ParaMed Employee Reviews

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You do not want to work here!
PSW (Current Employee) –  Durham Region, ON8 April 2018
You have been warned from the title.

Paramed is a PROFIT driven company where you will be treated as a number. Mileage is not paid by the company, it is a 'travel allowance' which is income that is subject to taxes and deductions. It will kick you into a higher tax bracket meaning you are now working for minimum wage. You will be under scrutiny with Canada Revenue Agency. This will result in annual audits due to paperwork being improperly filled out by management. You will be told by the company you are NOT allowed to keep a documented record of your travels due to it being confidential client information. The CRA will tell you they need it or you can pay back ALL of your taxes for the time you are being audited for. Good luck trying to speak to anyone in management about any issues because your problems are below their pay grade and management will direct you to upper management who will redirect to lower management. Accounting and HR departments are a revolving door, dont waste your time learning any names from any of these departments because they will likely not be around for very long. The employee discount reward program is a minimal percentage off corporate rate for Costco (fine if you shop there or live anywhere near it). No discounts for anything like a uniform allowance.

The employee training consists of online training modules of the bare minimum required safety and WHMIS but useful courses like CPR and first aid training you have to pay for yourself and take on your own time outside of work hours.

Good health benefits with drugs and dental, this is one
  more... of precious few companies that do offer this.

The best part of the job is that it is an otherwise rewarding career and you meet awesome people, clients and coworkers alike.
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Pros
Clients
Cons
Too Much to List
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Strong ability to communicate effectively with parents and staff
Health Care Aide (Current Employee) –  Surrey, BC7 April 2018
Wide knowledge in general principles of first aid
In depth knowledge in health and safety policies and procedures
Excellent work experience in customer care
Sound knowledge of psychological care skill
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Great job to get your feet wet as a new PSW
Personal Support Worker (Current Employee) –  Niagara-on-the-Lake, ON7 April 2018
I have worked for Paramed for over year and I have learned a great deal. If you are willing to work you will get hours, there is a of people who call in sick so you are able pick up extra hours on a regular basis which is nice. The office co coordinators have been very nice to me but they can get frustrated with staff who are calling in sick all the time. I personally think they need to have better communication with respect to client specific training which is often scheduled literally at the last minute making it impossible to attend. Many times I have received an email stating that I need to be at a training session with only one or two hours notice!! Otherwise if you are a good worker and reliable I would recommend this company to get some experience under your belt.
Pros
Automany
Cons
low pay and large time gaps between clients
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tremendous opportunities for clinical experience
Muskoka Nursing Supervisor / Community Care RN (Former Employee) –  Muskoka, ON4 April 2018
SO ... nurses who thrive on anonymity and excel at providing care to multiple patients ranging from stable to complex palliative care will enjoy the paramed nursing experience!
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could be better
Personal Support Worker (Former Employee) –  Niagara-on-the-Lake, ON3 April 2018
they are a good company only problem is they have excessive hours and they push there employee to the limits the office is a little disorganized over allthey do offer a good sallary
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productive and learned alot
Personal Support Worker (Former Employee) –  Hamilton, ON1 April 2018
great place to work. learned a lot of hands on experience, met some exceptional people. experience with palliative, respite and personal care. the company provided continuous training.
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Proceed with caution
PSW (Former Employee) –  Kitchener-Waterloo, ON28 March 2018
This office needs a complete management overhaul. Starting with their totally useless and clueless Director. Management is the problem, they have missed the mark on every level. Co-workers are great just very exhausted, frustrated and demoralized by being overworked, overwhelmed and unappreciated. Quite a pity when you have the right people to take this company to the top but no eyes to see their value.
Pros
Co-workers are great
Cons
Too many to list!
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High stress environment
PSW (Former Employee) –  Kitchener-Waterloo, ON26 March 2018
Employees are rarely seen as people here. They are constantly pushed to take on beyond reasonable workloads and given poor training. Very high employee turnover, and even the few that have been here for years have been leaving, since the buy out (which had amplified these issues). The management's views towards employees are, and I quote, ”you are replaceable”.
The company's only concern seems to be their bottom line.
Pros
Relationships with other employees, occasional employee lunches
Cons
High stress, poor employee appreciation, poor management communication, poor scheduling, poor training
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upper management is terrible
RPN (Current Employee) –  Kitchener, ON14 March 2018
very poor software you cant do your job. Upper management has no idea how to treat their nurses and staff. pay is terrible and benefits are very limited.
immediate nursing managers are great and try their best to help, but their hands are tied to make any real change.
Community nursing is great and challenging, the job its self is great, its the company and the people who run it in Kitchener are that really suck at their jobs.
Co workers are great and help out when they can.
Pros
people you work with and the patients
Cons
upper management and poor pay
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overall experience
Visiting Nurse (Former Employee) –  Ottawa, ON13 March 2018
no work to being overworked on other days
lack of management
not being paid for time travelling long distances
clients were the enjoyable part of this job
bullying and favoritism issues
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so far so good
RPN/Foot Care Nurse (Current Employee) –  Kingston, ON13 March 2018
I have not been with the company for very long, but my peers are positive and everyone in the office is welcoming and will make time to address any issues or concerns.
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Constant changes, poor communication
PSW Field Staff (Current Employee) –  Oshawa, ON7 March 2018
I've worked for a few homecare companies, and they all seem to have the same issues. Coordination and lack of support to PSW's. Hours are easy to come by, but the consistency of primed regular clients is rarely steady. You will be pulled and never told why, proper training for clients is rarely done, and most care plans are either non existent or old and not updated. You go in to homes blind and client satisfaction is pretty low due to lack of communication from the office regarding scheduling. Breaks and proper travel time is an everyday battle.
Pros
Clients, Benefits, Flexible scheduling
Cons
Poor communication, driving, inconsistent clients
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Unhappy place to work
Administrative Assistant (Former Employee) –  London4 March 2018
I finally left November last year after deciding i could no longer deal with the very negative atmosphere and the total lack of support from management.
On a regular basis clients could not be serviced as staff were over-stretched, tired, sick (but still working), unhappy.
This was not a pleasant place to work and I would not recommend it to anyone.
Pros
Some of the people I worked with were great
Cons
Very bad management styles. Constant turn over of management.
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Don't work for them , waste your time.
Care Aide (Former Employee) –  Surrey, BC2 March 2018
I wish I could give negative rating for this lousy company. Luckily, I quitted few months ago, they always give you the schedule at the last minutes , it takes 6 months before they give you the work work.Ridiculous!!!!You have to do nothing ,but wait for their phone calls all day long.When you try to call the scheduler, they never return your call. Waste time !!! Don't work for them.
Pros
5 days full training
Cons
Give you the schedule at the last minutes, messy
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The best job I ever had !!!!
Personal Support Worker (Former Employee) –  Kenora, ON2 March 2018
Paramed was the best job i ever had, i got as many hours as I wanted loved driving home to home, The women and men I worked with were outstanding, very understanding and compassionate supervisor and co workers. Benefits after 3 months. overall amazing opportunity and if I didn't have to move home I would have worked there the rest of my life.
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Worst place ever. Inefficient, bullying & brutally mismanaged at all levels
Coordinator (Former Employee) –  Thunder Bay, ON28 February 2018
Toxic environment; 2 longterm ladies yell, guilt trip and bully psw staff to take extra clients but don't give you schedule more than day before. Bosses know & ignore. If you don't do your job, no one cares. Turnover of office staff & psw is scary; micromanaging while complaining no time to do work. Psws take bets on how long office staff will stay. Senior employees are control freaks who create stess & drama. Minimum wage for extreme chaos.
Pros
Come late, leave early, call in sick. No one who should, cares.
Cons
High chaotic stress with senior staff clueless to teamwork
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Not worth the stress!
PSW (Former Employee) –  Ottawa, ON26 February 2018
I have been employed with ParaMed for a long time and used to love ParaMed but unfortunately since they bought Rivera, the company is terrible,not only to staff but most importantly the clients. They don't care about the staff in the sense that they treat us like robots, we are expected to work 10 hours straight with no breaks and if you have a young family you will not have time for them because once employed here it's like they own you! Don't dare call in sick because they want a doctors note every time, they say they give 3 weeks vacation but don't!! They use and abuse the staff...we are just a name and number!PSW take on everything emotionally, physically and mentally and to deal with coordinators that don't know how to schedule on top is exhausting!! Constantly short on pay and good luck ever getting what they owe you, it’s like pulling teeth(very disorganized)! Stay away and find a company that values your work and appreciates you!
Pros
Great clients
Cons
No support from supervisors, accounting errors and long hours
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Dont recommend
Personal Support Worker (Former Employee) –  Kingston, ON19 February 2018
Overworked, under paid, Sends you all over the place except area you are suppose to work. Expects you to work 24-7 and be on call 24-7.
Fellow employees will turn on you.
Pros
working with the clients
Cons
Management.
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Client Sevice Supervisor Calgary
Client Service Supervisor (Former Employee) –  Calgary, AB19 February 2018
Workplace is very challenging,
The Director doesn't seem to know what is going on
The supervisor in charge of scheduling keep messing everything up
Staff turnover is extremely high
Pros
none
Cons
no respect for staff, clients always calling in to complain
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very unorganized company to work for
Personal Support Worker (Current Employee) –  Paris, ON14 February 2018
Overall not a bad place to work but co-ordinators arent helpful and communication isnt very good between staff and management. Pay rate is poor. Also they have no employee initiative. Employees can only succeed so far up the ladder.
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Overall rating

3.3
Based on 270 reviews
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