I don't know about other Panera's, but Panera Bread Ajax is a DISASTER. I WOULD NOT RECOMMEND WORKING HERE. This is mainly due to management, which changes constantly, and gets worse each time it is changed. There were previous managers who were promoted, regardless of being probably the least trained employees in the store. They don't promote people who actually know what they are doing, they promote people who kiss up to management all the time. When I would request help from a shift supervisor, the response would be they do not know how to do that. If you are a manager, firstly, I should not have to ask you to help your team, thats your job to figure out. Secondly, I shouldn't be better trained than you, because then there's not really any point of you being there. When the store was extremely busy, managers were just sitting down, eating, or running around being useless. Worked shifts with only two employees in the store (including myself), managers still refused to do anything productive to help us, but would yell at us when we made one small mistake. I have never felt so belittled, demeaned and degraded then i did with Panera Bread Ajax management. There was no recognition for people who put in the most work, doing multiple jobs at once and covering shifts for other employees who couldn't be bothered to show up. . Most staff members were nice, other than managers, but that doesn't make up for the bad treatment.
Management, Management, Management