Customer Service Representative (Current Employee) – Great Falls, MT 59401 – 23 May 2019
Peloton is only a client; the actual employer is FCR. It is a great place to work. Great work-life balance. The Management team is friendly and very accessible. We are all a giant family there and very much care for each other. We are all one team and are always helping one another.
great training, wonderful management; advancement opportunities; they spoil you rotten there
healthcare is expensive if you include a spouse, otherwise not bad. Pay is low; wish they had a work from home set up.
Only worth it if you don't have a real career to pursue and don't mind getting underpaid if you're physically fit
Tread Field Specialist Technician (Former Employee) – Kent, WA – 11 September 2019
Started with Peloton back in October 2018. Things went well for awhile until they wanted me to be on the Treadmill team,which wasn't too bad until I realized the pay compared to the Bike Techs was insignificantly more. The Bike Techs could have been paid $20 more per hour and still not perform what I could do. On top of that, management kept hiring people who were inefficient and put others at risk. I got injured multiple times on the job and never filed L&I as not to put more work on the other employees. Management never really did anything about my concerns. Instead, I heard one of them say "We need people to be able to do presentations, not just meatheads." But ironically, I was the strongest and most physically fit person there, had the healthiest lifestyle habits, and was told by other employees as being the best presenter and communicator with customers. For being a health and fitness company, perhaps 4 out of the 20 something people at that warehouse worked out. The benefits were decent, but many of the promises made early on were retracted such as with supplying breakroom items. I eventually got let go for tardiness. It was difficult waking up in the morning to go to that place, drive around all day--and be the only one driving because nobody else wanted to-- and put in more work than what others did. Afterward, I didn't really think about losing the job too much until I this review request popped up in my email. This job is only worth it if you need to make some extra money and aren't put on Treads.