paradigm quest Employee Reviews

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Underwriter/Credit Administrator (Current Employee) –  Toronto, ON24 April 2018
Job security isn't great as there is a high turn around in staff and management.

Work culture can be fun at times.

Beer cart every Friday with snacks.
Pros
good work culture
Cons
not good in future advancement/raises
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not a good place to work
Customer Service (Current Employee) –  Toronto, ON19 April 2018
many good employees are undervalued and not appreciated. too much favouritism. poor senior management.
no loyalty for dedicated employees
focus is not on rewarding the best people
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assisant
Data Processor (Former Employee) –  Toronto, ON2 April 2018
amazing place to work at
great staff
good pay
benifits
managment
nothing was hard about the job
everyone was super nice and helpful
location was good
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Apply only if good culture is your motivation...the skilled not apply.
Software Developer (Former Employee) –  Toronto, ON16 February 2018
The culture is all fun and games, celebrating special events, throwing parties and etc. You will have a lot of opportunity to make quite a few lasting friendships and extend your family.

On the other hand, the workload is unbalanced, the management staff leave a lot to be desired, standard practices are ignored, and any dream of career advancement is quickly but effectively shut down.

When assigning tasks or filling positions or administering compensation such as raises and bonuses; your strengths, skill sets, experience, certifications and/or education is unacknowledged and means very little in the selection process.

You will more than likely be better educated and more experienced in your field, than the leadership overseeing your tasks.

You will find that the hardest part of the job is learning your way around their unnecessarily convoluted proprietary workflow driven systems. You will come in armed with education, experience and skill sets in the latest technological standards, only to sadly discover that you won't need them, and aren't likely too.

I have to say that the highlights of the job is primarily the people you are sitting next to and the company culture as a whole.

At the end of the day, brain atrophy rears it's ugly head and you feel like you have walked away with less knowledge and skills than you walked in with.

If you are looking to get an in-depth understanding of the financial lending industry, this is a good place to start. If you are looking to advance your career, I highly recommend you look elsewhere. This is where you would go to
  more... end your career, not begin it.

Good luck!
  less
Pros
Great opportunity to learn financial lending industry and it's moving parts, Summer Friday beer carts, yearly Ontario harbour boat cruises, tons of team building events.
Cons
Experience and skills are ignored, no career advancement, promises not kept, weak and uneducated leadership, standards and best practices are ignored, job entails using a clunky over-convoluted proprietary workflow driven system
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Hard work, but it's rewarding with the right mindset
Underwriter (Current Employee) –  Toronto, ON2 December 2017
Great environment and great team. Requires hard work, but it's rewarded with independence and no micro management. It has a start up feel, but it's an established company with great leadership. This company has a vision and if you are onboard and motivated, the reward is that you feel you are part of something. It offers a lot of flexibility and there is great life/work balance. Option to work from home and there is a good level of trust from the managers.

Friendly people and lots of growth potential.
Pros
Independence, work from home, flexibility, competitive salary, fun environment and team
Cons
Lacks training and communication between management and employees could be better
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Worst company
Underwriter (Former Employee) –  Montréal, QC15 November 2017
They fire employees on a minutes notice without ANY warning. No training given and very poor management who have 0 experience in the mortgage industry.
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A great place to work full of smart, hardworking people.
Funding Instructor (Current Employee) –  Toronto, ON31 May 2017
This has been a great, secure place to work for the past 4 years. The people are really what make this company special. The monthly beer carts and annual summer boat cruise parties don't hurt either.
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Edgemont Market
Credit Administrator (Former Employee) –  Vancouver, BC16 April 2017
Good first job where I learned it does not matter what your assigned job is but what is more important is helping people. This can make any job very rewarding.
Pros
exposure to customers
Cons
taking out the garbage!
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Good workplace and a lot of fun
BILINGUAL ACCOUNT RECEVABLE SPECIALIST, (Current Employee) –  Toronto, ON18 December 2016
8 Hours of work, repetitive tasks
Time management skill
Target oriented
Mortgage industry
Good co-worker
Good management style
Pros
Learning environment
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Great company!
Customer Service Representative (Former Employee) –  Toronto, ON7 July 2016
Paradigm has been one of the best and hardest experiences of my life. I walked into paradigm not knowing anything about mortgages, now I know more than the average person and i'm so thankful for that. this company is filled with diversity and incredible people! The hardest part was trying to learn everything within a certain amount of time and commuting back and forth from Barrie to Toronto everyday. This job has provided me with becoming a fast learner and expanding my vocabulary.
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Great workplace with opportunity to grow
Bilingual Customer Service Specialist (Current Employee) –  Vancouver, BC3 November 2015
Great place, great management with lots of company benefits such as matching RRSP, company events and team outings. Great office space and wonderful coworkers
Pros
Free lunches
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Fun & Great People!
Administrator (Former Employee) –  Toronto8 October 2015
Lots of fun activities like the amazing race, beer cart Fridays, costume contests and lip dubs. It is growing fast so there are lots of opportunities for promotions - I was promoted twice in 2 years. My coworkers are awesome and are what make it fun. On the downside, it is also super busy and there is a ton to get done - not for the faint of heart.
Pros
Company events, coworkers, flexible schedules
Cons
Really busy
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A sweatshop and revolving door
mortgage administrator (Former Employee) –  Toronto5 September 2015
Working from 6am to 10pm everyday and in on weekends without overtime pay is the norm here. Employees have cried and broken down because of stress and insane work hours. Mgmt is only concerned with the bottomline.
Pros
none
Cons
too many
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Productive and fun work atmospher
Data Entry (Former Employee) –  Toronto, ON8 August 2014
Enjoyed my short stay at Paradigm Quest, as there was lots of fun to go around with the work we did. Management treated us real well, always helped when needed. The work was just long, but it was a great experience. Not difficult tasks, just lots of data to analyze.
Pros
Every friday, free lunch and Beer Cart
Cons
Long and repetitive work
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Great Culture
Business Systems Analyst / Release Coordinator (Current Employee) –  Toronto, Ontario17 July 2014
Team members are great and helpful, great place to work. There is a Facebook room with an Xbox and Nintendo Wii to play video games during lunch hours. Flexible management that allow you to work at your pace, but expect results at the same time.

Overall, its a great place to work and I enjoy my time while I am here.
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A ncie place to work
Funding Allocator (Current Employee) –  Toronto, ON10 June 2014
A nice place to work with a fun atmosphere. Friendly fellow colleagues, everyone was helpful
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stay away!
mortgage underwriter (Former Employee) –  toronto28 May 2014
revolving door, they'll chew u up and spit u out. most original staff that helped grow the company has been fired. no appreciation. stay away!!
Pros
none.
Cons
too many.
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Fast paced and challenging environment with a Facebook and Zen room for relaxation
Quality Assurance Analyst (Current Employee) –  Toronto, ON6 April 2014
- Handle support tickets from users
- Investigate system issues and provide user training when required
- Deploy new/updated XMLs (tags) and scripts to test environments
- Manage and maintain products and rates in our test and production environments
- Create and execute test cases
- Provide support to co-workers
- Compile releases to production environment, ensuring all project timelines are met along with satisfying user maintenance
- Use SQL for finding specific data requirements to meet test case criteria
- Performed positive and negative testing to ensure all areas of the application are working properly
- Worked closely with development team on issues found in test
Pros
Increased knowledge and experience in Information Technology and business practices and processes
Cons
Lack of resources
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Fun work environment
Customer Care Representative (Former Employee) –  Toronto, ON11 July 2013
Management was friendly with the workers. During the summer they had fun activities like "beer day friday" and each department got to interact with one another. the company is working on growing and moving up, which means employers have to bring something special to the table (they are not afraid to fire and re-hire) ONLY THE BEST!
Pros
free food, free drinks, young workers
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Overall rating

3.6
Based on 20 reviews
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3.6Work/Life Balance
3.4Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.8Culture

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