This company's main concern is profits so its intentions and efforts are in conflict with those of the majority of front line staff whose main concern is the health, safety and happiness of the residents.
During my experience with this company I have witnessed tireless efforts by front line staff to serve and care for residents in spite of consistent shortages of staff, supplies and even basic food items. Concerns raised to management by staff and family members are met with empty promises and staff members who try to protect the well being of residents or who speak out on their behalf are promptly terminated.
The residents are delightful in spite of their difficulties and co-workers, for the most part, remain team spirited in spite of a contaminated work environment created by a greedy company and its deplorably incompetent and uncaring management.
The residents, co-worker support
Consistent shortages, lazy and substandard management