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Parents For Community Living

Parents For Community Living Employee Review

Great clients, but can be disorganized

Direct Support Worker (Former Employee) - Kitchener, ON - 21 August 2023

Working with the staff and clients is a great experience most of the time. Lots of disorganization. I'f someone doesn't show for shift there's no grat back up plan and you can get stuck working that shift. Good place to work but it can be stressful

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Similar reviews

Same role

Group home work, shift work

Personal Support Worker (Former Employee) - Waterloo Region, ON - 17 May 2022

Busy, sometimes stressful yet collaborative environment with coworkers. Coworkers and clients are great. Management you rarely see/interact with and often (in my experience) they didn't really understand front line workers needed to best support the residents and their care needs. Good place to get experience but not work long term. Pay back in 2011 was ok but pay hasn't changed much so pay would not be good now. Shift work days, evenings and overnights (awake).

Pros

Free meals on shift. Cool staff to work with.

Cons

Long shifts (12). Very busy, lots of personal care with residents. Physically demanding.

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Same role

Payed the lowest in the sector

Direct Support Worker (Current Employee) - Waterloo, ON - 8 February 2022

HR is above par. houses are under staffed. Care workers are over worked. They should pay more considering the CEO is making a load and a half! Oh. Lunches for staff does not make up for the low pay.

Pros

You get to help residents

Cons

Low pay

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Official response from Parents For Community Living

22 March 2022

Thank you for your feedback. It has been a very challenging time in the Developmental Services Sector over the past two years during the pandemic and we, like many other sectors, are experiencing a shortage of trained workers. We have done our best to ensure adequate staffing, however, there have been times when employees have had to work short staffed and longer hours for COVID-related reasons. We are very grateful to all those employees who have stepped up to help us meet this challenge. With regard to salaries, PCL has been under the restriction of Bill 124 since 2019 which limited any increases to any position to just 1% per year inclusive of benefits. The government, however, provided a temporary wage enhancement throughout the pandemic to all front-line positions of an additional $3.00 per hour to recognize employees for their hard work. PCL provides competitive salaries similar to those in other developmental service agencies at all levels of the organization including those of senior leadership.

Same location

The management team makes it fun

Direct Support Professional (Current Employee) - Kitchener, ON - 5 October 2022

During covid and working in health care as an "essential" worker hasn't been the easiest. Having a solid team of peers and management made it fun. And giving us freedom to make choices with our teams and PWS!! (People we support).