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3.4 out of 5 stars.
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Papa John's Employee Reviews

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Canada274 reviews

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3.3Work-life balance

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Found 274 reviews matching the searchSee all 14,549 reviews

Low pay, long working hours

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There are no opportunities for salary increases here. You only get the minimum legal wage, but the work is very intense and you will often work late into the night.
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Fun summer job

I worked here over the summer of 2021 and it was really fun! I was lucky enough to work with super nice people, and it was a fairly easy and straightforward job. Perfect for a first job
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Insights into Papa John's

Based on 90 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • General feeling of work happiness
  • Sense of belonging

Daddy gave him this business.

Joke of a business. Worked there for far too long going above and beyond my basic duties and denied a raise. Not a day goes by where I don't regret working there.
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Fun but hard with management

Everyone is nice and the work is fair, but you will have to do a lot more than your job description. Management isn’t the best, they dont pay on time and very unorganized.
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King George store was an amzing place to work

The store at Surrey Central was a fun place to work. The owner Rob was very generous and good to work for. Had a tv in the lunch area and when all our work was done we would watch movies and when it was busy we all worked together to make customers happy


free meal while on shift and 50% off any of our take home orders


working at nights in the winter, when customers did not clear their driveways and sidewalks, and also not having outside lights and proper address display
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Great Part time/first job

Overall job is good I feel experience is mostly based on owner of whatever location you work at. Head office is non enjoyable to deal with and a lot of the limited time offers or new products they introduce Increase make time. The quarterly Inspections seem very luck based and are stressful (The owner you like can loose the store and be replaced by someone who sucks.)
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This is the worst place I have ever worked since the days of me started working. Morning manager doesn't do anything leaves everything for the closing supervisor. Usually ends up leaving leaving 2 hours later than the actual closing time.
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Great environment

From my first day, I discovered a workplace that values teamwork and dedication. At Papa John's, I found a supportive and welcoming environment. The management team displayed a genuine interest in employee growth.It was a pleasure to be part of a team that consistently aimed to exceed customer expectations. The fast-paced nature of the job kept things exciting, and the flexible work hours provided a good work-life balance.Papa John's offers competitive wages and additional perks, making it an attractive choice for part-time or full-time employment.Overall, if you're looking for a dynamic work environment that values teamwork and delivers on its promises, Papa John's is the place to be.


Free pizza


Rush hour management
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Productive and fun place

Great work environment. Friendly team member’s to work with. You can experience a variety of cultures. Once you get the hang of it you wont feel like you are working
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Totally disgusting and overwork

They make one person to handle whole store. Sometimes even without driver. At night time, there is just person dealing with customer, cutting pizzas and making orders. On the top of that they want clean store from one person who is already doing almost everything. I would never recommend working at papa john’s pizza store. Moreover, they terminate people without a single day notice.
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Not a place of fun

It was the worst as there is a lot of pressure and people do not respect you. You know when you punch in but you never know when you punch out. That was one of the most pathetic workplace to be a part of.
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Tough place, management is worst

I will never recommend anyone this place.Brand should be more careful about their products. Overall you learn the process and product but I will never go back to papa Johns because of management
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Papa Johns Orleans. This location needs a revamp in terms of staffing and management, the job itself isn’t hard it’s fairly easy like any fast food however you don’t get breaks which I mean cause be brought up to labor board and management has zero clue what exactly goes on on the store when he’s not around. If you’re new oh best believe you’re hustling to get things done you’re the only one on make-line (pizza topper) while it’s only your second day still not knowing really what goes on the pizzas while everyone who’s been there for weeks or months stands around eating not helping while screens are full but when the pickup person is at the cash start yelling where’s the food!! It’s completely unprofessional even for a pizza shop you’ll also close alone with other new people even a new manager who doesn’t really know what she’s doing either it’s a complete joke if you go in for assistant manager here realize you’ll be babysitting a bunch of don’t care teens highly recommend going else where it’s definitely NOT a work as a team environment.




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Poor management

There were several times my pay was late by more than 4 days without any notice or explanation. When I brought up issue with this they fired me. They will constantly gaslight you and or tell you that they don’t understand or know how the law works in Canada with this being there only explanation for their behaviour.


Simple job.


Late pay, management doing absolutely nothing during evening shifts
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In-store employee

You are assigned on a specific role but is expected to help other stations if there is nothing to do at your station. You can be in the front attending to customers then go to the Makeline to help make pizzas if there are no customers/phone calls/skipthedishes. It is crucial to be able to handle stress and pressure as the job is very fast paced. I love my working environment and my co-workers but there are times that newly hired people cannot live up to expectations due to the nature of the job. Multitasking and efficiency are a must. Great communication skill is also essential especially if the orders are modified, cancelled, etc. Although handling complaints are typically done by your manager or shift lead, you need to be able to handle complaints if the store is so busy. The hardest part of the job is having so many orders with few employees. There are days that every station has someone but there are also days wherein you have to handle multiple stations if you are only 3 people on shift. The most enjoyable part of the job is you are treated as a family!


Flexibility, free food (depends on the manager), sense of belonging, there are always something to do so you won't get bored


Minimum wage, owners can have unrealistic expectations
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Laid-back most of the time

Was a driver and loved the freedom. Pay could be great some nights others could be very bad, but overall was great. Everyone tipped decent, and get to meet nice people. Don't regret delivering there.


Good money, laidback, friendly environment


Sometimes bad pay, not sustainable long term
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Nice company

Very Nice company to work with. Fair pay for employees. Very flexible on scheduling and easy to communicate with the staff and the store manager and store owners
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It is very good place to do the job

When I started, the culture was entirely new form me. However, I got good support from the manager and staff. It is a perfect workplace atmosphere, and one can get overall development.
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Fun place to work good management.

Good place to start out and get experience. Super nice management who is understanding and willing to help you advance there. It’s a fun job for a high school student who is looking to make some cash and meet new friends.
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fast pace and stressful

good for temporary job and for those who dont mind working in a very busy environment .but if you do try to look for something you want in a long run
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Good first job

It is a first good job for someone in or coming out of high school. The management is really dependent on your manager/boss. Food is usually 50% off..
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Overall rating

Based on 14,549 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.3 out of 5 stars for Culture

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