Pan Pacific Whistler
3.4 out of 5 stars.
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Pan Pacific Whistler Careers and Employment

About the company

  • Company size
    51 to 200
  • Industry
    Hotel & Travel Accommodation
  • Headquarters
    MOUNTAINSIDE: 4320 Sundial Crescent Whistler, BC, Canada; VILLAGE CENTRE: 4299 Blackcomb Way Whistler, BC, Canada; DUBH LINN GATE IRISH PUB: 170 - 4320 Sundial Crescent Whistler, BC, Canada; website:
  • Link
    Pan Pacific Whistler website
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Food Preparation & Service

5 jobs


Salary estimated from 48 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 5 reviews and is evolving.



Guest Service Agent in Whistler, BC
on 21 November 2021
Didn't get training and staff housing is unliveable
I barely got trained and they threw me onto the front desk right away - was quite stressful. Not to mention the staff accommodation that they offer is quite literally a dungeon (THERE ARE NO WINDOWS) and almost unliveable. They said that their staff accom is better than most other places but I've seen/heard of a handful and I'm almost certain the staff accom here is the worst.
Food & Beverage Supervisor in Whistler Village, BC
on 19 August 2021
Welcoming & Hard working workplace
I worked at the Pan Pacific Whistler for almost 3 years and I have nothing but positive things to say about the company! I am so grateful for the career opportunities they gave me as well as sponsoring me for my Permanent Residency. Management is always very approachable and willing to create the best possible work environment for all employees. I was lucky enough to interact with all departments and have made many lifelong friends as a result of the positive, friendly workplace culture. I highly recommend working for the Pan Pacific Whistler and am sad to say goodbye (for now)!
Maintenance Technician in Whistler, BC
on 1 October 2019
Worst management and poorest ran department I have ever been in.
I worked here for multiple months and I absolutely CAN NOT recommend a job in this Maintenance department to anyone. The maintenance department at Pan Pacific Whistler is one of the most mismanaged places i have ever worked. No support or training is given. you are expected to know how to do everything the exact way management want it done without ever being formally shown. One of the maintenance managers constantly talks trash about all the maintenance workers (talks trash about my co-workers to me. and about me to my co-workers) The so called “director of technical services” is the rudest and most arrogant person i have ever met and is completely un-approachable. He has absolutely no time or interest in his workers and makes that abundantly clear. Offers no help or support and if you ask him a question half the time you are greeted with a short and snarky reply or even no reply at all. We are made to feel like garbage for asking a question. Tools are not supplied when requested. We spend half our day searching for the tools to do the job. Suitable safety and protective equipment is not supplied for handling acid used for the pools despite asking on numerous occasions. Standard working procedures are non existent and both managers run their buildings COMPLETELY different. You do something one manager told you to do and the other one cracks it at you. you then do what they want and you get in trouble from the other one (except you don’t hear about it instead you hear about it from a co-worker who had to listen to them trash talking you). Complete uniform was never supplied. I got 2 shirts that where too small, 2 pants that where too small (only had 1 shirt and one pair of pants for the first month and a half). Was never issued my jackets despite them sitting in the office for months not being able to be worn because they “needed to be embroidered” so during the cold and wet season I had to work outside in a polo shirt which didn’t even fit me correctly and told to take off any jacket or jumper i wore because it “didn’t have a Pan logo on it”. both managers seem to always be on holiday and have said that none of the maintenance staff are trusted to be left to work without a manager (which is TERRIBLE for morale). considering they refuse to invest any time or effort in training us to their standard and one of them apparently has no time or interest in dealing with us at all, what’s the point? It is abundantly clear why the Maintenance department can’t keep an employee for longer than 6 months. No one should have to come into work stressed through the roof and have to deal with constant trash talking behind your back from one manager and the arrogance and entitlement of the other. I was warned by all of my co-workers when i started at Pan that this was what it was like and just like the 3 other employees in the last 4 months, I too fled to greener pastures. I did not enjoy my time at Pan Pacific which is a shame because apart from this department Pan was a great place to work. All of the workers where friendly and great to be around. HR was fantastic and very helpful and the staff housing is the best in Whistler, quality and price hands down. If you are considering a position at Pan Pacific for anything other than maintenance then I would recommend it 100% I just can not recommend working for the maintenance “team”.
Guest Services Agent in Whistler, BC
on 29 March 2019
Amazing Workplace with incredibly staff involved management
Working for the Pan Pacific in Whistler was by far one the best work experiences I have ever had. The management and employers care immensely for staff well being and goes out of their way to provide a safe and stable work place for their employees.
Front Desk Agent in Whistler, BC
on 20 February 2019
Professional workplace
Professional workplace environment. Hands-on, individual and teamwork setting. Growing opportunities within the company. Great benefits and hours included.

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Questions and answers

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