Petland Canada Company Stores Employee Reviews

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2.0
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Terrible communication and management
Sales Associate (Former Employee) –  Calgary, AB6 February 2019
I was hired as a full-time sales associate at a brand new location, so I was helping build it with a large set of other staff. Management of tasks was poor, and seemed immature. People I worked with were being fired with absolutely no reason at all, and didn't make it to the training phase. I was fully trained and called into a shift to be trained at my own store for the first time, and was let go for no reason as well, even though all of the sales associates in the store were brand new, and I'd helped build the store for over a month. Poor communication, and juvenile management. I wouldn't recommend this place to anyone. ever.
Pros
Working with animals
Cons
Bad managment
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1.0
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Terrible management
Petland Fish and Reptiles manager (Former Employee) –  Winnipeg, MB9 January 2019
The lack of communication and drama between upper management and floor management is unreal. They don’t agree on a bunch of different things which often gets the fish and reptiles manager in trouble. The job itself isn’t to hard but they sometimes have un realistic sales expectations and most of the staff are actually uninformed and don’t know what they’re talking about. The upper management when they’re on the floor are the only people that know anything about the animals. The lunch break is only 30mins too.
Pros
Animals
Cons
Everything
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Horrible head office, manager at surrey is manipulative, very bad management and poor animal care skills from managers.
Manager/supervisor (Former Employee) –  Surrey, BC3 January 2019
Do not bother working here. They promise things that they will not go through with, average pay is minimum wage or 13.00 and wont increase. Their turnover rate is very high for employers and some who are hired leave on the first day. Very unhappy work environment, pressured into doing shifts and the manager will yell at you over the phone or leave you multiple voice mails on days off. (Surrey bc). Save yourself some trouble and dont work here.
Pros
Free classes about animal care and such
Cons
Horrible management, bullying, pay is bad.
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2.0
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Love the way the company takes care of the animals and guest service. Terrible childish management.
Sales Associate (Former Employee) –  Edmonton, AB4 November 2018
Was a fun place to work most of the time but if a manager has a problem with you, they will make your shift horrible. Not all managers are like that but most of them are. A particular manager would call me and message me regarding work stuff and make my life outside work absolutely awful. She broke many workplace laws and faced absolutely no repercussions for her actions.
A workplace should not have as much drama as a high school. The management is incredibly unprofessional and the culture is very old fashioned. Tattoos and piercings covered/removed, uniform properly ironed, pants hemmed. It’s a dang pet store.
Pros
Animal care
Cons
Horrible management
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This job sucks
Assistant Manager (Former Employee) –  Calgary, AB23 September 2018
If you are looking for a job with no support then work here. The upper management treat you as if you are garbage. They will tell you to your face that they don't think you are succeeding and need to "pull up your socks" when you have met sales goals, have an organized and clean store and are one of the top sales people in your store.
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Terrie people working here
Pet Counsellor (Former Employee) –  PetLand1 September 2018
They’re all entitled. Don’t work here if you want to taxi home late at night.
Management and training are horrible so be prepared to stand around for hours doing nothing.

Thanks for the waste of my time “PetLand”

08/01 quit after three days.
Pros
None
Cons
Management/timing/attitude
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Animals are great, management is not
Animal Care Manager (Former Employee) –  Alberta2 August 2018
I really loved working with the animals and spending time taking care of them. I loved seeing the look on people’s faces when they adopted a new family member. But sadly the management was not great. There was no support, no communication, and very little recognition for achievements. I do not recommend working here.
Pros
Animals
Cons
Management
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Terrible company to work for
Assistant Manager (Former Employee) –  Edmonton, AB17 May 2018
If you want to be treated unfairly and bullied go work for petland. They pay terrible even for store managers. Minimum wage went up but no pay raise for management or extra benefits. Oh and if you have tattoos or piercings be prepared to have them covered or you won’t be hired.
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5.0
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Good company to work for!
Assistant Manager (Former Employee) –  Calgary, AB12 April 2018
Very good company to work for. Lots of support from head office and very well run company. Highly recommend Petland to anyone looking for a fun and rewarding job with consistency.
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1.0
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Poor leadership
Cashier/Customer Service (Former Employee) –  Regina, SK2 April 2018
Very poor management and leadership at Regina store. Young, immature people and inadequate training and employee interaction. Store dirty and unorganized. People being fired frequently without management accountability, no investment in employees. No rules and regulations for employee health and safety with the animals. Surprised the store is still in business.
Pros
Working with animals
Cons
Immature leadership
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Stress, Poor Management, and Highschool Cliques
Fish and Reptile Manager (Former Employee) –  Calgary, AB6 October 2017
Some Petlands have an amazing organizational culture. They thrive on the ability to keep employees and have happy smiling staff. Some petlands are worse than others, where you fight for any wage increase, and the team can be cattier than the animals you care for. Benefits take about six months after the three months to have kick in, and forget about training anywhere inspiring. You’ll do courses on the tip sheets in a Petland location. This is a great entry level job, and utilize this as a stepping stone to greater and bigger.
Pros
Wonderful animals to care for
Cons
Poor management, mentally-absent store managers
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3.0
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Fun, great experience, immature
Pet Councellor (Current Employee) –  Edmonton, AB23 May 2017
Although my time at Petland has been enjoyable and the knowledge I have gained is cherished, the management tends to be slightly childish and avoids issues rather than confronting them. A professional attitude is impossible to obtain there due to drama and conflict brought up between employees.
Pros
Animals to help relieve stress
Cons
Childish management and employees
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5.0
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Excellent company to work for.
Store Manager (Current Employee) –  Grande Prairie, AB14 September 2016
Fun work environment.
Excellent company to work for.
Enjoy going to work everyday.
Great staff
Excellent training program
Fast paced environment
Great variety of pets and pet products
Pros
great training program, staff discount
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Overall rating

1.9
Based on 14 reviews
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