Payless ShoeSource Employee Reviews in Toronto, ON

It was a good experience. Had a great team. Manager was also friendly. Tasks we're very straightforward. I enjoyed assisting customers. Good training.

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Easy, Chill, Retail Job

excellent customer service (Former Employee) - Toronto, ON - 26 October 2022

It was a great retail job that wasn't overbearing at all. Was very accommodating with my uni schedule. It's unfortunate that the company isn't here anymore as I'd recommend this job to anyone with extracurricular responsibilities whether its school or another job.

Pros

easy to understand, great co-workers, chill vibe

Cons

none

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Insights into Payless ShoeSource

Based on 29 survey responses

What people like

Support from manager
Feeling of personal appreciation
Inclusive work environment

Areas for improvement

Fair pay for job
Time and location flexibility

learn lot from them

Training Supervisor (Former Employee) - Toronto, ON - 27 August 2022

no longer in operation in Canada and in US still do on line orders. great company to start and learn. had a variety of brands and full size range it was fun working

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Was a great place to gain retail experience

Assistant Manager (Former Employee) - Toronto, ON - 5 August 2022

Payless was a great starter company for anyone looking to break into the retail industry. The pay was minimum wage and the hours were somewhat flexible. Management varied by location.

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easy place to work

Sales Associate/Key Holder (Former Employee) - Toronto, ON - 17 May 2020

- easy place to work - clients can be difficult - hard to meet store quotas some days - can work entirely independently - interview process is super long

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Productive and fun place to work.

STORE MANAGER (Former Employee) - Toronto, ON - 18 July 2019

Lots of work. Always keeps you busy which I liked. You meet a lot of new people and there is room to grow. Upper Management is great and works with your availability.

Pros

discount

Cons

none

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Productivity, Customer interraction

Assistant Store Leader (Former Employee) - Toronto, ON - 13 May 2019

Greet customers, offer assistance, Explain promotion and explain about the product. Check promotion updates, Stay up to date with Sales and KPI, daily, weekly and monthly. Prepare weekly Target sales and how to achieve them. Prepare weekly Time sheets and update the time sheets at the end of the week. Train and coach the associates. Coach to achieve their daily conversion, UPT, DPT etc.

Pros

Flexible time table

Cons

Long hours at certain times.

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manager

Store Manager (Former Employee) - Toronto, ON - 26 March 2019

It was an alright company to work for before the new owner took over. The costumers are one of the worse customers I have ever seen, and the company is going bankrupt.

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Productive and fun workplace

Sales Associate (Current Employee) - Toronto, ON - 26 March 2019

Everything was great and it helps me so much. I learn everything that I was supposed to know about it and so happy to learn about new places, also contribute what they’ve taught me

Pros

Free lunches

Cons

No enough hours

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Stressful and disorganized

Sales Associate and Trained Key Holder (Former Employee) - Toronto, ON - 15 March 2019

Very little organization. Little to no order, along with the fact that management was not connected with their staff. in addition breaks were only given if you worked more then six hours.

Pros

If you needed a day off it was approved if you notified your management two weeks before.

Cons

Disorganized, no leadership, and breaks only given if worked more then six hours.

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Okay place to work

Sales Associate (Current Employee) - Toronto, ON - 21 February 2019

It is not a bad place to work. As long as the associates do their jobs and are not lazy it makes everything easier but a lot is expected for store upkeep.

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Good.

Sales Associate (Former Employee) - Toronto, ON - 22 January 2019

I was very nice and learning experience. I have learned customer handling and Merchandising understanding and developed Interpersonal skills. Thank you.

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Overall a good company to work for- no complaints

Sales Associate/Cashier (Former Employee) - Toronto, ON - 3 January 2019

A typical day would include checking inventory, stocking shelves, assisting customers, cashier duties. Not a hard job, but lots to do. Would recommend to anyone.

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great company, great experience

Assistant Manager/ Sales Associate (Former Employee) - Toronto, ON - 30 August 2018

I was so happy working with payless, the work load was too high but in general we had very good team. i love the styles and fashion in payless. we provided great service to them.

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Customer oriented

Assistant Manager (Current Employee) - Toronto, ON - 19 April 2018

A typical day is all about customer service. I learn about client services and multitasking. As an assistant manager, I do scheduling and planning. The hardest part of the job is to stand on your feet all day. The most enjoyable part is to interact with clients.

Pros

Flexible shifts

Cons

There is not much for growth.

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Good

Sales Associate (Former Employee) - Toronto, ON - 11 April 2018

Great job. I learnt much from Payless working downtown Toronto. It helped develop my analytical skills and also built composure under pressure. Wasn't very safe in the night when working late hours

Pros

30% in-store discount

Cons

Not very safe location in the night

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Happy Employee

Sales Associate (Current Employee) - Toronto, ON - 15 January 2018

I've only been working at Payless for about a month but it's definitely a great place to advance for students and professionals alike. Great opportunity to move further and good encouragement from my team at Gerrard Square.

Pros

Flexible hours

Cons

Standing for long periods of time

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Was a good experience

Sales Associate (Former Employee) - Toronto, ON - 8 January 2018

When i first started working there i was 15 turning 16, it was my first job and it really gave me an experience i needed. It showed me a lot about working in a workplace, whether it was learning how to talk to customers or dealing/working with people in the workplace.

Pros

good work environment

Cons

messed up my schedule with school

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Not a good place

Sales Associate and Cashier (Former Employee) - Toronto, ON - 30 September 2017

Not a good environment to work in. Managers talk down to you like you're an animal. And the amount of work you do is not worth the pay and how management treats you. For people in Toronto I suggest not apply for the one in dufferin mall and cedabrae mall.

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Great Team atmosphere

Store Manager (Current Employee) - Toronto, ON - 12 September 2017

Great group of people to work with, lots of support when needed by peers, fun environment, great discounts and contests, fun styles for the whole family

Pros

The team atmosphere, great employee discounts

Cons

Heavy physical workload, long hours

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Very Structured

Retail Manager (Former Employee) - Toronto, ON - 15 June 2017

I have spent most my Canadian life with this company. The benefits are good. The management is okay as well. They put a high standard to employees that is sometimes un achievable with the hours given.

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