Sales Specialist (Former Employee) – New York, NY – 14 March 2019
Peloton is a fast growing company that does not take the time to appreciate their employees and how hard they are working. As others noted, they focus too much on cliques. So, even if you show up on time all the time and do a good job with sales, you are still put on managements radar since you are not part of the clique. This is supposed to be a serious business, not high school. Cameras are used more to intimidate you not to not be idle even for a second and less so for a theft deterrent. We were told often that we were being watched...nice. It is not a "fun" or low-key place to work, as one might wrongfully think based on taking a class with one of their instructors. The sales management and middle management needs to learn the basics of how to properly motivate and retain employees. Both voluntary and involuntary turnover at Peloton is far too high, which of course, is a tell tale sign of a toxic culture.
High quality product that most customers really like
Drama, constant cleaning & recleaning, no positive recognition, shifts changed without consultation, HR labor laws abused, company is not open to change although they claim to be, absentee managers rarely give you 1 on 1 time to discuss issues
Only worth it if you don't have a real career to pursue and don't mind getting underpaid if you're physically fit
Tread Field Specialist Technician (Former Employee) – Kent, WA – 11 September 2019
Started with Peloton back in October 2018. Things went well for awhile until they wanted me to be on the Treadmill team,which wasn't too bad until I realized the pay compared to the Bike Techs was insignificantly more. The Bike Techs could have been paid $20 more per hour and still not perform what I could do. On top of that, management kept hiring people who were inefficient and put others at risk. I got injured multiple times on the job and never filed L&I as not to put more work on the other employees. Management never really did anything about my concerns. Instead, I heard one of them say "We need people to be able to do presentations, not just meatheads." But ironically, I was the strongest and most physically fit person there, had the healthiest lifestyle habits, and was told by other employees as being the best presenter and communicator with customers. For being a health and fitness company, perhaps 4 out of the 20 something people at that warehouse worked out. The benefits were decent, but many of the promises made early on were retracted such as with supplying breakroom items. I eventually got let go for tardiness. It was difficult waking up in the morning to go to that place, drive around all day--and be the only one driving because nobody else wanted to-- and put in more work than what others did. Afterward, I didn't really think about losing the job too much until I this review request popped up in my email. This job is only worth it if you need to make some extra money and aren't put on Treads.