Cashier and Pet Care Associate (Former Employee) – Ottawa, ON – 15 August 2018
On the average day I got the chance to work with customers on the sales floor as well as at the cash register. You're not stuck in one place all day, which really helps the day go faster. Since it was a pet store, I got to see animals almost every few minutes no matter the day. The managers were reliable and open-minded, as well as willing to work with employees rather than leaving them to work alone. It is a team atmosphere, I never felt like I was fending for myself.
There isn't much down time, breaks can be missed due to rushes and poor scheduling
Pet Care Associate (Former Employee) – Kamloops, BC – 3 October 2018
Great place to work, friendly coworkers, approachable management, good pay, and straight forward job requirements.
Flexible schedule and a place to learn something new every day.
As a pet care associate you are very hands-on with the animals which can be a lot of fun, and teaching customers about their needs and how to care for them can be very rewarding. Lots of cleaning, but easy to do, and makes the day just fly by.
Fun place to work, so interesting to meet so many pet parents.
Cashier + Pet Care associate (Current Employee) – Barrie, ON – 24 July 2018
I started working at Petsmart as a cashier, and advanced to a pet care associate after a few months of working there. I really enjoy my managers, however, some of the supervisors are fairly rude at our locations.
I have always loved that Petsmart puts there customers first and get involved in local charities and partner with local adoption agencies. The culture of the company is very family orientated and we really focus on help pet parents/families grow.
I probably most enjoy my time working in Petcare, there is always something to do and pet parents always want to asked you questions. It has really helped me to grow my product knowledge and grow confidence.
Great staff, some great discounts, fun jobs/tasks.
Flexibility for hours and switching shifts, hard not to say something to people who don't care for their pets.
Pet Care Associate (Former Employee) – Maple Ridge, BC – 18 July 2018
Only ideal for students or people looking for very part time work. Hours will fluctuate greatly so not ideal for anyone who has bills to pay. Otherwise a very easy going workplace with overall good working conditions. Hard to have a bad day when you're surrounded by animals.
Pet-Care Associate (Former Employee) – Edmonton, AB – 6 May 2018
If you enjoy working with animals, and with people, this is an alright job if you can handle stressful situations well and have a small amount of basic knowledge of owning a pet. However, if you REALLY love animals, and are a strong advocate for their well-being and proper care and treatment, this is probably not a good fit for you. You will witness some ill, injured, and poorly cared-for animals in store as well as customers with pets kept in below-standard conditions. You will have to advocate for the sale of impractical and too-small animal habitats, unhealthy food, and support impulse-buys of live animals.
Pet Care Associate / Cashier Seasonal (Former Employee) – London, ON – 3 May 2018
I really enjoyed working here until new management took over. One by one my co workers started to be replaced because of it. Good hard working people shafted by new management.
When it came to be my turn on the chopping block they fired me for and I quote
"giving fish heart attacks"
Now, what actually happened was: I walked past the fish tanks and one of the 0.13 fish jumped out and died. I picked the fish up and disposed of it, but apparently this event was so " traumatizing" to a customer that they went and complained to " every manager in the store"
To add insult to injury they pulled me away from doing cash on my last shift to clean a door.
Pet Care Associate (Current Employee) – Winnipeg, MB – 20 April 2018
I like most people wanted to work in pet stores to be able to care for animals. PetSmart takes excellent care of it's dry goods but the same cannot be side for its live animals. Store is also extraordinarily clique-y with no room for advancement.
It is a very fun workplace to gain lots of knowledge about animals.
Pet Care Associate (Former Employee) – Burnaby, BC – 24 March 2018
Everyone who I have worked with was rather laid-back in terms of personality. They are hard-working though. Through PetSmart I was able to gain a lot of knowledge about all the pets in our care as well as dog and cat food.
Pet Care Associate (Former Employee) – Sherwood Park, AB – 3 March 2018
The management has no respect for their employees, they will change hours with no warning or consent. They only feed the animals basic food which leads to them becoming malnourished. Management takes no suggestions from staff.
Pet care associate (Current Employee) – Halifax, NS – 11 November 2017
Some of the workers and managers here are amazing but some of the policies are not something that should be in a pet store for the sake of the pet. Some times you have to perform time consuming task while paying attention to all customers.
Pet Care Associate / Stocker (Former Employee) – Greater Sudbury, ON – 24 October 2017
great place to work the crew and management are good but if your good at your job they will expect you to work every second you can. in my experience at least. i worked 15hrs 15 days in a row at one point but i volunteered and loved every second of it. i highly recommend this place as an employer they are an amazing company.
Pet-care Associate (Former Employee) – Oshawa, ON – 5 August 2017
Don't get me wrong, its a great place, the people are great and every thing along those lines. However, due to past experiences and horrible time off request allowance, It can be kind of hard to enjoy it there. Hardest part of the mornings