Panera Bread Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Don't work there
Associate (Former Employee) –  Ajax, ON3 April 2018
I don't know about other Panera's, but Panera Bread Ajax is a DISASTER. I WOULD NOT RECOMMEND WORKING HERE. This is mainly due to management, which changes constantly, and gets worse each time it is changed. There were previous managers who were promoted, regardless of being probably the least trained employees in the store. They don't promote people who actually know what they are doing, they promote people who kiss up to management all the time. When I would request help from a shift supervisor, the response would be they do not know how to do that. If you are a manager, firstly, I should not have to ask you to help your team, thats your job to figure out. Secondly, I shouldn't be better trained than you, because then there's not really any point of you being there. When the store was extremely busy, managers were just sitting down, eating, or running around being useless. Worked shifts with only two employees in the store (including myself), managers still refused to do anything productive to help us, but would yell at us when we made one small mistake. I have never felt so belittled, demeaned and degraded then i did with Panera Bread Ajax management. There was no recognition for people who put in the most work, doing multiple jobs at once and covering shifts for other employees who couldn't be bothered to show up. . Most staff members were nice, other than managers, but that doesn't make up for the bad treatment.
Pros
None
Cons
Management, Management, Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Negative
Shift Supervisor (Former Employee) –  Vaughan, ON24 March 2018
There is a little bit of room for advancement which is the only bonus in this job. Maybe location is the key to enjoying your experience working at Panera.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible management
Cashier/Customer Service (Former Employee) –  Oshawa, ON21 March 2018
Management won’t follow labour laws, always out of something. Constantly changing management staff so procedures constantly change, need to know how each manager likes things done to get by. Management staff doesn’t know how to say thank you and all their “power” has gone to their head and you get treated like garbage.
New employees lack of training, get two training shifts then you’re on you’re own. Great coworkers but management staff needs big improvements.
Pros
50% on shift meals
Cons
Horrible management
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Table Service
Sales Associate (Current Employee) –  Toronto, ON8 March 2018
Overall ... it's a place to work.
Although it has a standard, what really happens is that you have to know how each manager likes the job done.
Some managers are very friendly, some are not.
Pros
Free beverages
Cons
Shift management is complicated
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good staff, horrible management
Associate (Former Employee) –  Mississauga, ON27 February 2018
You will meet good people here, make lots of friends, but I can promise that the management will be horrible and likely be the reason you quit. The stores are very sanitary
Pros
50% off 15 dollars worth of food per shift
Cons
no benefits unless youre working, horrible management
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work
cashier, waitress & barista (Former Employee) –  Mississauga, ON25 February 2018
There were very nice people and staff at Panara Bread. The hours were comfortable and the food options were great. The environment was clean and well maintained.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst place to work / poor management / ownership
Customer Service Representative (Former Employee) –  Kingston, ON11 February 2018
After Franchise Management Inc. (FMI) bought the Panera Bread Cafes in Ontario, the management went to drain.

GM at this specific location (Kingston, Ontario) seem to not care at all about the employers. Even customers have seen that GM yell at the employers because they were not fast enough to do their job.

The GM will leave whenever desires and let the other mangers do the job instead.

Poor management has resulted in a lot of original workers that opened the Cafe to quit.

Kingston cafe is extremely unorganized, during peak rush times typically lunch and dinner it is understaffed and customers get upset, because wait times are so high. (this has been going on for over 3 years without any fixes because management/ownership doesn't care one bit)

If you care about your well being and health, do not consider working there.
Pros
None.
Cons
Management / new owners
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible managers
Line Cook (Current Employee) –  Toronto, ON8 February 2018
Managers don't know how to schedule people properly. I have to open line by myself for 4 hours until someone comes. This new manager is cutting hours but hiring high school students because their pay is less. They watch us through the cameras like we live in an Orwell-ian society. People get written up for anything (and I mean anything). Improper training to new employees who just get thrown into positions they've never worked.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
An overwhelming and poorly managed workplace
Customer Service Associate (Former Employee) –  Richmond Hill, ON4 February 2018
My experience at Panera Bread included a serious lack of support from management, severe understaffing, a complete disregard for time-off requests, and an overwhelming - at times bordering on hostile - workplace environment.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Part-time Cashier/Server (Former Employee) –  Whitby, ON16 January 2018
Met some amazing people and had a great time. The hours were very flexible and the food was still amazing after 8 months of working there. My job included handling cash as well as serving customers.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not the worst but could be better
Sales Associate (Current Employee) –  Whitby, ON10 January 2018
Every location is really different, management changes often so procedures and standards are never consistent. The associates re really what makes working there bearable.
Pros
Co-wokers
Cons
Management
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great corporate environment, poor front lines
Supervisor (Former Employee) –  Toronto, ON30 November 2017
They do everything they can to set you up for success, unfortunately, the front line management hiring was continually less than stellar. There is no time to breathe and the work became very tedious.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work Life
SHIFT MANAGER & TRAINING SPECIALIST (Current Employee) –  Don Mills, ON14 November 2017
Work and personal life balance is good. They work well with your availability. Training is paid , professional and condensed. Fairly good management,,
Pros
Free lunch for Managers, 50% discount for associates
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice managment, very long hours.
General Labourer (Former Employee) –  Aurora, ON13 November 2017
A typical day would be, wake up at 5:30AM and be at the restaurant for 6:30AM and begin setting everything up for the day ahead.

A day would typically look like this. Prep for Lunch, serve breakfast to the few people who come in. Clean the dishes, get ready for the lunch crowd. Lunch crowd comes in, do all of the serving for the entire restaurant, take the dishes to the back to be washed.

I learned how hard it was to be a server and how much they do have to go through. The hardest part of the job is the lunch rush, taking the huge stack of dishes to the back to be washed.

The most enjoyable part of the job was the day time, you could take your time and have fun with your co-workers.
Pros
Good Co-Workers and Managment
Cons
Long hours, tough job.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Run away from all the locations in ontario
Sales Associate (Former Employee) –  Mississauga, ON28 October 2017
Do not work for any location owned by franchise management they do not treat their employees right. You will ve bullied for other peoples mistakes. Work anywhere else but here, new area manager is a creep and flirts with every girl and touchs you places where you dont wnt to be touched.
Pros
Nothing
Cons
Long hours low pay no overtime paid u work for free
Was this review helpful?Yes 3No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
hectic high demanding minimum wage job
Supervisor (Former Employee) –  Mississauga, ON20 September 2017
workload is extreme, management wants you to work around the clock never taking any time to stand or sit just constantly working. Assistant management is overbearing.
Pros
none
Cons
minimum wage
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Bakery Café Associate Trainer (Former Employee) –  Mississauga, ON5 September 2017
Overall, I enjoyed my time working for Panera Bread. However, management had a crucial part of my leave. It also became a very different place after FMI group purchased it.
Pros
discounts, employees of all ages and backgrounds
Cons
long hours, management
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very productive environment
Food Production Associate (Former Employee) –  Ajax, ON5 September 2017
join your assigned section, make sure youre caught up with recipes and any customer requests. most of the day consists of preparing food for the servers, or if i was a server id make sure the food is delivered to the right table on time. as well as any dishwashing or drive thru responsibilities.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Hard work
Associate Trainer (Former Employee) –  Toronto9 August 2017
People are nice but its hard, high-pressure work. There is potential for growth. If you can work early hours then they would like you. The staff are nice and makes working there worth it.
Pros
Free coffee, drinks. Potential for growth
Cons
Early hours
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Strong company with great culture
Catering Coordinator (Former Employee) –  Toronto, ON31 July 2017
Panera is a great place for people to work who are looking for corporate culture and advancement. The management are overall, very well trained and easy to speak with. The typical work day can be completely overwhelming or barley anything at all in the catering business. That's the hardest part - you are paid hourly and it wholly depends on the orders that come in.
Pros
Great advancement opportunities
Cons
early hours (4am) and unpredicatable shift times
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Panera Bread. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 8,537 reviews
52.2K
42.7K
32.2K
2798
1568

Ratings by category

3.5Work/Life Balance
3.0Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.6Culture