Fast pace environment with a lots of emergency occurrences. Supportive team, offering rides home after hours in case no transportation available. Able to advance and get promoted in a short time(few months) if responsible. 12 hour shifts which sometime can be overwhelming, otherwise a good place to work.

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Worst stay away do not work for them

Concierge (Former Employee) - Liberty Village - 23 May 2022

This company treat staff as disposable diapers listen to false innuendos from staff at Liberty Village do not work for them worst company the worst place

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Insights into Paragon Security

Based on 100 survey responses

Areas for improvement

Fair pay for job
Sense of belonging
Support from manager

Stressful and you deal with everything

Concierge (Former Employee) - Toronto, ON and Richmond Hill, ON - 28 April 2022

This job is not a job that will pay for you living costs and it takes up most of your time with difficult hours. You usually start at night shift for a year and then if you prove yourself you get an afternoon shift if someone quits or an opening arises. They will give you a raise after a year which is not a big raise at all.

Pros

I can’t think of any pros

Cons

Long hours that conflict with actually living your life

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Good company

Concierge(Full-time) (Current Employee) - Toronto, ON - 10 March 2022

Excellent work environment. i love working here. Great support only thing i guess is negative is they deduct money from uniform. All things are fine depending on type of site you get

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Great people to work for and with.

Corporate Concierge (Current Employee) - Toronto, ON - 7 December 2021

My site supervisor is amazing at his job. He is very well informed and knowledgeable. He is loyal to those who he can trust and have a good worth ethic.

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Worst management ever

Concierge (Former Employee) - Mississauga, ON - 25 August 2021

The scheduler expects you to travel 2.5 hours to job site in bus at the last moment. If you can't make it, he will rudely hang up on your face. The hiring team does not train you and expects you to learn everything on your own. Employees are not treated as humans. They charge crazy amount just for the mandatory uniform from day 1, seems like uniform is another way of their making profits after paying their employees minimum wage during probation.

Pros

None at all

Cons

Scheduling, Expensive uniform, Expect to travel 2.5 hours in transit at last moment and many more

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A horid employer. Stay away if your smart.

Concierge (Former Employee) - 28 Linden street. - 1 April 2021

Paragon makes promis3s they do not keep. They will offer a location and then quickly change things and send you elsewhere, then you have no choice but accept there termsIf you are over 25 they treat you poorly. There is no advancement from this employer either. They have no respect to their employee or the older generation. Dont care if you starve or get sick. Will also over work you.

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It was great working with paragon

SECURITY CONCIERGE (Former Employee) - Scarborough, ON - 10 April 2020

The job includes managing front desk, keeping an eye on cameras, managing residents complaints and packages etc. It was really great working with Paragon.

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Fun

Concierge (Current Employee) - Mississauga, ON - 11 January 2020

I would recommend this job as management is good and nothing much to do. only thing is they deduct a lot of tax which is sometime annoying as lot of money

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diverse culture at workplace gives opportunity to work with collaboration, interaction with different people.

Concierge (Current Employee) - North York, ON - 6 January 2020

enjoyable and some times hectic due to emergency situations. This position gives the opportunity to make new connections and learn new things which will help in future.

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Jobs at Paragon Security

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good company

Building Concierge (Current Employee) - Toronto, ON - 27 December 2019

Good company to earn a living but do not think of growing within the company because the job promotion advancements are quite minimal in the company, you stay at the position where you start the work

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Takes Micromanaging To A Whole New Level

Security Concierge (Current Employee) - Condominium - 3 November 2019

It is not the worst place to work. The pay is decent, for security. They seem flexible for giving days off. Although, for unknown reasons, they will not give any time off during the last two weeks of December. The guards are unionized, although the union is totally useless. They can't even answer simple union-related questions. One big annoyance is the micromanaging. This company brings micromanaging to a whole new level. Mobile patrol comes around 2 - 3 times per week to check up and they are very disruptive. They expect you to drop everything for them. They think the guards have nothing else to do. Also, guards are provided with a duty checklist that must be filled in every shift. Like being in Kindergarten. Also, they have this automated call-in system that you have to do every hour, which only needs to be done on night and afternoon shifts. Sometimes there isn't time for that. Again, they think the guards don't do anything. It is very stressful. They need to be more trusting. On a couple of occasions, the site supervisor became very rude and disrespectful to the guards. All employees should be treated with respect regardless of the situation. Overall, a great place to work if they would just lose the micromanaging.

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Lots to fix. Lots.

Team Lead, Concierge (Former Employee) - Toronto, ON - 1 September 2019

Some of the managers are great, most are not at all. Scheduling seems to be a continuous, never-ending issue at Paragon. Pay is comparable to many security companies but they will fight tooth and nail to pinch every penny when approaching probation. Each jobsite has its own culture, some are great and others are not so much. There needs to be better work when screening/recruiting applicants opposed to hiring anything that breathes and screwing up jobsite cultures.

Pros

paid breaks

Cons

horrible management, horrible guards

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Great place to work with good co-workers

Concierge (Current Employee) - Toronto, ON - 23 July 2019

This is a great security company with lots of partners and opportunities. Rotating shifts are expected as per the security industry standards. Would recommend working here if you are passionate about security.

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Excellent training on the job

Condominium Concierge (Former Employee) - Toronto, ON - 8 November 2018

Team leader,supervisor and colleagues are easy to work with,learnt more on field,and management always got your back.Growth in the industry is well encouraged by team leader

Pros

Great management

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Fun workplace/ Busy

Concierge Guard / Condominium (Former Employee) - Thornhill, ON - 9 July 2018

Answering phone calls.Writting security reports.Patrol of the Building.Monitoring CCTV Cams.Emergency Response.Customer Srvice.Booking and cancelling Amenities.

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productive and organized

Concierge/Security (Former Employee) - Toronto, ON - 10 April 2018

it was nice to work with paragon. Had few issues with the company regarding pay. ( given less hours pay ) The hardest part of the job is to get a hold of company staff.

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concierge

CONCIERGE (Former Employee) - Toronto, ON - 27 October 2017

great company for student and newcommers to gain canadian work experiance no room for advancement, if you are new you will be required to work nights and 12 hour shifts on weekeds

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Average

Liberty Village Condominium Concierge (Former Employee) - Toronto, ON - 16 August 2017

Your typical duties of a concierge is to offer exceptional customer service even though you think it is a security job. Well it's not. You provide customer service to residents of building, to the management team and your employer as well as the superintendent and other contractors coming on site.

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A place to to work out of necessity

Security Concierge (Former Employee) - Toronto, ON - 20 July 2017

It is a poor company with poor management style, no chance of advancement anytime in your years to come, poor pay, benefits or any advantages. Only work here if you cant get anywhere because they sure will take you.

Pros

Nothing!

Cons

Everything!

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Security can be dull

Desk Guard / Concierge (Former Employee) - Downtown Toronto - 25 April 2017

Like many jobs, who you are working with is much more important than where you are working or what you are doing. Many of your duties can be mundane and monotonous, but good teammates can make you day.

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