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Pilot Flying J
3.2 out of 5 stars.
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3.0Work-life balance

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Energetic

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Pilot flying j was an awesome job. Fast pace a lot of the time, drivers coming and going, always conversations!! Team work is needed for this successful business and this Flyingj has it!
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Very poor management

That store manager was not good at the job to begin with and now that corporate is owned by someone else thing there are 10 times worse. Good luck trying to get a day off or knowing when you are to be in next as your schedule can be changed with out notice the day you work.

Pros

Meet interesting people

Cons

Bad managers, little advancement, low pay, poor work culture
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Official response from Pilot Flying J

12 July 2021
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
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They do not tell the truth

At the start, one gets promised a lot. Huge income, benefits from day one, etc...be aware, if it sounds unreal, it probably is. Dispatcher makes mistakes, supervisor provides no support and one lie follows the other. No work contract provided, that way they think they always win.

Pros

Free food

Cons

Fakes
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Official response from Pilot Flying J

10 March 2021
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
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Its a s*** show

One of the worst possible places to work . If you respect yourself, you'll trek elsewhere. They're always hiring for a reason . Don't waste your time . Bunch of fakes. Not a happy little family . You'll be a workhorse while everyone else goes on vacation . Favoritism at its finest.

Pros

50% off the deli food and cinnabon

Cons

Being treated like garbage by staff, managers, customers. Scheduling is absolutely terrible.
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Official response from Pilot Flying J

18 January 2021
We take claims like this seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.
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not a good place to work a lot of back stabbing lots of customer complaints lots of break downs very unorganized back stabbing snide remarks etc

Don't apply there unless its going to ve very short term. You will hate your job after a few months. No help from other cashiers nothing is done about it Always getting complaints no matter how hard you try.

Pros

no pros

Cons

You never know when you are going to have to work extra shifts
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No way to get ahead

The work environment between coworkers was fraught with gossip and back biting, management did not support stafff and used veiled threats of termination upon every interaction when discussing work issues.Flying J consistently works new Canadians many more hours that 44 wk and doesn’t pay overtime or very little since they do not consider that working 9-10 days in a row as breaking labour rules because they pay weekly and therefore the 10 days is in two pay periods.They do not give sick days and vacation is needed to take time off if I’ll and you want to get paid.The work environment is generally negative and I do not recommend this organization to anyone.

Pros

Few

Cons

Favouritism, threats of termination is a norm, no discounts. Overtime’s is not followed under labour act.
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Worse Company to Work For!

This place needs to be investigated by corporate. Plain and simple. They tell you that you can't be at work because of corporate policy then hold it against you and count it as not showing up for shifts. General Manager needs to be replaced

Pros

Benefits

Cons

Inconsistent Hours, Favoritism, Lack of Communication
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Official response from Pilot Flying J

26 August 2020
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
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Never work here

Should be investigated. Plain & simple. Never seen or heard of so many employees going on stress leave! I had a former employee tell me before she went on stress leave “ This place will drag you down more then you know the longer you’re here” She was right!
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District Manager for Calgary sets a negative tone for all in his region

You may be a good worker but with a bully, incompetent district manager who looses high performing staff every few months, expect to be stressed and burnt out in no time.

Pros

Pay and benefits are good but that's eroded by the highly stressful environment

Cons

District manager management style very dictatorial
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Official response from Pilot Flying J

23 June 2020
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
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Challenging Fast paced environment

I loved working here. There was new challenges everyday. But the job is only as good as the attitude you bring to it. It certainly requires more skills and aptitude than most other jobs and you aren't compensated in like manner however it can be a very fun place to work and you are appreciated when you do your best.
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Official response from Pilot Flying J

8 June 2020
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.

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Bad management

Management doesn't care about you they only care what they want. There is zero equal rights between cultures the new management is absolutely horrendous. They say they are flexible with shifts and they are not, they say great wage and benefits, there isn't. They talk down to their employees (especially ones that have been there for years). The new manager has asked afew of us why we havent quit yet
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Official response from Pilot Flying J

4 June 2020
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
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ok if your not supporting a family

The pay is just above minimum wage. The staff form their own cliques and they do not give full time hours in the general sense. Missing work for any reason whether it be illness or children is frowned upon. However, you can make some really good friends if you know how to weed out the bad ones
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Official response from Pilot Flying J

5 March 2020
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
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Good place to work

Good place to work pay low but people are fun there, sometime your swamped other times is slow but overall good spot to work.........,..,,,,..........
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Good place to get experience

It is a truck stop, so get to know a lot of truck drivers, weekly pay, good full-time benefits, overtime, etc. It's on Annacis Island and has daily bus service.
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Better management needed

Liked the people however didn't get paid enough for my experience. The assistant manager had a chip on his shoulder and would delegate his duties to my shift. He had no real skills to deal with conflict with guests or staff. I was truly amazed he had retained his position after two years even with consistently creating unnecessary problems and causing good staff to leave
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Good place to work

Good place to work but unfair wage for workers. They pay high wage to some employees and low wages to others who deserves more and are more interested in work.
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britt

great place to work with a very dynamic team also they cross-train which is a wonderful opportunity to advance and grow within the company. i would recommend working here
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Trickster

Gsl/management When you apply for the job, so your training at another store, you think it’s all glory and day time shifts, but in the end you get all evening shifts, so you never get supper with your family, you work EVERY weekend when you request a weekend off you get harped on for it. So kiss your evenings and weekends goodbye. The day shift versus the night shift are just two different cliques! Managers can be traded or switched at the drop of a hat with no notice!
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Fast paced and hectic

I worked as a maintenance worker and while the manager was a very friendly out going young lady. She needed some more training. Staff was found sleeping out back once. Truck used for garbage clean up was always broke. Garbage disposal was never emptied on time. Owner was a real jerk about tattoos until a maintenance worker let him know it was 2000 something and needed to get with the times. Now apparently you can show your ink freely. Some people coming through where pretty sketchy.

Pros

Discount on lunch

Cons

Not enough pay for job
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Poor management

The management is horrible there. Their is so much favourable. The favours go out for dinner dates together. Turnover it crazy high for this company because of the favorites getting away with everything. This is not a company to work for. This is coming from someone that has worked for the company for 6.5 years.
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lots of partiality

No people's skill Management has no visions, you may fall in love this job in interview or by job posting article but once you finished few months you can see different.

Pros

Some time free food

Cons

minimum pay and for 40 hours you need to work 6 days. No life and work balance
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Overall rating

3.2

Based on 3,001 reviews
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Ratings by category

3.0Work/Life Balance
3.1Salary/Benefits
2.9Job security/advancement
2.8Management
3.0Culture

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