3.0 out of 5 stars.
Write a review

Platinum Emergency Services Inc. Employee Reviews

Review this company
Job Title
Canada3 reviews

Ratings by category

2.3Pay & benefits

Search reviews

Sort by

Showing all 3 reviews

Poor management , very high employee turnover rates

Indeed featured review

The most useful review selected by Indeed
The job itself is rewarding and pretty good, if you can make it work, however this company is poorly managed. Note compensation is basically minimum wage, on call positions have to be paid 3 hours for a period of 24 hours if there are no calls, this company pays $50 (divide by 3 hours is roughly $16/hr), some transfers will take over an hour to complete , perhaps up to 4 hours, in that case you get less than minimum wage for that time. As Team lead you get a bi weekly or monthly top up, which still amounts to less than minimum wage as you will be expected to be available 24/7 and use money out of your own pocket for the business expenses and hope that the employer will feel generous enough to reimburse you. Everything is done through an app, I could never access the one for paystub so no clue if I received the wages I was supposed to, if you get a “top up” for extra work you won’t receive the pay for no calls, and likely they might schedule you 5, 6 or even 7 24 hours shifts in a row on call. Note also that shifts start at 7pm to 12am (first shift) so you will never get compensation for that time if there are no calls, last shift is always 12 am to 7pm, once again less than 24 hours so no compensation for no calls, for the 24 hours duration you might get compensation if the company feels like it. You will at some point have to get up in the nighttime for calls, often drivers will be scheduled to use their own vehicles, and it’s not always possible for partners to meet up or pick up because they want you to complete the calls as fast as possible. This company has a very high - 


Providing a service for others


Not fair compensation
Was this review helpful?

Fulfilling work

The job we do at Platinum is vital and fulfilling. Regular duties feel rewarding and I always feel what I'm doing is necessary. I've had the opportunity to travel across three provinces over the course of working with Platinum. In those travels I've had the opportunity to assist families and their loved ones during what can be the most difficult time of transition.


Unique experiences, Fulfilling role, Great team, Incredible learning opportunity, Exciting work environment


Unpredicatable hours
Was this review helpful?

Insights into Platinum Emergency Services Inc.

Based on 5 survey responses
What people like
  • Inclusive work environment
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Fair pay for job
  • Energizing work tasks
  • Sense of belonging

Poorly organized management

Dispatch rarely gets the details they are supposed to. Drivers are expected to do the dispatcher's work in calling the client for the location they are headed to. Management is not very supportive.


Company vehicles


Poor rate of pay, low number of dispatches, female ownr and management treats female employees poorly
Was this review helpful?

Rate your recent company

Share your experience to help others

Jobs at Platinum Emergency Services Inc.

See more jobs

Want to know more about working here?

Ask a question about working or interviewing at Platinum Emergency Services Inc.. Our community is ready to answer.Ask a Question

Overall rating

Based on 3 reviews

Ratings by category

2.3 out of 5 stars for Work/Life Balance
2.3 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.3 out of 5 stars for Culture

Learn about popular job titles at Platinum Emergency Services Inc.

  • Companies
  • Platinum Emergency Services Inc.
  • Employee reviews