PACIFIC COASTAL AIRLINES
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PACIFIC COASTAL AIRLINES Employee Reviews

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Canada25 reviews
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4.0
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Productive and Fun
Great place to work. Great staff and great bosses. Great place to start for anyone looking to start a career in the Airline Industry and enjoys working at the airport.
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5.0
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A very collaborative atmosphere
I found everyone that I had dealing with in management to be very helpful and informative when needed. No one had condescending behavior. This is the only company I know that has such a profound reputation for recognizing personal milestones such as birthdays. Senior Management is very supportive.
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5.0
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Best management
Only lasted two weeks into training before we all got laid off, but the management and vibes and staff were so amazing here. I could tell it was going to be one of my favourite places to work.
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4.0
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Very fast paced, high volume and demanding with good benefits
8 hour days, good balance between work/personal life. Teamwork oriented however individualism is key as you sign off on your own work. Great benefits within the company (dental, RRSP, MSP, etc) and with other companies as well (OAL.). I would recommend a friend!
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4.0
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Great workplace
Best part of this job was the 12 hour shifts for 3 days where i made 36 hours and had 4 days off.Also great benefits with a decent pay as well and raises are given per hours completed with the company.
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4.0
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In a period of change and improvement
Great people. Potential for long term secure work.
Quick advancement in role if you have the proper criteria

2 separate flying networks which should be connected this fall allowing greater flexibility for work environment.
Pros
Per diems, rate accelerators
Cons
Long duty days
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5.0
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Friendly and quick paced work environment
Great company to work for. Supportive environment for you to grow. Quick paced at times but great opportunity for those that thrive in multi-tasking.
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5.0
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The best employer
It's a job that I really loved. Not alone having to work with the best but the whole entire management are very supportive, utmost respect, family oriented and one team.
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1.0
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Ramp Agent
Not a bad company. Summer is really busy and not worth the overtime pay. There is advancement, but it involves a lot of effort for a small increase in pay. It’s a good job if this is your first foray into the workforce, are a student and need summer work or in transition to your next job
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5.0
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Very professional for company size and scope
Great Management from CEO down through Senior Pilot and training staff. Established network and clientel. The boast is they have never had to lay off staff through tough times: it's true!
Pros
Young work force; ambitious
Cons
Currently changing scope of operation so challenged with adjustments
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4.0
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Great group of people to work with
Started working here several years ago. Company has gone through some real changes and growth through the years.

A lot of negative comments about management on here, but a lot of that regime has moved on. The wage structure has recently changed and everyone that I work with is really trying to improve all aspects of the business and workplace in general.


The guys here are all great, I look forward to coming to work for not only the laughs and good nature of my co-workers, but also for the daily challenges that come with the job.
Pros
Work environment, high standard of maintenance, small shop atmosphere.
Cons
Aging building has it “quirks”, can be long hours sometimes.
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2.0
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Poor Management
Poor Management and unsafe working conditions. Crew is pressured to extend their day and work during unsafe conditions. Management is out of touch with actual working conditions and day-to-day life on the job.
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2.0
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Good Coworkers
Pacific Coastal have a very specific way of doing things, and they don't really have a lot of patience for anybody who doesn't fit into that mold. They are not flexible regarding schedule, work-life balance, or vacation time. Compensation was adequate but not competitive. Management is polite, but much more interested in you as a cog in their machine than in who you are as a person.

You will be expected to track and report everything you do very closely, work indefinite unscheduled overtime in the event of delays, and pay for half of your mandatory uniform. The guest/passenger experience is explicitly secondary to meeting performance metrics.


I worked with some very nice people, at least two of whom should be headhunted by bigger airlines where their talents can be put to better use.
Pros
Polite Coworkers, Unique Job Challenges
Cons
Unsupportive Management, Delayed Flights, Lost Bags
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1.0
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A corporation in "Employees Matter" Clothing
Ramp position is pretty relaxed but CSA is horrible! Dealing with angry and ungrateful people, especially since you do it a lot when the planes don't land due to weather conditions. The job pays poorly (maybe that's an industry thing, I don't know) and the raise structure isn't anything to brag about. The hours are what THEY want you to work, not what works for your schedule. You work when there are planes, capeesh. They will very likely lay you off/cut back your hours in the off season so no guarantee for full time work year round either.

The "perks" are a joke since pretty much all employee discounted flights are standby so you can easily get bumped and can't plan anything properly. Benefits are also nothing special--what you'd expect from an entry-level job.


Only good thing about this job isn't even a PCA-specific benefit; after a time you do get crazy-cheap flight discounts around the world but many airlines offer this so no credit here.


They make you pay for all of the company clothing and don't do any staff appreciation events, which tells me they don't...actually appreciate their staff. It's sad 'cause I've met some top-level execs in this company and they are really nice people, so I wonder if they know what's happening underneath them...


Don't waste your time or dignity working for this company. They claim to be all about their employees but they are a corporation through and through. Tags: Top-down, trickle-down, bottom line, business first, #employeesdon'tmatter. You're worth so much more than this. If aviation is your thing, spend the time and become
 - more...
Pros
6 month travel discounts (but not specific to PCA)
Cons
That's a long list
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5.0
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Great company with opportunity for advancement
Pacific Coastal has a great work culture. It is a fun place to work and you feel like you belong to a family. With their recent expansion into Alberta in partnership with WestJet, there is lots of opportunity to advance and move up in the organization. Although Pacific Coastal only flies within the province of British Columbia, they have industry staff travel discounts with many other airlines so you have access to travel to so many places. They also offer a reasonable RRSP matching program. I would highly suggest working for this company.
Pros
Standby Travel, good benefits
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5.0
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Team-Oriented Culture With Opportunity for Growth
Pacific Coastal Airlines is an exciting place to work. The company is expanding and growing which leads to opportunities for growth and development for hard-working and dedicated employees. With the growth there are lots of new jobs being posted and existing employees are always given the opportunity to apply and be considered before the position is posted externally to the public.

There is a friendly atmosphere and great team environment. As the company is not too large, senior management is accessible to all employees.
Pros
Great standby travel perks on Pacific Coastal and other airlines, full benefits package, great team environment, opportunities for growth and advancement
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1.0
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Poor management.
This company is job posting every week and bunch of applications are arrive, but management is not going though any of it. Applying here is just wasting your effort.
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3.0
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Great place to experience the airline industry
Fun and relativity easy work, requires punctuality and organization. Great people to work with, caring and supportive of one another. Poor management.
Pros
Great culture
Cons
Poor management
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3.0
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Very tight team of people
I had a second chance at working in a smaller operation, at Pasco
Things were very routine, but could also come with many challenges.

I really appreciated the friendships made and am grateful for having experienced and contributed to an established and growing company.
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4.0
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Great company co workers are awesome
The customer service they provide is amazing as they always go above and beyond to get the passengers to their destination even at an expense to the company.
Pros
Co workers, customer service driven
Cons
Management
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4.0
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Fun and Family oriented!
Great Place to work! However casual can be really unpredictable for hours and does not have the best benefits. Very family oriented and has a great set of values to it.
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Overall rating
3.6
Based on 27 reviews
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Ratings by category
3.8
Work/Life Balance
3.2
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.7
Culture