Phaeton Automotive Group Employee Reviews

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5.0
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very good place to work
SERVICE ADVISOR (Former Employee) –  Ontario, CA18 September 2019
Best place to work ,Good management and work culture. Benefits are good. Coworkers are very nice and friendly environment. Management gives free hand to take decision.
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3.0
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Good sales people , macro managers
Lot Attendant (Current Employee) –  North York, ON29 July 2019
Numbers of managers more than employee, compeletly unorganaized , each manager his/er rules, no payment according to desired job description, all companies around already on 15$ and here 14$, assign job by manager and when you apply for raise should talk to other one who doesnt know what you do
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3.0
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Productivity
Relationship Manager (Former Employee) –  Thornhill, ON20 June 2019
Was very knowledgable experience, included many diverse areas for expertise and had many interesting questions to be dealt with in the workplace. Overall a great experience
Pros
freedom
Cons
long hours
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4.0
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A place to grow
Fixed Operations (Former Employee) –  Thornhill, ON7 May 2019
My experience with Phaeton has been that they will invest in their staff to allow for professional growth. They have newer facilities and great compensation packages.
Pros
good pay, good locations
Cons
often short-staffed, long hours
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4.0
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good
Pre-Owned Department Sales Manager (Former Employee) –  Richmond Hill, ON7 March 2019
Good staff, friendly environment. Lots of customer interaction and Hyundai is a fantastic brand. The dealership is in an ideal location for their customers.
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1.0
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Abusive parts manager
Parts Advisor (Former Employee) –  Richmond Hill, ON12 December 2018
The parts manager is abusive and HR doesnt do anything about it. Parts adviser yells at employees in front of customers. He doesnt know what hes doing so he puts down other people to make himself look good. They will end up with a lawsuit one if these days.
Pros
None
Cons
Abusive parts manager
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4.0
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Great place to work at
SALES MANAGER (Former Employee) –  Thornhill, ON17 October 2018
Great place to work at. It belongs to an auto group. Lots of opportunities within the group to advance to and in different departments. Ownership of group is great.
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3.0
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Great people to work with.
N/A (Former Employee) –  London, ON25 July 2018
Awesome people to work with. Poor communication within the workplace with management. Very cheap with their hourly pay employees. Training for some things was not given.
Pros
Learn a lot
Cons
Management is poor
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3.0
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stepping stone
New Vehicle Sales Manager (Former Employee) –  Thornhill, ON19 April 2018
not a great store to work for. great stepping stone. but pay is not good. company dont care about its employees. no sense of loyalty. owner lives overseas his young son runs the show .
Pros
no comment
Cons
unorganized
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5.0
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Good Dealership
Detailer (Former Employee) –  Richmond Hill, ON15 February 2018
Richmond Hill Toyota was in a good location. The Detailing shop had its own shop. The people were good to work with. The salary was very good. Good hours.
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3.0
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In the heart of Richmond Hill
Sales Associate (Former Employee) –  Richmond Hill, ON5 February 2018
At the time the dealership was in an old building. There were a lot of conflicts within the management team. Preference was given to long established sales associates. Priorities given to new construction of a facility at the north end of Richmond Hill which will change the demographics of the dealership.
Pros
Close to my home
Cons
Turn over of staff
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5.0
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Wonderful staff and work environment
Receptionist/Clerk (Current Employee) –  Thornhill, ON1 February 2018
Colleagues were great to work with. Work was fun and job was enjoyable. Boss was very good with balancing schedule and making sure that their employees were happy.
Pros
Flexible schedule
Cons
None
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1.0
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Unorganized
Relationship Manager (Former Employee) –  7200 Yonge street, Thornhill, ON24 April 2017
The job was fine, however management was not. They had no idea how to run a dealership and make it as productive as possible. The only thing they have going for them is that their GM is a well known talk show host and popular social media figure. Long hours for little pay and a team that was very unorganized.
Pros
Demo car, lunch on Saturdays, sales and admin staff are nice
Cons
Long hours, little pay, virtually no organization and communication, no management support.
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2.0
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poor management
Sales Representative (Former Employee) –  Richmond Hill, ON7 March 2017
it is a disaster i ever seen in my 30 years carrier . the managers are new to the business [ 1-5 years ] , before they are hired , they have been switching from dealership to dealership , they don't how to bring up the spirit of the team .
Pros
no free lunch, nothing
Cons
long hours and working Saturday
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5.0
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Fun if u selling cars everyday
Sales Representative (Former Employee) –  Richmond Hill, ON7 March 2017
It is a very pressure job , we all have a coder to meet every month , i have been in the business for 30 years and the reward from most of the dealerships are
cutting down. Give u an example , in 1987 , minimum commission is $ 100 but now 2017 still $100 , what 's a joke!!!
Pros
no more free lunch and they even cut u out of demo vehicle, no more car benefit .
Cons
long hours and working every Saturday .
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3.0
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daily work
Service Concierge (Former Employee) –  London, ON28 January 2017
Visually inspected, cleaned and parked cars in the service lot
Shuttled customers safely to their destination
Ensured that loaner cars were fueled and ready for guests to utilize
Delivered loaner cars to guests and picked up their cars to be serviced.Cleared snow with snow plow, snow blower and shovel to provide safe environment for customers and employees
Assisted in washing and detailing cars
Ensured the security of cars by etching them
Dropped off and picked up licence documents for clients purchasing new and used vehicles
Delivered several bank deposits to appropriate banks at the end of the day.
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3.0
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office work job
Receptionist (Former Employee) –  Richmond Hill, ON4 January 2017
A typical day at work includes filing, mailing, and other office type jobs. Busy and fast pace. Have to keep up with managers and the customers.
Pros
time flies when busy
Cons
stress of sales
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4.0
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Close relationships
Junior Accounting/ Media Management (Current Employee) –  Langley, BC3 May 2016
Thoroughly enjoy working here, but there is no room for personal advancement in the business field I would like to expand for in my career.
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4.0
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not the best job I have had
lot attendant (Former Employee) –  Richmond Hill, ON1 July 2015
not the best job I have had, management and co-workers were not very delightful to work with/for. Not organized or professional in any way.
Pros
free lunch on wednesday
Cons
long hours, frustrating at times.
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3.0
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Never a dull moment
Pre-Owned Sales & Marketing Manager (Current Employee) –  Richmond Hill, ON15 June 2013
A challenging atmosphere and location proved to make you rise to the occasion or loose out on business.
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Overall rating

3.5
Based on 22 reviews
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3.3Work/Life Balance
3.0Salary/Benefits
2.7Job Security/Advancement
2.9Management
3.0Culture

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