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Pages Jaunes
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Pages Jaunes Employee Reviews

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Canada223 reviews
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5.0
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excellent environnement de travail avec des collegues formidable.
Selon moi, les Pages Jaunes on été la plus belle école d'apprentissage de ma carrière. Je suis extrêmement content d'avoir travailler pour cette entreprise.
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4.0
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Environnement de travail conviviale
Rien à dire de négatif sur cette entreprise. Elle traite bien ses employés!
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1.0
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stressant
stressant ,aucun vision ,gros roulement des représentants,des mise a pied pour n importe quels raison ..très mauvaise expériences ....pages jaunes a eviter
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3.0
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The salary is very good,but the managements is very stressfull
The salary is very good,but the managements is very stressfull. I worked there from 2012 to 2018. It was very fun, buyt since they change the management it was completely different
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1.0
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Garbage office politics
Try again if you think the salary is 70k. Its 35k. Coworkers there who have been there for couple years have 6 figure guarantees and hardly work at all. Youre not gunna make a thing unless you lie and are dishonest about the product. Which is fine if youve been there for awhile.
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3.0
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Très belle équipe de travail
Le nouveau emplacement de l'entreprise ne fait pas l'affaire à de nombreux employés.
Les stratégies de la haute direction ne sont pas claires et n'inspirent pas confiance.
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4.0
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Environnement positif
Très bonne culture d'entreprise
Atmosphère accueillant
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4.0
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Très bonne entreprise pour débuter une carrière , structurée beaucoup de formation avec bons avantages
autonome nous pouvions faire nos horaire. beaucoup de service à la clientèle interne et externe.
Résoudre beaucoup d'imprévus
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1.0
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N’allez pas la
Environnement plus que toxique tenez vous loin de pages jaunes. Plus aucun projet à l’interne pour faire avancer la compagnie c’est juste mort.
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4.0
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Great people, great work conditions
Very dynamic and fun workplace culture. A lot of opportunities and great people. Very open to new ideas and collaboration. Great social benefits.
Pros
great people, great opportunities to learn and advance in your career
Cons
tough industry, a lot of other players in the market
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5.0
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Great company to work for.
Entreprise dynamique, qui a à coeur le service clients et ses employés.great place, good salaries. works hours wonderful.
beaucoup de formation, écoute ses employés.
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4.0
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Great place for Sales
Great place to work for sales experience, in my case it was a more of a stepping stone to go into another career, but I would recommend working here. Mind you I do not know where they are located now as the nun's island office seems to be gone.
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5.0
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Good place to work
Awesome company to work for. Little bit rocky road but best place I've ever worked.

Money is great, benefits great, culture great, advancement opportunities amazing. Only downfall is it is a company in transition and the road can be a little rocky
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1.0
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environnement de travail stressant et frustrant
environnement de travail stressant et frustrant pour les agents.
Pros
bon avantage sociaux
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2.0
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A Shell of itself
Yellow Pages in currently undergoing a massive logistical and cultural change in the Sales Department in Quebec.

Having just enduring a lockout of its sales force at the end of 2018, it is currently implementing a completely new compensation plan and sales strategy that has a number of kinks to work out.


Fundamentally, the company remains a great place to work, however, there are so many insecurities in the sales organization right now and a crisis of leadership to guide the people through it.
Pros
Good Experience
Cons
Pay insecurity, Job insecurity, lack of direction
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3.0
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Who uses a phone book anymore?
It was good place to work at during my time there, and probably still is. Lots of manual processes when I worked there, so there was opportunity to improve work flow. Very supportive team.
Lot's of opportunities to work in different areas of the business.
Pros
Flexible hours
Cons
Location
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2.0
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Asleep at the wheel
YP has been asleep at the wheel for many years.

Reps have learned to game the system to earn their commission and they move on. There is no ownership.


As an outside Sales Consultant you will be given a group of random accounts- THAT YOU ARE RESPONSIBLE FOR. Regardless if the prior rep sold them the world. Regardless of if they saw ZERO results in their online activity, regardless of whether their add even had the right number in it. In some cases, you'll get accounts that auto-renewed FOR YEARS (meaning the rep prior claimed they couldn't connect with them) and if you do your job and connect with that decision maker who says "I didn't even know we still had YP ads and that number no longer is valid, please cancel" YOU OWN THAT *ISH!


Nice group, but they desperately need to clean up their act, get with the times, to stop passing the buck, focus on better sales practices that ACTUALLY have the client in mind and Invest in better technology.


I feel sorry for their clients that spend their hard earned ad dollars with this dino.
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3.0
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YP is no longer the company it once was
Too many changes, fear of being laid off, jobs being sent back East or India. Was a great company to work for but everyone is in fear for their jobs. Customer Service is no longer a priority.
Pros
Great Benefits, great co-workers
Cons
Fear of coming into work and being the next person to be laid off
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3.0
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Great people, but not enough innovation
When people find out that I worked here, they asked me how long this product will continue to exist.
I was involved in their digital products, but I found that there was just not enough investment to really compete in those areas in the current marketplace.
Pros
Great people, fun activities
Cons
losing market share, instability
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3.0
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Compagnie instable
Le salaire est très compétitif, le lieu de travail est grand et moderne, vous pouvez obtenir un horaire de jour assez rapidement vu le roulement de personnel. Les avantages sociaux vous seront offerts dès la 1ère journée de travail.

Par contre, il n'y a aucun encadrement de la part des gestionnaires, les employés passent donc leur journée à magasiner en ligne, écouter des vidéos sur Internet ou passent simplement leur journée sur leur cellulaire. Tous les employés que j'ai rencontré disent ne pas aimer leur travail, mais restent pour le salaire et les avantages sociaux seulement. Malgré la culture de l'entreprise, il y a énormément d'intimidation dans certains départements et la compagnie ne fait rien.


De plus, les clients ne font qu'appeler au centre d'appels afin d'annuler tous leurs services. Les agents passent donc la grande majorité de leur journée à débattre les termes & conditions des contrats, qui se retrouvent tous en réclamations.


Beaucoup d'employés m'ont dit dès la 1ère journée de travail que la compagnie allait fermer ses portes d'un moment à l'autre, donc aucune stabilité d'emploi. La compagnie a aussi beaucoup de mise en demeure à l'Office de la protection du consomateur.


Si vous souhaitez obtenir une carrière à long terme, passez votre tour!
Pros
Salaire, lieu de travail
Cons
Courtes pauses, intimidation, fermeture imminente de la compagnie
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5.0
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Excellent Team Work
The atmosphere and people make YP a suitable place to grow as an enthusiastic employee. Working from home option gives employees the flexibility and responsibility to get their work done at a respectable time considering work life balance.
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