Photographer and Clerk (Former Employee) – New Glasgow, NS – 27 April 2018
Fun to take photos when people are open minded but work place was too small for group photos over 3 people present and would be better if two people worked at once. Furthermore most backdrops are too small.
associate (Former Employee) – Calgary – 12 April 2018
Corporate management is only concerned about cost cutting, won't give any time to do overlapping shifts for training or busy periods (unless you have 4 photo shoots booked per hour). You're expected to do a proper photo shoot, and sell them their photos and give good customer service, BUT you have to drop everything and help walk in passport customers.
They expect you to have really good sales but then offer multiple photo shoots and passport photos for the cost of one photo shoot. If a customer doesn't want to buy anything we are supposed to discount all our hard work to almost nothing in a desperate attempt to get some money in the door to keep the company afloat. Any customer that complains gets their photos for free from corporate which only attracts more free loading customers. Then corporate management gets mad at you for low sales. Management is calling you every single day to point out all the unattainable sales goals you haven't met (that are 1.5 times the sales the company made last year) and then makes you tell them what YOU can do to make their situation better. But they will only pay you minimum wage.
On top of all of this you have to bring in 10 new bookings every day by cold call old customers or bothering people in Walmart who just want to be left alone. They never use any real feedback to modernize this company. The cameras are about 20 years old and the studio equipment is constantly breaking. The backdrops are either embarrassingly wrinkled or too small to fit more than 2 people on it. They've been promising renovations for years and then never do anything.more... Management will hire anyone that applies here and most of the time they have no photography experience.less
customers are nice half the time
Poor management, unattainable sales goals, tons of pressure
Photographer (Current Employee) – Markham, ON – 10 April 2018
Requires all their employees to exploit Walmart customers because their business is failing. They don't have enough customers because our cellphones can take better pictures than what they can ever hope to achieve. They have to beg customers at Walmart to make ends meet instead of updating their website and social media as leverage.
Manager (Current Employee) – Midland, ON – 20 March 2018
Very independent learned administration, photography, basic cleaning and organizing, management and customer service skills. most enjoyable part of the job would be working with the children and parents in the studio.
Customer Service Associate (Former Employee) – Ottawa, ON – 11 March 2018
An amazing place to work is you like to meet and get to know people. A fast paced environment that teaches you efficiency and attention to detail. Taking pictures and making people smile is very rewarding.
ASSISTANT MANAGER/PHOTOGRAPHER (Former Employee) – South Surrey, BC – 27 February 2018
Working with lots of families babies and children. fun place to work . definitely need attention to detail and high energy . need to be an extremely happy person always in a good mood. hardest part of job was to make babies/children happy in photos.
Photographer (Former Employee) – Pembroke, ON – 22 February 2018
One practically needs therapy after working here! A negative environment and a dirty one too. Expect to be a cleaner as well as a photographer. No lunch room so one has to spend hard earned minimum wage dollars on a restaurant for lunch. Unrealistic sales expectations from management. Everyone on staff appears worried about being fired. One shudders at the memory of this job.
Manager (Former Employee) – Toronto, ON – 20 February 2018
Completely mismanaged and disorganized.
It has been the worst experience of my life. The managers and head office have no idea what they are doing and it makes the work culture stressful.
Internally, There is absolutely no accountability and it's a blame game that creates unnecessary drama. Meanwhile, customers are continuously disappointed due to the internal turmoil. Despite my best efforts to give a helping hand, it feels like they slapped my own face with it.
Account Manager (Former Employee) – Toronto, ON – 20 February 2018
Weeks upon weeks of management not answering emails. The company upsets customers and expects their account managers to pick up the pieces. Market directors are unqualified. They have lost 6 account managers in the last 3 weeks. BE AWARE of this place.
Photographer / Customer Service (Former Employee) – Peterborough, ON – 8 February 2018
Worked well over the probation period, did okay ...loved to take pictures of diverse individuals and groups; however, didn't think it was even close to being appropriate for the DM to belittle, use sarcasm and other 'bullying' tactics with all staff. I fully understand setting goals and having expectation as a business; however, being penalized for not being able to pressure customers to do something they don't want is wrong...which is actually unethical and poor business practice. Also, from the business end of things ...no effort to market the business to increase a more diverse and targeted clientele may have been another option. I really liked the manager of the store, she was fair, trained very well and appeared to be bullied by the DM as well (my opinion, not hers). They may want to actually invest in their employees and perhaps look at the bigger picture: May be the reasons for poor sales and high turnover. Hoping the DMs manager reads this, as perhaps more training regarding employee management and perhaps another look at the individuals' actual ability the be the DM.
Could possibly be the ideal employment opportunity
Needs less micromanaging, more investment in the overall upper management and poisoned work environment at times
manager/photographer (Former Employee) – Edmonton, AB – 6 February 2018
This is a place that I would never recommend working at. I was a manager and we went through 3 or 4 district managers in my time, there is never any raise for hardworking excellent photographers. I hired someone who has been there for over 2 years and he has never received a wage increase. They work you to the bone and there is no appreciation, district managers hands are tied in decision making from head office, company politics are so bad and make it very difficult to create a good work environment. All they care about is sales sales and sales!
ridiculous hours and 7 days a week, under staffed and dont like to hire, never given raises
Photographer (Former Employee) – Toronto, ON – 29 January 2018
Everything is in chaos, horrible managers, micromanaged by amateurs, there is nothing about photography. They call it a full-time job, but most likely you work less than 10 hours per week and earn a few thousand in a year. Don't believe anything the company told you.
Go to work so early, minimum wages, stress, micromanagement.
Photographer/Sales Associate (Former Employee) – Whitby, ON – 27 January 2018
The job started off great but went down hill extremely fast. Very poor training and management. Head office threatens your job if you don't meet their untralistic goals. They treated their employees like dirt , they guilt you if you can't cover a shift, there is hardly any training and they expect you just to learn it yourself. They comment on everything you do. If its wrong they don't assist you on how to get it to where it should be. Management will call you out infront of other employees and belitte you. They would not give enough scheduled shifts, and expect so much for little pay. If you get injured on the job, do not expect them to assist you at all. My overall experience was horrible and was not financially stable at all.
Excellent customer service
Only get 1 break if you work full day, they expect way too much in the small amount of time scheduled, pretty much everything.
Photographer/ Customer Service Representative (Current Employee) – Brampton, ON – 18 December 2017
several employees cycle through there, as it is a job typically for students but require skills that some managers aren't knowledgeable about. I was lucky to get a very caring and smart manager who is a photographer so she taught me well.... but district managers and ceo members suck. if a customer complains, which they do a lot for things out pf your control, they will blame you and penalize you without consulting in you first. so if you value working with kids and families more than having respectful company owners than this is the job for you.
fun atmosphere, good student hrs
poor management, disrespectful costumers and company owners
Photographer (Former Employee) – Stouffville, ON – 18 December 2017
Photos Unlimited is a pretty cool place to work. They do awesome training and if you get a district manager that cares about their employees even better. Experience with a camera and how to deal with unhappy customers would be an asset.
Photographer (Current Employee) – Calgary, AB – 11 December 2017
The job itself isn’t bad if you like photography (and if you have a manager that lets you do your own poses) but the DM and AVP are really awful micromanaging crazy people. They constantly phone and tell you how bad you are and never acknowledge good things. AVP sends rude condescending emails and pesters you if the day was slow. Definitely not enough pay for what is required, as regular employees and managers essentially do the same job. Most customers are unhappy as everything including passport photos is ridiculously overpriced. Be prepared for getting yelled at by either customers or the AVP within the first few days. Not worth your trouble unless you’re dead inside.
Sales Associate (Part-time) (Former Employee) – Surrey, BC – 28 November 2017
cool place to work, fun interacting with children, always given the chance to learn. would recommend to others. I was always good at handling customers and working in a fast paced environment so never had any issues. Must love working with people for this job!