Parkland County Employee Reviews

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5.0
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It was a great place to work at. All of the people that work for the county were just like family.
Operator 2 (Former Employee) –  Stony Plain, AB20 July 2019
Great place to work. I would go back in a heartbeat if I lived closer. You can learn so much at parkland County there are so many great people that work there with lots of experience.
Pros
Safety lunches and family get togethers.
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A Horrible Place to Work - Don't Do it
Manager (Current Employee) –  Parkland County, AB28 June 2019
In the beginning this was a wonderful place to work. However, poor leadership by council, CAO and the executive team has led this place to be a place where you are bullied, belittled and made to feel absolutely worthless.

Do not expect raises unless you are good at the popularity game - which is not only unethical, but unprofessional.
Do not expect training unless you are upper management on your way to retiring, and again, good at playing the popularity game.
There is no work life balance - at all (Unless you are on the administration side of the building). You are bullied and threatened if you don't meet deadlines and the lower on the totem pole, the more you are expected to do.
It's true - if you are still there Thursday, you are considered to have had a good day. The number of people walked out the door due to "business reasons" is appalling - it's a horrible misuse of taxpayers dollars. No one in the private industry would ever do this - it's expensive to walk them out and even more expensive to replace them.
The culture is toxic - they make you feel worthless, useless and stupid. leadership is full of bullies.

It's too bad the residents do not know enough to demand answers. Parkland County needs a complete overhaul - council, CAO and executive team. They have no idea how to run an organization and in the private world, they would be the ones that are being fired, instead of all the good employees they are walking out.
Pros
none
Cons
leadership
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Horrible Place to Work
Manager (Former Employee) –  Parkland County, AB24 June 2019
I will simply put it like this. Its not worth the money to work there. I have never been in a place that does not value their employees. Management is not trained properly and if you have a problem as I was told "there's the door". I tried over the years to give it a chance and when I first started it was a great place to work, but over the years it got worse and worse. I left the organization because of the toxic work environment and the lack of work, live, play balance. They put on a rosy appearance when your looking to get a job there and then after a few months you see Parkland County's true colors.

There are many places to work in the area and I would avoid this place. I did not get fired, but left for a different job and I truly write this review as a person who was there and moved on. Look else where, its not worth it.
Pros
its a job
Cons
its a job at Parkland
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Sad to see, but a dumpster fire
Customer Service (Former Employee) –  Parkland County, AB18 June 2019
Parkland County seemed to be a wonderful place to work at first, but unfortunately the rose coloured glasses got shattered pretty quickly. I'd give it a 0.5 star if I could.

During my three years at Parkland County, I watched an organization with some truly wonderful people rapidly decay due to poor management and beyond toxic culture. The running joke in the office was "if you leave Thursday with a job, you had a good Thursday", due to the insane number of firings and employee turnover, which the management and HR is fully aware of yet seems to do nothing about. I have never seen people fear for their jobs or have such a negative attitude towards work as I did there, and it unfortunately has manifested into some nasty attitudes and gossipy coworkers.

For an organization that claims to pride themselves on employee health and safety, there is ZERO regard for the employee's mental health and mental safety. If you're struggling, you'll simply be handed a phone number and told to go deal with it yourself. But expect threats if you don't figure it out quickly enough. Pair that with the dumpster fire that is the current morale, and you've found yourself in a ticking time bomb thats ready to go off (again).

Also, the yearly 'calibration' for wage increases is a joke. You'll be lucky if you even get a cost of living adjustment.
Pros
Bison across the road, some good people
Cons
Bison across the road stink sometimes, and everything else
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3.0
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Good organization with good pay, training & benefits
Administrative Assistant (Current Employee) –  Parkland County, AB14 June 2019
Parkland County is a good organization to join as a new employee. They have strong work-life balance, good pay & benefits and lots of opportunity for training.
The pay system is good and provides opportunity.
The benefits are good along with the training opportunities.
Pros
Pay & Benefits
Cons
Communications
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Parkland County - not recommended
Not disclosed (Current Employee) –  Parkland County, AB12 June 2019
Parkland County no longer has the benefits of working for a municipality. What has changed over the last few years:

1. Compensation increases- used to be like any other government job where you normally knew what you’d be making year to year. Parkland has now switched to a calibration process which is viewed more as a popularity contest. Increases for most staff are minimal to none.

2. Job security- it’s not a joke when people wait for the weekly announcements of who is fired. Senior management has apparently taken leadership courses at Harvard and Queens but they can’t find a way to mentor and help improve their staff.

3. Responsibility with taxpayers money- while staff are hearing they must cut back and very little wage increases are happening, management decided in the last year to do a massive unnecessary renovation to the front offices, removing an already beautiful lobby and reception area. Also a leading edge ERP project which are normally very costly. It’s not clear what value the residents are getting out of this.

4. Transparency and fairness- most governments are held to a responsibility and some even have rules, that they must have fair competitions for every job opening. What parkland does is make up jobs for the few favourites and don’t announce anything until they are already in the new position, giving most people no opportunity to apply.

5. Training opportunities- most requests for training and conferences are denied. A huge training budget was polled into one in the last few years and now only the favourites get approved. Most people are falling
  more... behind in their fields due to a lack of training not allowing knowledge to stay current.

I would not recommend working at Parkland County for these reasons.
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Pros
EDOs
Cons
Attempting to run like private industry
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An awful place to work
Customer Service Representative (Current Employee) –  Parkland County, AB10 June 2019
The morale at Parkland County is very low. Its such an unhealthy workplace, staff are so disengaged and miserable. Nobody trusts anyone and the whispers and secrets and rumours that come from mgmt and exec make everyone paranoid. It’s just a matter of time till all the valuable people leave. I wonder what it will take to have the organization listen to this feedback and make some changes. The CAO and executive team are responsible for the culture and I would say they are completely failing in this area. Wouldn’t recommend working here until improvements are made and maybe new Council/CAO.
Pros
Birthday off
Cons
Negativity, poor culture, unhealthy workplace
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Prospective New Employees, Please Read This First
Coordinator (Current Employee) –  Parkland County, AB23 May 2019
Hey fellow worker, there's a good chance you're reading this review because you're doing your research on working at Parkland County (or you're an existing employee). Let me present you with some facts so you know what you're signing up for.

Parkland County is a local government job which usually means good benefits, decent pay, pension plan, and above all else, stability. I'm here to tell you that stability is the last thing you'll find here. Parkland is run with a private sector mentality. You don't matter here. They leverage a system in HR called "rank and yank" that rates employees against one another and if you aren't cutting it for whatever reason, you're gone. Google the term. Big companies once used it but most have stopped. It pits people against one another, builds resentment, and even generates lawsuits, all based on the perception of you. Parkland will keep the results of this "calibration" very secret and you'll never know where you stand. But Parkland feels like it is a great system and the new way of doing things. If you're lucky enough to be spared and continue working there, you'll probably never see another development opportunity such as training or a conference in your career with them unless you rank among the elite. And that's almost impossible since even contractors/consultants are valued and trusted more than the employees themselves.

When you come to the office, you'll naturally want to please your new boss by doing a good job. You'll want to get to know staff but will sense that something is off. Once you understand what's really happening , you'll
  more... understand that staff are sad, they want to keep their heads down to keep a job, and they don't feel valued, trusted, or appreciated. Expect to work overtime and don't expect to be compensated for it. Fear is the motivation at Parkland. Employee wellness is not considered in the slightest. Culture isn't even on their radar.

Parkland has too much money and poor leadership. They want to do every project they possibly can. Some projects are outrageous and cost a fortune and don't seem to be in the best interest of the residents and businesses. Money is burned faster than you can possibly imagine. It's heartbreaking.

Good people have quit the organization. They are the envy of all others trying to get out as well.

Unless it sees a complete overhaul of the management team (and elected officials since they're seemingly OK with all of this), nothing will change. Please consider all of this before signing that offer letter.
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Pros
None
Cons
Bad culture, low morale, poor leadership
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Don't work here
Current Employee (Current Employee) –  Parkland County, AB22 May 2019
It used to be a good place to work but has gone down hill in the last few years. It's an organization rife with nepotism, corruption, hostility and projects that are a huge waste of taxpayer money so they can stroke some General Managers ego.

They have a very high turnover, it's not unusual for the same position to be reposted 2-3 times a year. The managers are more likely to trust and take the advice of consultants instead of permanent staff.

The termination practices are also something to left desired, when terminating employees (Which happens on almost a weekly basis) they have no regard for long lasting damage to the departments or the mental health of those being terminated.

They have also overhauled the way they evaluate employees and give raises, moving from a grid based system to a popularity contest type calibration. With a lot of industry moving out of the county don't expect a raise.

If you are reading this review and thinking of applying, keep looking, there are better options out there.
Pros
Free parking. Quick commute if you live in the country. There are some good folks that work here.
Cons
Management is an old boys club, hostile and siloed departments, bad culture.
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What a mess.
Corporate Staff (Current Employee) –  Parkland County, AB13 May 2019
Parkland County was once one of the greatest places to be employed, but over the last several years, things have degraded so far from where they once were.

Staff can often be found in tears, no one talks to each other anymore, the culture has become one of fear and threats. Many managers have very toxic attitudes towards their staff, and will bully them until they either break, or burn themselves out.

Residents should be ashamed of how the executive team spends taxpayer dollars. Projects get green-lit and executed, seemingly without any oversight or proper planning.

Berating and abuse are common among all levels from management, and have caused many people to leave. Culture has never been worse. It has become an "old boys club" at the top.

There are many good employees still at Parkland, but management has long forgotten that they are civil servants and they should be working to make the lives of the taxpayer better, instead of lining their pockets.
Pros
Free parking, some staff actually care.
Cons
Don't expect to have any career advancement or professional development.
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Sink Your Law Enforcement Career Here!
Peace Officer (Former Employee) –  Parkland County, AB3 May 2019
Parkland County’s Peace Officer program is legitimately the blind leading the blind. Delusional “leaders” that spend more time micromanaging minor daily activities, worrying about what people think, and throwing temper tantrums in closed door meetings when they don’t get their way or if someone ruffles their feathers. Unfortunately somewhat of a kindergarten like atmosphere at times.

A cleansing of the department needs to be done, and a fresh start is needed. It is astounding that anyone in the upper echelons of the county has not looked down to their shell of a department and thought “Why do people keep quitting every month? Why have we lost 20+ officers within a few years?”. It speaks volumes of the deception that goes on, which should not be happening ESPECIALLY in a law enforcement role. How does this county not care about employee retention?

If you are seeking a fulfilling career with a reputable employer, keep on looking because this department is not the one for you. They deceive you by pretending to be a buttoned up, proper regimental department. The childish behaviour from the management and staff members hampers that image greatly. The supervisors for each department wear white shirts and consider themselves inspectors, however there aren’t even Sergeants within Parkland County which makes their entire rank structure questionable. Outside agencies shudder when the words “Parkland County” are brought up at social gatherings and training sessions.

There is no other better fitting word for the department than cancerous. Serious allegations are covered up
  more... by the management, and complacency is encouraged. People sworn in to enforce the law are stealing time constantly, being dishonest, and doing the bare minimum to collect their inflated paycheques. If only a ratepayer could see what happens during the day to day of these individuals, they would be in awe.

I have spoken to several colleagues that had applied for Parkland County’s many vacant peace officer positions. They did the ride along portion and withdrew from competition because of the environment,and lack of motivation from the officers. Awful equipment, overwhelming workload at times, poor team work, and overall bad vibe is what’s shown to applicants.It was a laughable moment whilst driving around town the other day, I saw an ex-admin in uniform.It appears they have resorted to hiring an inexperienced ex-admin as an officer due to an extreme disinterest to external applicants. I am pleased to see outsiders are starting to see the reality this dumpster fire of a department is. Talk about scraping the bottom of the barrel.

Prepare to be overworked, and expected to do the work on your own in a department of 15 or so officers. Parkland County has an incredibly high call volume for minor, petty bylaw matters. This is expected in the bylaw world, which is what you sign up for. However, be prepared to have 5+ officers on a shift at a time, and hear compete radio silence when a complaint comes in. This is the norm within their department, and it is sad to see. Officers would rather hang out at the fire halls for hours on end ,or go home on shift for extended periods of time, hanging their coworkers out to dry.

It has been years since I started with the County, and it’s the same problems still arising. It’s crazy how things don’t change..maybe they will some day.
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Pros
Decent Pay.
Cons
Everything else.
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A good opportunity with a great team
Community Peace Officer (Former Employee) –  Parkland County, AB29 April 2019
A super supportive team atmosphere with experienced team members. Things had been on the upswing in the last year and management was working progressively to improve the work culture and provide a more flexible and laid back environment. Management recognized peoples strengths and granted opportunities that best utilize these skills.
Very inclusive workplace for all employees including those from diverse cultural and religious backgrounds. I felt like I could truly be myself and was generally respected for my beliefs by my peers.

My position offered unique opportunities to work within the community, and community policing is highly encouraged in the department. Officers enforce a variety of bylaws and have the opportunity to work closely with animals and families.
If your interested in doing traffic and traffic only, keep in mind you might have to deal with the occasional dog or unsightly file. Recent budget changes have made conference attendance less frequent, an area of improvement for the County for sure. However there were social club activities/ lunches/ golf tournaments and opportunities to get together with other county employees socially which was a bonus.

A great place overall and I will always think proudly on my time at Parkland County!
Pros
Great pay/stat, no overnight shifts, good uniform/equipment
Cons
few conference opportunities, rural office location
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Embarrassment to Law Enforcement
Community Peace Officer (Former Employee) –  Parkland County, AB28 April 2019
As long as Parkland County continues to employ Peace Officers, the Peace Officer landscape will forever be hampered.

It’s agencies like this - complete with lazy slugs, incompetent management, frightened Officers and untrustworthy people that will forever solidify the CPO program as a joke. The program will never advance, Officers will never be armed and the RCMP will continue to laugh and shutter at the thought of working alongside an “Officer” who’s scarfing down a bag of Doritos whilst giving warnings for barking dogs and scraping dog feces from the animal shelter.

What needs to happen is a complete purge of Parkland Enforcement. Everyone there from the top down needs to find a job in a different career and allow room for competent leadership and a proud team. A team who ISNT taught to stand down when it gets scary, who ISNT taught that being a “go-getter” is wrong and who ISNT taught that the customer is always right. This isn’t retail, it’s Law Enforcement. This agency needs to be rebranded.

Do not work here if you want to be respected. Do not work here if you want to wear a unifrom with pride.
Pros
Large County. Only have to see the bosses once a day.
Cons
Ok pay. Poor benefits. Tattle tales. Poor management. Little training.
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Such a shame of what Parkland has become
Customer Service Representative (Current Employee) –  Parkland County, AB26 April 2019
What was once a fun, vibrant place to work with kind staff and friendly interaction has turned into a competitive, cut throat environment where people will do anything to get ahead, especially on the backs of others. We have lost our way. I wish our elected officials and citizens would investigate what's really happening. Staff are immersed in a culture of fear. Transparency is minimum and respect towards one another is hardly visible. Crying, yelling, fear of getting fired, resentment towards favorites is all just a regular day in Parkland. Everyone has potential if they are engaged and trusted, but for most, a career at Parkland is like serving a jail sentence on the weekdays.
Pros
Some incredible people work there who want things to be better
Cons
Poor management, bad culture, stressed staff, no laughter or fun
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Sexist, Harrasing and Bullying Culture
Peace Officer (Former Employee) –  Parkland County19 April 2019
As a female, working for Parkland County can be great... if you’re ok with backstabbing your coworkers and ratting on your fellow officers for minor things. If that’s not your thing, if you actually play as a team, remain loyal to your crew and don’t snitch - you will find yoursef in a very serious and unfair situation.

I unfortunately fit in with the latter. This is what being a team player earned me:

- Passed over for promotions and wage increases.
- Passed over for training, lost opportunities to learn and attend courses.
- Bullied, harrased and scrutinized extremly unfairly.
- It got so bad, Human Resources needed to become involved.

But it didn’t end there. The other females, the ones who spend all day in the “white shirts” office snitching. They hated me too. I was picked on, ridiculed and judged. I felt so uncomfortable.

Regarding the Peace Officer work in general. Parkland County is a joke. It’s embarrasing.

Don’t work here if you want to further your career or make a difference. It won’t happen.
Pros
Ok pay. Mediocre benefits. Office is nice.
Cons
Bullying. Harassment. Sexism.
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Peace Officers/ Enforcement
Peace Officer (Current Employee) –  Parkland County, AB7 April 2019
Is complacency your thing? Do you like to show up 1.5 hours late to work every day? Like working with unmotivated “officers”? Then Parkland County is the place for you!
The work environment is nothing less than toxic from top to bottom. From snitch coworkers to delusional management, it’s very forgettable. For whatever reason they have developed themselves into a silo from outside agencies, and prefer to do things the “Parkland way”. They have lost respect from the local RCMP that don’t even wave when you drive past them anymore on the street. It’s unfortunate the way that they cover up serious accusations for the old slugs that just arrive for a paycheque and nothing more. I’m not really sure why no person that oversees this department hasn’t wondered why they have to keep posting for CPO1 jobs 3-4 times a year. If you are looking for a steady job with a good supporting cast, I suggest you go elsewhere. The “patrol” members consistently avoid taking complaint files and dump the work on anyone underneath the bylaw side. If you are a motivated person, go elsewhere. Parkland County only wants to invest in complacent people who will be their whipping boys and yes men. Their incredibly high turnover rate should raise some red flags for anyone thinking of applying. It’s not a place where you can further your career and quite frankly, it’s an embarrassment to law enforcement.
Bear in mind not all of the people within this agency are like this. There are some well respected within their walls, however the bad outweighs the good by a staggering margin.
Don’t let the pay fool you.
  more... Elsewhere in the province, most agencies are making about the same salary. The benefits are awful, especially those of us with kids. You pay union dues for spineless union reps that bend over for management and give them information behind the scenes.

This place has had potential, but until some serious changes happen, avoid avoid avoid.

Oh hope you enjoy cleaning up cat turds!
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Indefinite Need of New Management
Customer Service (Current Employee) –  Parkland County, AB16 March 2019
If you enjoy working in a career with Elementary School "Management" like Environment place of employment this is the place to be. Copious childish chatter cooler talk, door slamming management, daily door closed meetings, back stabbing as noted/posted by others, hypocrisy,and survivor series style radical firings of competent professional employees and etc. Worked many different office type and labor style environments/positions. Management and HR is oddly childish/clicky or very serious out to lunch on reality. Surprised this place has not been under some form of police investigation to be quite frank. Would be very interesting to compile some statistical numbers of firings and just cause terminations vs similar municipalities across North America. I do not speak for all staff. There are a lot of sincere working employees that work there as well. What a rats nest.
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Backstabbing co-workers, bullying management, mediocre pay and sub par benefits
Community Peace Officer (Former Employee) –  Stony Plain Alberta10 January 2019
A complete rework of Parkland County needs to be done from top to bottom. Parkland County used to be tolerable to work for but in the past 4-5 years has taken a sharp nosedive, especially their Enforcement Services division who lost 7 people of a 16 person department in a single year. Management is overbearing, micromanaging, and harasses their employees with deragatory comments always saying that "The grass isn't greener on the other side and if you don't like it you can quit and find a new job." This mindset has resulted in only the most toxic of staff to stay long term and all the good natured people with a "go getter" attitude to quit to other agencies. For and agency that used to be good to work for and with its sad to see how far it has fallen the past few years.

Ultimately, Parkland County as a whole, but especially it's Enforcement Services branch, is full of bullying management, backstabbing co-workers, constant lack of support. It has union stewards investigate members for wrongdoing and turns the information over to management for performance logs. Also very against training in general, only giving courses to 3-4 people out of the 16 person department. I would advise anyone looking at getting into enforcement and peace officer work to avoid Parkland County as more often than not employment in Enforcement Services for Parkland County turns into career suicide.
Pros
Had a good opportunity to view first hand what kind of supervisor I did not want to become
Cons
Bullying management, backstabbing co-workers, constant lack of support, has union stewards investigate and turn over staff to management for punishment
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Deterioration of a once great organization
Customer Service Associate (Current Employee) –  Parkland County, AB18 October 2018
In my opinion, since coming aboard two years ago, the staff leadership has muddled through, utilizing private sector tactics in a municipal setting to deceive both council, EC, and staff. Long term employees who have proven themselves with ethics and abilities have been bullied or released in order to push twisted agenda’s to create a false sense of workplace safety and organizational success. New hires are not chosen by their abilities and accomplishments but through prior friendships with the leadership. With every new friend added to the mix, the environment becomes increasingly nasty. Safety stats, budget numbers, and communications are manipulated to hide the truth from council, staff, and taxpayers. Of interest staff and residents are told that decreasing tax revenue will have significant negative impacts going forward, yet new positions and promotions keep forming to support the CAO. As staff are directed to cut costs and services, grossly expensive training programs are approved for the leadership groupies. Staff perks are slowly being removed as part of the cuts. Does council realize what is happening and can you imagine the impacts on staff and residents if they do? As an agent of customer service to the residents I am sick to my stomach each day and push for change. I hold out hope for a return to greatness so we can attract high quality employees back to the organization. Do you want to work here?
Pros
Clean bathrooms
Cons
Lack of leadership integrity
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Great place to work!
Current employee (Current Employee) –  Parkland County, AB17 October 2018
Great place to work if you want to feel undervalued, unappreciated, unimportant, or like the gum on the bottom of senior management’s shoe. Parkland County was the elite place to work in the region and now we are pitied by others because they have heard how poorly staff is treated. Senior management and Council think they have an understanding of how staff feel but they don’t. They either truly truly truly don’t care about the staff on whose backs they stand on or they are as unfeeling, uncaring, cold and out of control as staff think they are. WHY isn’t Council hearing our pleas for help! We just want to feel heard, respected, valued and appreciated. They need to invest in their staff, all their staff not just senior management. So perhaps it’s really not a great place to work after all.
Pros
Staff still want this to be a great place to work
Cons
Staff is worn out
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