Payless ShoeSource

Payless ShoeSource Employee Review

Fun fast-paced environment stressing excellent customer service

Assistant Store Leader (Former Employee) - Hamilton, ON - 15 October 2019

A fun, fast-paced environment building great customer service in selling mens, woman's and childrens shoes and accessories. Management was very supportive in growth within the company and in store training.

Ratings by category

5.0 out of 5 stars for Work/Life Balance

5.0 out of 5 stars for Salary/Benefits

5.0 out of 5 stars for Job security/advancement

5.0 out of 5 stars for Management

5.0 out of 5 stars for Culture

Was this review helpful?

View all 5,560 reviews

Similar reviews

Same role

Can be stressful, but overall fun

Store Leader (Former Employee) - Nanaimo, BC - 17 July 2022

I worked at Payless ShoeSource for nearly 2 decades. I found they treated their employees quite well if their work performance warranted it. It was a lot of work with large shipments, changing promotions every couple weeks (tagging many boxes of shoes individually), and balancing customers with maintaining the store. Even though some days were a challenge, it is still my favourite job I've ever had. I miss the people I had the opportunity to work with.

Was this review helpful?

Same role

Stressful

Multi store manager (Former Employee) - Calgary, AB - 13 February 2020

overall it's a stressful environment, often understaffed to offset the busiest times of the day, You can't schedule employees for a 3 hour or split shift every day. You have to be on your toes and often the workload is extreme.

Was this review helpful?

Same location