Pet Valu Employee Reviews

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key holder
Key Holder (Former Employee) –  Winnipeg, MB23 January 2018
I would spend the days opening the store, counting the float, making sure the night before was counted right, alost would make sure all inventory was stocked and rotated daily
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work overload for little pay
Sales Associate - Retail (Current Employee) –  380 alexander street salmon arm bc8 January 2018
The higher ups expect way too much for the pay they call "competitive wages"
they should focus on keeping the good staff with wage incentives instead of going through countless time wasters.
Pros
great manager!!!
Cons
under appreciated
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Flexible hours. Great to work with pets
Part time Sales Associate (Former Employee) –  Okotoks, AB1 January 2018
Flexible hours.The staff culture was great the management was not so good at the time. The most enjoyable thing was you got to meet so many new pets and their owners.
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most enjoyable part of the job
Sales clerk/cashier (Former Employee) –  Brantford, ON11 December 2017
the most enjoyable part of the job aside from the friendly and loyal customers was fun meeting and interacting with the animals that customers would bring in with them.
Pros
friendly open door policy
Cons
some heavy bags of dog food..lol
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Hostile work environment
Customer Service (Former Employee) –  Alberta7 December 2017
Love my regular customers and most my coworkers.
Manager is very unprofessional, bully’s who she doesn’t like, talks inappropriately about other staff as if it were high school.
Takes motivated and happy people and leaves them Completely defeated and feeling dumb even though they weren’t properly trained or given clear job expectations. District manager never comes to the store and when they do they just tell you the store looks wrong and leave.
Very disappointing.
Pros
Working with animals
Cons
Management
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alright place to work
SALES ASSOCIATE (Former Employee) –  Toronto, ON1 December 2017
very easy going place with what was terrible management at the time. they don't train you very well though. which is slightly unfortunate. very easy to get a hang of things though.
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Great place to work
Pet Expert (Former Employee) –  Dauphin, MB30 November 2017
I loved working here. I had some issues with management, and unloading the food always sucked. but it was work. If i had cared less about the little things, i'd still be there today.
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production and fun workplace, well structured and furnished lunchroom. well maintained washrooms
Shipper/Receiver (Former Employee) –  Toronto, ON30 November 2017
it was a very conducive work, well maintained work etiquette, no heavy lifting good interpersonal relationship between the supervisors and workers, well planned break times
Pros
free cofee and drinks
Cons
good work hours
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Good workplace
Co-op Student (Current Employee) –  1380 2nd st E Cornwall Ontario27 November 2017
Not too hard but still good tasks, fun to work there, overall like doing co-op there. Very organized store with nice workers, I wouldn’t need to give any tips!
Pros
Always tasks that are not too hard
Cons
Sometimes not much to do
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Lack of support
Store Manager (Former Employee) –  Spruce Grove, AB26 November 2017
As a store manager you needed to be very self reliant you never saw your DSM. Clients and their animals are the only think that keep you in your job. No career opportunities
Pros
customers and co workers
Cons
upper management
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Loved working there
Retail Sales Associate (Former Employee) –  Westmount, AB23 November 2017
I loved working with animals and people!
A fun working environment and always something to do!
Learned a lot about managing, animal health, products, and much more
salary was great !
Pros
great team, friendly
Cons
long hours, poor managment
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Work there
Pet expert (Former Employee) –  Moncton, NB3 November 2017
Great place to work for many lesson to be had the training gives you almost all the tools you need for the job unlike most the only real down side is that it's super part time
Pros
happy work place
Cons
lack of hours
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Great people, laid back work environment, amount of hrs you get are horrible not nearly enough while others get to much.
Store Associate (Current Employee) –  Guelph, ON26 October 2017
Great people, laid back work environment, amount of hrs you get are horrible not nearly enough while others get to much. Customers are always very polite and seeing their animals is fun.
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Decent work with animals always is
CO-OP (Former Employee) –  Sydney, NS15 October 2017
working with animals is great and most customers are friendly, only did a COOP session here, was fairly fun and the employees enjoyed their jobs and one even got promoted up to a store manager.
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fun workplace, always keeping busy
Sales Associate (Former Employee) –  Winnipeg, MB11 October 2017
Responsible for all customer service activities which includes product information, inquiry recommendations, processing payments for purchases, stocking shelves and merchandizing. As key holder I am trusted to open and close the store, balance deposits in addition to serving customers.
Pros
fun, teaching environment
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Great Place to work
Corporate Accountant - Banking Administrator (Former Employee) –  Richmond, BC2 October 2017
Always busy but great place to work. Controller was a wonderful person to learn from. Working hours and pay was on point. Accounting dept now closed in BC
Pros
work life balance
Cons
sometimes not enough help
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Productive and fast paced, must have experience
Manager (Former Employee) –  Kitchener, ON25 September 2017
It’s a lovely job all in all I definitely would go back, was a great environment to work in and the hours were okay but could of had more hours, working with pets is a definitely worth the job labour
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Good part time work, especially if you love animals and sales
Sales Representative (Current Employee) –  Toronto, ON21 September 2017
Great place to work along side animals and expand your knowledge of animal nutrition and care.

Downside: all employees under manager are hired part time and receive no benefits (even though you often work 35 or more hours). This however is dependent on the manager.

Fairly easy job, there is sometimes room to grow but due to the fact that at any given time a Corporate store can sell to Franchise there is the possibility of job loss.

The schedules vary making it hard to balance things. (dependent on manager)

Overall: a great place to get your foot in the door for sales, animal knowledge, care, rescues, etc but not an ideal place to stay and grow
Pros
Work with animals and animal owners are usually very easy and pleasent customers
Cons
no benifits, varried schedules, no job stability unless you are manager
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working
Cashier (Former Employee) –  Ottawa, ON12 September 2017
i loved working there everyone was so friendly to me the environment was awesome and the salary was great and the manager was pretty laid back and pretty much let the co workers do whatever when there was no customers
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Can be fantastic/ A Nightmare
Sales Associate/Customer Service (Former Employee) –  Whitby, ON4 September 2017
It depends on who the store manager is, and who the district manager is. It's fantastic when the folks in these positions are great. They do have a U.C. Davis program that employees must pass, and it does teach you a lot about pet nutrition. If your boss is great, the job is usually quite fun, and you get to hang out with critters all the time.
Pros
U.C. Davis courses (while dry) do have a lot of great information, fun atmosphere if boss is good
Cons
Auto deducted, unpaid lunches, that you often dont have time or coverage to take, unreasonable expectations, with regards to how much time a large task will take, minimum wage and annual raises, are typically about 5 to 20 cents more per hour, Head Office doesn't work as one cohesive unit, management from various departments all demand conflicting ideals
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Overall rating

3.4
Based on 298 reviews
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3.5Work/Life Balance
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