Payless ShoeSource
Happiness score is 71 out of 100
3.6 out of 5 stars.
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Payless ShoeSource Employee Reviews in Edmonton, AB

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Edmonton, AB18 reviews

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3.6Work-life balance

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Found 18 reviews matching the searchSee all 5,519 reviews

Clear company standards and expectations

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As with any large company there was up and downs with working there, much of it was dependent upon the District Leader at the time. The company stood behind their product but staffing was too far in the last few years
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opening and closing store

Opening store, made sure everything was ready for the day. Explained to staff daily responsibilities, helped customers and made sure everything was done right and on time.


great staff


company shut down
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Insights into Payless ShoeSource

Based on 14 survey responses
What people like
  • Energizing work tasks
  • Inclusive work environment
  • Time and location flexibility
Areas for improvement
  • Fair pay for job

Not an ideal workplace.

I was becoming a very efficient employee and then I was fired due the fact I would have had one 3 hour shift every two weeks. No two week notice and I was a week from finishing probation. Not given a chance to be a valued employee and am currently struggling to find a job and keep up with expenses.


Easy work


minimal hours
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fun place to work

They have the ability to produce work quickly and in a timely manner.They’re honest, hard-working, and good at creating a collaborative work environment.They have gone above and beyond to make our customers happy.
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City Center Location is Garbage

Terrible city Center mall location Boss is extremely condescending Being asked to do something and then getting in trouble for helping customers when your not doing your task fast enough If you don’t pick up shifts, you get punished and your hours will get cut


Cheap shoes


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Team is amazing

The team itself gives a comfortable environment to work in and many of the customers do make your work more interesting because they give you that positive vibe to work and give services. The salary however lacks as compared to the amount of work you do, it is very less. The management team is great and understanding which makes you want to work for this company but sometimes they have to be a little strict when it comes to the sales of the stores which can be a positive intuitive.
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Great family atmosphere

very family friendly, create great teams and amazing training...lots of discounts and perks and kuddos given when allowed..Payless was home away from and family for me


benefits and discounts family


long hours
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part time job

do not wish to provide a review. I do not know what to say. I will not provide a review because I only work here part time and am not interested in advancement here
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Payless st albert

Payless is great place to work , long hours no over time for salary workers , again great customers at this branch , always something to do , pride in there stores


Good products


Long hours
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good place to work

work as a team guarantee Customer Happiness and good customer service very good and flexible working hours good Management and encourage to perform better


overall good place to work
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Was just a job, not a career

Working here was alright for a starting job, hours were nice, they valued their employees and rewarded them when they saw you were doing good at your job. Overall if you show your management you want more from this job it can be a good a career. The most enjoyable part of the job was the SHOES.




Part time hours
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Fun environment, Challenging

A very nice place to meet people, attend to their needs and help them make choices. The opportunity to handle different kinds of people improves skills at customer management and it helps learn a lot.


High Energy


Nothing So Far
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a good job for anyone trying to get a good retail experience helped build customer service skills and a fun environment with room for you too grow also good discounts
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fun work

Its good team work job I learned lot about customer experience I love to come on work everyday Mangement is so good work as a team
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Fun environment with the best associates.

A typical day at work could be described in two ways. Either it was a shipment day or a regular day, a shipment day would entail opening shipment and putting out on the sales floor then breaking down shipment boxes. A non shipment day would mean doing household chores such as fixing the racks or displays or reorganizing jewelry and handbag fixtures. However, whatever type of day it was we would always always have to focus on customers and sales. Customer satisfaction was always our number one priority. I worked at two different locations and both, luckily, had the most amazing associates. My coworkers were always kind and helpful. I absolutely adored them all. The hardest part of the job, as with any job I would assume, was definitely the hard headed customers. However, I quickly learned how to appease them while still being firm on our company policy. One thing Payless has taught me was to be very patient and quick on my feet to come up with solutions.


Associates that were always willing to help out.


Very little hours
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enjoyable, good people

I haven't worked for Payless for very long yet, but so far I have found it to be enjoyable. The customers are usually great. With the right manager and the right team it has every potential to be a productive job. Unfortunately the pay is terrible and you don't always get the hours that you are promised.
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Fun and laid-back workplace

Working at payless was great. Almost all the people I worked with were very nice and my manager was laid-back and tried to accommodate your schedule. Your duties changed throughout the day so you weren't always on cash, or always closing the store, or always doing shipment. The tasks were switched up so that we learnt how to do all of them. Plus doing repetitive jobs for an entire shift, such as greeting, can get tiresome.


fun workplace, laid-back


co-workers on power-trips
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I enjoyed this job

There was always something to do. I learned a lot about time management and how to word sayings correctly and in a professional manner. The management was amazing. Co-workers were team based. The hardest part of the job was dealing with a conflict, either between associates or customers. The most enjoyable part of the job is getting to see satisfaction from the customers.


little stress


low pay
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Overall rating

Based on 5,519 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

Learn about Payless ShoeSource in Edmonton, AB

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