ParaMed Employee Reviews

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multicultural workplace
Care Aide (Current Employee) –  Surrey, BC15 June 2018
I enjoy helping and caring for my elders as well as meeting new people in a multicultural society.I also enjoy dealing with many different situations and providing elders emotional support and assisting them.
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Never be fired because always hiring
Coordinator/Client Services Specialist (Former Employee) –  Thunder Bay, ON5 June 2018
-very high stress and chaos from poorly managed office.
-quitting staff often call asking for ROEs not received in 3 weeks
-T2200 given out in late March/April when should be done Feb 28. Frustrated field staff often call asking why so late every year.
-several senior staff are resistant to change, challenge new staff to do old way because new company way is inefficient; staff spend many hours complaining cannot get job done vs just doing it.
-information that should be shared is not shared so clients and staff have frequent miscommunication. ex. client family out of town so must not miss visit, person who knew did not tell all by inputting on client file. Visit missed, staff screamed at by family, client not cared for and repeat daily for too many clients.
-most staff are nice, overworked, upset and management knows but keeps taking more clients.
-office atmosphere is avoid bullies who leave their work for you to finish (with limited info), office reception lacks professionalism, entering office you can hear staff yelling with frustration or need to control field staff so guilt them into working longer past their designated hours.
-staff often call in sick for mental health days, often asked to work on their day off or weekend off.
-a challenging and mentally unhealthy office for field staff and office staff.
-tremendous staff turnover
Pros
not regular steady shifts so tremendous time to be home at all hours
Cons
schedule not known til 1-2 weeks advance & might be nights or days
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fun place to work
Personal Support Worker (Former Employee) –  Scarborough, ON5 June 2018
very professional environment. There coordinators are well trained.
They always make sure that field staff get enough hours and they pay well for transport
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If it wasn't for management, this place wouldn't be so bad
Coordinator (Former Employee) –  Niagara-on-the-Lake, ON26 May 2018
Management = unhealthy/toxic/unapproachable/bully. Overwork/undervalue their employees. New trainees quit fast and all regular employees want new job.
Pros
Mostly good coworkers, good benefits
Cons
Management, toxic environment, overworked, underappreciated, union and the rep
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Awful office staff.
Psw (Current Employee) –  Guelph, ON25 May 2018
Coordination is always rude, to clients and employees. No one ever answers the phone when you need something. Never ending list, paramed has really gone down hill over the last couple years.
Pros
Like the clients
Cons
Horrible staff which makes working not very enjoyable.
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learning skill
Care Aide (Current Employee) –  Surrey, BC22 May 2018
i learned alot of things from this job regarding multicutural,multilanguge etc...the management and staff members are very cooperative and supportive, i enjoyed
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Not a forever job due to salary wages
Assignment Coordinator (Former Employee) –  Kitchener, ON16 May 2018
Always room for growth, but probably because of the high turn over rate. Management, supervisors, and fellow employees are always kind but this doesn't make up for the terrible salary they give coordination for the job they do on a daily basis. (Just under 34,000). Good raises are not given to the employees unless head office feels they can afford it after having their nice big chunk of bonuses. It's a shame they don't appreciate and pay their coordinators (and other roles) more then they do because they all do a lot for little pay!
Pros
Friendly Enviroment
Cons
Low Salaries
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Humble and friendly hard worker
Health Care Aide (Current Employee) –  Calgary, AB16 May 2018
Yes I’m been work to this Both Company and very much happy and love this Jobs to served my passionate to the people’s who really need a good care and have responsibilities to all for the care needed
Pros
Food allowance and mileage to travel and insurance
Cons
Yes long hours work 5 days
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Overall good place to work
Assignment / On-Call Coordinator (Current Employee) –  Scarborough, ON15 May 2018
The job itself is very fast-paced. You must be able to manage your time and resources wisely. Multi-tasking is a must. The hardest part of the job would be dealing with client issues.
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Helpful work environment
Personal Support Worker (Former Employee) –  Hamilton, ON14 May 2018
Was a nice place to work, made it easy to go to work, clients were usually friendly, management was helpful and made it easy for you to get along with and communicate with them
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Hard to write this
PERSONAL SUPPORT WORKER (Former Employee) –  Oshawa, ON1 May 2018
It's very tough to write this as it doesn't reflect on the whole staff, just certain members who lost their way when Paramed merged with another company a while back. I had to leave the company due to their ethics changing too much in a negative way for a health care company. I hope they've started treating their employees with a bit more respect, the clients were the ones suffering the most in the end. It makes me really sad to think about the care I will receive one day.
Pros
Good hourly wage.
Cons
On call. No benefits. No union. No concerns work/life balance. Disorganized company.
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Good Field Staff, Poor Management
Client Services Specialist (Former Employee) –  Bedford, NS26 April 2018
The staff that serviced our clients were loyal and committed to providing the upmost care to clients. Management is poor! Money came before client care. Management would not listen to concerns about care of clients. Clients and families were calling daily with complaints of not getting service due to staffing shortage.
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In A Nut Shell
Personal Support Worker (Former Employee) –  Stratford, ON & St. Marys25 April 2018
No one seems to know the area where they are sending you.No one knows how to use a map or they just don't care....at one time it was a good place to work. Now it's all about the money and how many clients they can squeeze in and how fast you can do the job.
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You do not want to work here!
PSW (Current Employee) –  Durham Region, ON8 April 2018
You have been warned from the title.

Paramed is a PROFIT driven company where you will be treated as a number. Mileage is not paid by the company, it is a 'travel allowance' which is income that is subject to taxes and deductions. It will kick you into a higher tax bracket meaning you are now working for minimum wage. You will be under scrutiny with Canada Revenue Agency. This will result in annual audits due to paperwork being improperly filled out by management. You will be told by the company you are NOT allowed to keep a documented record of your travels due to it being confidential client information. The CRA will tell you they need it or you can pay back ALL of your taxes for the time you are being audited for. Good luck trying to speak to anyone in management about any issues because your problems are below their pay grade and management will direct you to upper management who will redirect to lower management. Accounting and HR departments are a revolving door, dont waste your time learning any names from any of these departments because they will likely not be around for very long. The employee discount reward program is a minimal percentage off corporate rate for Costco (fine if you shop there or live anywhere near it). No discounts for anything like a uniform allowance.

The employee training consists of online training modules of the bare minimum required safety and WHMIS but useful courses like CPR and first aid training you have to pay for yourself and take on your own time outside of work hours.

Good health benefits with drugs and dental, this is one
  more... of precious few companies that do offer this.

The best part of the job is that it is an otherwise rewarding career and you meet awesome people, clients and coworkers alike.
  less
Pros
Clients
Cons
Too Much to List
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fun working with clients and their families
Home Support Worker (Former Employee) –  Vancouver, BC7 April 2018
love working in this company except closed few years after and luckily got transferred to Bayshore Home Health.Management are very supportive.enjoy working at client home as well.
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Strong ability to communicate effectively with parents and staff
Health Care Aide (Current Employee) –  Surrey, BC7 April 2018
Wide knowledge in general principles of first aid
In depth knowledge in health and safety policies and procedures
Excellent work experience in customer care
Sound knowledge of psychological care skill
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Great job to get your feet wet as a new PSW
Personal Support Worker (Current Employee) –  Niagara-on-the-Lake, ON7 April 2018
I have worked for Paramed for over year and I have learned a great deal. If you are willing to work you will get hours, there is a of people who call in sick so you are able pick up extra hours on a regular basis which is nice. The office co coordinators have been very nice to me but they can get frustrated with staff who are calling in sick all the time. I personally think they need to have better communication with respect to client specific training which is often scheduled literally at the last minute making it impossible to attend. Many times I have received an email stating that I need to be at a training session with only one or two hours notice!! Otherwise if you are a good worker and reliable I would recommend this company to get some experience under your belt.
Pros
Automany
Cons
low pay and large time gaps between clients
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tremendous opportunities for clinical experience
Muskoka Nursing Supervisor / Community Care RN (Former Employee) –  Muskoka, ON4 April 2018
SO ... nurses who thrive on anonymity and excel at providing care to multiple patients ranging from stable to complex palliative care will enjoy the paramed nursing experience!
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could be better
Personal Support Worker (Former Employee) –  Niagara-on-the-Lake, ON3 April 2018
they are a good company only problem is they have excessive hours and they push there employee to the limits the office is a little disorganized over allthey do offer a good sallary
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productive and learned alot
Personal Support Worker (Former Employee) –  Hamilton, ON1 April 2018
great place to work. learned a lot of hands on experience, met some exceptional people. experience with palliative, respite and personal care. the company provided continuous training.
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Overall rating

3.3
Based on 283 reviews
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3.2Work/Life Balance
3.1Salary/Benefits
2.9Job Security/Advancement
2.9Management
3.2Culture