PEMBROKE REGIONAL HOSPITAL Employee Reviews

Always short staffed and still using paper charting. Staff are always getting to units that they don’t usually work on, even though there’s a float team.

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Management is distant and unsupportive

Housekeeper (Former Employee) - Pembroke, ON - 15 July 2023

Job itself was easy. Management were not always available and they didn’t always care about the staff. There are many ongoing adds for people to apply for housekeeper. The problem is the management. They can’t keep staff very long because management is distant and unsupportive.

Pros

Time off

Cons

Hours are not enough

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Insights into PEMBROKE REGIONAL HOSPITAL

Based on 14 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to meet personal goals

Areas for improvement

Trust in colleagues
Sense of belonging
Inclusive work environment

No consistency, inconsistent treatment of staff, not client- oriented

Employee (Current Employee) - Pembroke, ON - 1 May 2023

To many hands on the pot, no consistency within department, can't figure out how they want to manage things, affects the patients and staff morale in the end

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I enjoy working this department. My colleagues are all very supportive and fun to work with!

Medical Office Assistant (Current Employee) - Pembroke, ON - 4 April 2023

I’ve worked here for 2 years. I enjoy coming to work each day. We have a great balance of work and fun. Everyone is so good to step in and help each other out.

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No work incentive's, and terrible schedules.

Registered Nurse (Current Employee) - Pembroke, ON - 11 November 2022

There are too many managers and not enough floor staff. They have unrealistic nurse/patient ratios. They are week with their orientations and lack in continued education opportunities. It’s archaic, they still use paper charting and have an incompetent computer system.

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Horrible Management Made Work Unnecessarily Stressful

Medical Records Clerk (Former Employee) - Pembroke, ON - 15 August 2022

Management was horrible. They do not care about their employees even though the employees are stretched to their limits and stressed 24/7. The turnover rate is nothing like I've seen before, they cannot hold onto people which shows how they treat people. This hospital has the lowest salary for this job out of all the hospitals that i have looked at. The pay is just not enough for the amount of work you are doing and amount of stress you have. However, most of the employees are amazing people who deserve to work somewhere a million times better.

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It was mission impossible, terrible experience, tried my best to change and influence the work culture and improve leadership.

Health and Safety Coordinator (Former Employee) - Pembroke, ON - 26 May 2022

I was warned before accepting the job that it was toxic work environment. They were right. Leadership and work culture was the worst I have experienced. Would not recommend working or seeking healthcare there.

Pros

It pays the bills

Cons

Toxic work environment

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Poor management, shift work

Patient Information Clerk (Current Employee) - Pembroke, ON - 29 January 2022

You get shifted around different departments and it takes forever to get full time employment. Great people and meaningful work but management isn’t the greatest.

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Understaffed

Registered Practical Nurse (Current Employee) - Pembroke, ON - 22 January 2022

We are chronically understaffed. However, the staff are wonderful and the right team can make your long day just a bit brighter. A good place to start your nursing career.

Pros

Pick up lots of shifts

Cons

Understaffed

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Policy centred care

Nurse (Former Employee) - Pembroke, ON - 7 May 2021

Poor communication, judgemental attitudes and lack of recognition/respect for all team members, patients and families. Top heavy leaders “without time” to address serious safety concerns.

Pros

Union wages

Cons

Unsupportive leadership

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difficult work environment

Nurse (Former Employee) - Pembroke, ON - 22 February 2021

A difficult work environment with disconnect between bedside and leadership, leading to patient safety and staff safety challenges. Challenging workplace culture.

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Teaching

RPN (Former Employee) - Pembroke, ON - 11 September 2020

Pembroke regional Hospital is a great learning hospital for new and old employees, as they try to making learning a pleasant experience The staff are very helpful when questions arise

Pros

learning can be fun

Cons

long hours with overtime

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This was a short term position with no interview or no training.

ADMINISTRATIVE ASSISTANT (Former Employee) - Pembroke, ON - 21 June 2020

I was very disappointed with how my employment was handled. I was expected to know a program that I never used before and made them fully aware of this. I had no desk or place to work from daily (jumped around from desk to desk with people that were away at the time). Had no phone, but yet had to call for quotes, assistance from wherever I was sitting that day. I'm sure this was probably an isolated incident and that different departments would have treated me differently.

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Prh

STUDENT NURSE (Former Employee) - Pembroke, ON - 27 January 2020

Good place to work as a college student. Most often, you will have a higher chance at getting hire on there if you complete consolidation within their facility.

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Productive and spoke to great people

Cashier/Customer Service (Former Employee) - Pembroke, ON - 9 January 2019

A typical day for me involves learning to manage shifts without supervision as well as opening and closing the cafe. I learned the work culture and how to supervise the cafe, serve customers and stock amenities at the same time. I had a great time making friends at the cafe and it was great first job for me.

Pros

free lunches

Cons

long hours

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Great Employer

MDR Technician (Current Employee) - Pembroke, ON - 3 October 2018

Great place to be able to expand your job opportunities. Team player environment. Managers always willing to work with employees to allow changes with schedule to accommodate any upcoming conflicts. Great pay and pension opportunities.

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Did not enjoy working with staff

Registered Practical Nurse (Former Employee) - Pembroke, ON - 20 August 2018

This hospital was not great when I worked there, the two hospitals were merging at the time so staff in a foul mood. Hopefully work environment is better now.

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Lacking room for advancement

Past employee (Former Employee) - Pembroke, ON - 4 April 2018

Poor morale....often hear staff openly complaining about work environment and management. Policies on sick days before or after long weekend were very discouraging especially if attendance was exceptional for remainder of the year.

Cons

Very little room for advancement, tends to hire from outside rather than providing advancement opportunities for current staff

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too top heavy

Registered Nurse (Current Employee) - Pembroke, ON - 22 March 2018

this hospital is very top heavy, they keep hiring managers and directors etc, but forget about the front line staff. the ER staff are wonderful and deserve huge recognition for what they do

Pros

they are changing VERY slowly

Cons

Overworked

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Placment Student

HIM Student Placement (Current Employee) - Pembroke, ON - 4 July 2017

As I have just recently started my student placement at Pembroke Regional Hospital, I do not feel educated enough about their organization. However, what I have experienced so far is easy going staff who are willing to teach and answer questions.

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Work \Life Review

HEATH RECORDS TECHNICIAN (TEMPORARY) (Former Employee) - Pembroke, ON - 13 February 2017

Excellent work place and environment. Very friendly and helpful Staff. Very accommodating with family life with regular wage increases after so many years of service.

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