PACIFIC COASTAL AIRLINES Employee Reviews

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2.0
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Good Coworkers
CSA (Former Employee) –  Canada27 September 2018
Pacific Coastal have a very specific way of doing things, and they don't really have a lot of patience for anybody who doesn't fit into that mold. They are not flexible regarding schedule, work-life balance, or vacation time. Compensation was adequate but not competitive. Management is polite, but much more interested in you as a cog in their machine than in who you are as a person.

You will be expected to track and report everything you do very closely, work indefinite unscheduled overtime in the event of delays, and pay for half of your mandatory uniform. The guest/passenger experience is explicitly secondary to meeting performance metrics.

I worked with some very nice people, at least two of whom should be headhunted by bigger airlines where their talents can be put to better use.
Pros
Polite Coworkers, Unique Job Challenges
Cons
Unsupportive Management, Delayed Flights, Lost Bags
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1.0
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A corporation in "Employees Matter" Clothing
CSA (Former Employee) –  British Columbia27 August 2018
Ramp position is pretty relaxed but CSA is horrible! Dealing with angry and ungrateful people, especially since you do it a lot when the planes don't land due to weather conditions. The job pays poorly (maybe that's an industry thing, I don't know) and the raise structure isn't anything to brag about. The hours are what THEY want you to work, not what works for your schedule. You work when there are planes, capeesh. They will very likely lay you off/cut back your hours in the off season so no guarantee for full time work year round either.

The "perks" are a joke since pretty much all employee discounted flights are standby so you can easily get bumped and can't plan anything properly. Benefits are also nothing special--what you'd expect from an entry-level job.

Only good thing about this job isn't even a PCA-specific benefit; after a time you do get crazy-cheap flight discounts around the world but many airlines offer this so no credit here.

They make you pay for all of the company clothing and don't do any staff appreciation events, which tells me they don't...actually appreciate their staff. It's sad 'cause I've met some top-level execs in this company and they are really nice people, so I wonder if they know what's happening underneath them...

Don't waste your time or dignity working for this company. They claim to be all about their employees but they are a corporation through and through. Tags: Top-down, trickle-down, bottom line, business first, #employeesdon'tmatter. You're worth so much more than this. If aviation is your thing, spend the time and become
  more... a pilot or ATC; these are ACTUAL careers where you will be respected and your salary will show it.  less
Pros
6 month travel discounts (but not specific to PCA)
Cons
That's a long list
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5.0
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Great company with opportunity for advancement
Pilot (Current Employee) –  Vancouver, BC13 August 2018
Pacific Coastal has a great work culture. It is a fun place to work and you feel like you belong to a family. With their recent expansion into Alberta in partnership with WestJet, there is lots of opportunity to advance and move up in the organization. Although Pacific Coastal only flies within the province of British Columbia, they have industry staff travel discounts with many other airlines so you have access to travel to so many places. They also offer a reasonable RRSP matching program. I would highly suggest working for this company.
Pros
Standby Travel, good benefits
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5.0
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Team-Oriented Culture With Opportunity for Growth
Administration (Current Employee) –  Vancouver, BC13 August 2018
Pacific Coastal Airlines is an exciting place to work. The company is expanding and growing which leads to opportunities for growth and development for hard-working and dedicated employees. With the growth there are lots of new jobs being posted and existing employees are always given the opportunity to apply and be considered before the position is posted externally to the public.

There is a friendly atmosphere and great team environment. As the company is not too large, senior management is accessible to all employees.
Pros
Great standby travel perks on Pacific Coastal and other airlines, full benefits package, great team environment, opportunities for growth and advancement
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1.0
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Poor management.
Customer Service Representative (Former Employee) –  YVR31 March 2018
This company is job posting every week and bunch of applications are arrive, but management is not going though any of it. Applying here is just wasting your effort.
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3.0
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Ramp Attenant
Ramp Attendant, YVR (Former Employee) –  YVR south terminal1 August 2017
This place has so much potential, too bad they have so many power hungry fools working as lead hands. The management are great as are the ticketing staff. Most people that work there, are there for the love of the aircrafts,or inspiring Pilots.
Pros
Jet Fuel, Airplanes
Cons
Pay sucks, if the lead does not like you then you get bad shifts.
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3.0
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Very tight team of people
LEAD CREW SCHEDULER/PLANNER (Former Employee) –  Richmond, BC26 July 2017
I had a second chance at working in a smaller operation, at Pasco
Things were very routine, but could also come with many challenges.
I really appreciated the friendships made and am grateful for having experienced and contributed to an established and growing company.
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4.0
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Great company co workers are awesome
Customer Service Agent (Former Employee) –  Richmond, BC1 April 2017
The customer service they provide is amazing as they always go above and beyond to get the passengers to their destination even at an expense to the company.
Pros
Co workers, customer service driven
Cons
Management
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4.0
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Fun and Family oriented!
Customer Service/ Cargo Agent (Current Employee) –  Richmond, BC22 July 2016
Great Place to work! However casual can be really unpredictable for hours and does not have the best benefits. Very family oriented and has a great set of values to it.
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5.0
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loved it there great place to work
Avionics Technician (Former Employee) –  Richmond, BC27 February 2016
awesome company to work for. grave yard shift great and the senior lead was cool. you worked you butt to get the job done and felt great after it was completed.
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1.0
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Good stepping stone but not a long term job.
Csa (Current Employee) –  Vancouver, BC18 November 2015
Worked here for 8 years. Do not recommend this company. Management has their favourite employees that get special treatment. Their best employees have either moved on to better companies or have been fired.
Pros
Great co-workers
Cons
Bad management, Rules apply to some and not to others, Labour board has been called many times about this company!
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4.0
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Daily Duties
Customer Service Agent (Casual) (Current Employee) –  Prince George15 May 2015
answering phones
using debit machine for payments
making reservations
filing documents
greeting/boarding planes
checking people in
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4.0
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Ramp attendant
Ramp Attendant, YVR (Former Employee) –  Richmond, BC (YVR)4 August 2014
This airline has so much potential, but the management SUCKS!! Lead hands are power greedy and treat there peers like scum.

People that work there do it because we love the business.
Pros
lots of jet fuel smells, plane watching, lots of breaks.
Cons
Stupid ramp leads and usless managment team.
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Overall rating

3.3
Based on 15 reviews
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3.3Work/Life Balance
2.7Salary/Benefits
2.9Job Security/Advancement
2.9Management
3.5Culture

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