Be Afraid. Be VERY Afraid.
Executive (Current Employee) – Warrenville, IL – 23 September 2018
Performance Health is made up of pieces of Patterson Medical and another entity named Performance health. A private equity company owns the "new" Performance health. The new company made two breathtakingly bad strategic decisions: Implementation of a new CRM system and outsourcing of warehouse and distribution functions. The new CRM sysem is widely reviled by employees as slow, lacking functionality and unreliable. It is clearly a bad fit for the company, but after the initial investment and subsequent significant investments to repair it, there is no turning back. The outsourced warehouse and distribution decision was similarly a bust. This is a distribution company that decided to outsource the most critical function to a "business partner" with many employees who do not speak English as their primary language. Late and incorrect orders are commonplace, as are customer complaints. As a result of these two bad decisions, the company's financial performance in its first full year in existence was far below expectations. Most of the senior leadership team was swept out and the new CEO and his team ruling by intimidation. People have been seen crying after being publicly disparaged in meetings. Draconian people management is the norm. Experienced people are being purged, leaving behind a workforce of employees who do not understand the business. Morale is horrible; communication is poor; training is non-existent. Other than that, it's a fine place to work.
Some very nice people work there.
They are all unhappy.