fun work place where their motto is "Work hard. Play hard."
Legal Summer Student (Former Employee) –  Mississauga, ON7 December 2016
An amazing summer job, never felt stressed at work and always had opportunities to work hard, but then have some time to relax as well. They want their employees and productive and it really shows.
Pros
- Great working environment, flexible hours and time off, very friendly management and coworkers, a lot of fun things to do
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Dishonorable
Analyst (Former Employee) –  Mississauga, ON23 August 2016
One of these companies that attracts good employees by pretending a permanent position is open only to fill a temporary opening. A person get hired and laid off 3 months later without cause. No regard for impact on people's lives and harm they may cause by this. Best to stay away. Fancy gyms and cheap cafeteria don't mean much.
Pros
Fancy gyms and perks.
Cons
Ruthless
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Very clicky
Training Specialist (Former Employee) –  Mississauga18 June 2016
If u r not part of the groupie u do not get the help and support u need to do a good job.

They expect u to work your tail off and if u have one person who complains they want to fire u.

Our supervisor started out as a trainer and as soon as she was promoted she soon forgot what it was like to be with some tough customers and took power to her head.

Very greedy and not so nice company
Pros
There r some good and reasonable people there
Cons
Overworked clickie rude peers and supervisor
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Growing company that still needs a lot of work
Implementer (Former Employee) –  Mississauga, ON31 March 2016
The company is growing so fast that they cannot keep up with the workload and therefore the employees that work remotely are frequently overloaded and the expectation is set to work all the time. There is no work life balance in many of the areas in this company so beware.
Pros
Up and coming growth company
Cons
No work life balance and poor middle management
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Fantastic work life balance, corporate culture and emphasis on health!
Sr. Mgr., Business Process Improvement (Current Employee) –  Mississauga, ON11 March 2016
A great company, growing by leaps and bounds with a fantastic culture and great products.

Co workers are dedicated to what they do, and all want to make a difference.

People enjoy the beer Fridays, the beautiful new office space and the casual atmosphere.

Management is young, growing and learning, and lots of development underway.
Pros
Gym, cafeteria, loads of fitness classes, lots of employee perks
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Productive and fun place to work
Collection Specialist (Former Employee) –  Mississauga, ON7 March 2016
As a collector agent will take 30-50 calls per day from United States and Canadian clients. Most of calls involved billing inquires and payment arrangements from other business.

"I had a great team" willing to assist all the time and help with the learning growth
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free Lunch and Gym does not make Good WorkLife balance
Analyst (Former Employee) –  GTA, ON9 November 2015
This is a company seeking seasoned professionals however the there is a disconnect in management Good work life balance does not mean a free lunch and gym. It means GREAT management that can assess for the balance and ACT ON IT on an individual and group basis.
Management is sketchy and inexperienced. There is an inaccuracy in resourcing and people must do more with less resources. There is also an undercurrent of ageism which is the white elephant no one dares to admit.
Pros
Gym, lunch, mileage, telecommunicate
Cons
Inexperienced management, erattic decision making process, complex HR processes
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Good job culture, mostly good place to work
Support (Former Employee) –  Mississauga, ON1 April 2015
Depending on what department you are working in, there are some great reasons to work at PointClickCare. Wonderful people, perks (catered lunches, gym onsite, wellness seminars), but the workload can be incredibly hard to deal with. Not all departments are run the same, so there are a lot of people that can use the perks, while others do not have the time. That causes tension in the departments that are expected to work extra hours.
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Cool Place to Work but Lacks Seasoned Leadership
QUALITY ASSURANCE ANALYST (Former Employee) –  Mississauga, ON2 January 2015
The company really tries to create an exceptional work environment, free lunches, exercise programs onsite, etc... However the biggest problem with this place is that it does not have the seasoned leadership that can handle the enormous growth that the company is undergoing. Unfortunately some employees see this as an opportunity to advance themselves and victimize others. This makes for an unnecessarily poor work environment which is really unfortunate. I learnt a lot there and am better for the experience but as things are now (or until the management is able to acknowledge these shortcomings and take steps to correct them) I would not recommend PCC as a good place to work.
Pros
Free lunches, Exercise programs onsite
Cons
Poor Management, Lack of Clear Leadership and Terrible Work Environment
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Knowledgeable work experience and friendly environment
Software Quality Assurance Analyst (Former Employee) –  Mississauga, ON26 August 2014
It was a learning edge working at this company. Being a Quality analyst, I performed a variety of tests to test the software and applications.
Looking for the same type of challenging role in future.
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Productive and great place to work with expert teams.
DBA (Former Employee) –  Mississauga, ON20 August 2014
I have learned team work and dedication towards work with lots of fun. working here is more fun than work.
Pros
Free Lunches, Friendly people
Cons
Nothing
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Productive and fun work environment with free lunches and gym and other activities.
Telemarketing - Long Term Care (Current Employee) –  Mississauga - Ontario4 July 2014
Overall an excellent place to work at.
The company provides free lunches, gym, table tennis and other acitivties to enhance the self development of the employees.

They have excellent employment benefits - somehow the stars on Salary/ benefits above does not allow me to click to a 5 Star quality.

Work does not suck. I have never seen nor worked at a company like PointClickCare.

PointClickCare definitely tops it all.
Pros
Work should not suck. Have fun while you work.
Cons
Cannot think of any
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Very nice company
Senior QA Analyst (Current Employee) –  Mississauga, ON19 March 2014
Business hours are very flexible.
Opportunity work from home even for contractors
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Fun
iOS Senior Software Consultant (Current Employee) –  Toronto, ON30 January 2014
PCC has a lot of perks:
- free catered lunches Tuesday to Thursday,
- onsite gym

Growing company, listed on deloitte and touch 50
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Overall rating

3.8
Based on 25 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
4.0
Job Security/Advancement
3.4
Management
3.4
Culture
3.7

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