Payless ShoeSource
Happiness score is 75 out of 100
3.6 out of 5 stars.
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Payless ShoeSource Careers and Employment

Work happiness

Scores based on about 11 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel they are achieving most of their goals at work?

About the company

  • CEO
    W. Paul Jones
    approve of W. Paul Jones's performance
  • Company size
    501 to 1,000
  • Revenue
    $130m to $650m (CAD)
  • Industry
    Retail & Wholesale
Learn more


Salary estimated from 25 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 5.5K reviews and is evolving.



Sales Associate in Vaughan, ON
on 9 July 2021
Good summer job
The Payless I worked at was in a mall, so that made it even busy at times. We had to be open on all the holidays because it was in a mall. You’re on your feet all day, yes you do get lunch and a break but still its demanding on your feet and plus you would sometimes have to climb up ladders to get shoes from the top. The customers weren't that bad, most of time you would get nice people who don't want to give you a hard time.
Sales Associate in Hamilton, ON
on 18 January 2022
Fast paced
It’s a retail job at the end of the day. Corporate was clueless. Always working holidays but usually had a flexibly schedule. All in all decent place
Sales Associate/Key Holder in London, ON
on 26 June 2021
My experience with Payless was that the management uses lower staff to do all the duties they don’t want to do. Things such as running shipment, presentation changes, sale changes, etc. Very micromanaged at this company. And no chance of advancing after almost 2 years without having to relocate. Not for a retail job! Also only received 30% discount which was less than customers discounts half the time.
Sales Associate in Saskatchewan
on 8 February 2021
Nice Manager
I worked here part-time during the summer. The manager was quite strict but also very understanding of the struggles for a newbie. She was willing to let new people learn and improve.
Assistant Store Manager in Kamloops, BC
on 8 September 2020
Great place to learn.
Is great place to learn and improve customer service skills. Also, as part of the management team, you are going to have a hands on approach to everything.

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Questions and answers

People have asked 24 questions about working at Payless ShoeSource. See the answers, explore popular topics, and discover unique insights from Payless ShoeSource employees.

See questions about:

  • Salaries
  • Interviews
  • Working Culture
  • Benefits
  • CEO
  • Dress Code
  • Hiring Process
  • Working Environment
  • Background Check
  • Company Future
  • Promotion
  • Working Hours

Interview insights

Insights from 70 Indeed users who have interviewed with Payless ShoeSource within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two

Interview questions

Are you comfortable selling, working in a fast paced environment, what would you do if you saw someone stealing etc. They have a prescreening computer questionnaire.

Shared on 25 September 2018

“Do you smoke” It’s a smokefree workplace “Have you ever stolen” “Strengths& weaknesses”

Shared on 5 February 2018

Why you want the job your skills

Shared on 30 May 2017
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  • Payless ShoeSource