pt Health
3.8 out of 5 stars.
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pt Health Employee Reviews for Patient Coordinator

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Job Title
Patient Coordinator8 reviews
Location
Canada8 reviews

Ratings by category

3.8Work-life balance

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Found 8 reviews matching the searchSee all 154 reviews

Toxic environment, short staffed which lead to stress

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Experienced bully, feedback ignored, toxic. Stressful because over worked. No incentive for putting in extra work. Was not respected for wanting to do a good job
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Horribly toxic place to work.

A Horribly toxic place to work. management gossips about employees to employees. Tonnes of office politics, made for a very negative work environment.
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Insights into pt Health

Based on 3 survey responses
Areas for improvement
  • Fair pay for job
  • Inclusive work environment
  • Support from manager

Family environment

Ok company to work for. The clinic environment is fun and family based. Clients are nice and grateful for providers and other staffs hard work. Company lacks growth and incentives for most positions, unless a Physiotherapist.

Pros

Meeting lots of interesting people

Cons

Disorganized
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Official response from pt Health

3 December 2018
Hi, Thanks for your feedback. We've been working at ensuring all positions have growth and incentives to reward people for their hard work. If you’d like to discuss further, we’d be happy to speak with you 905-523-5777.

Great atmosphere

Work environment and peers are wonderful, but compensation is lacking. Very self sufficient job which i love.You have the opportunity to work longer shifts to get your 40 hours in 4 days, so you have more time at home.
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Productive and fun work place.

Lovely work environment. Great coworkers. Best part about the job is the clients and watching them improve. I have gained so much knowledge and pride myself at becoming quite the problem solver.

Pros

Lovely clients

Cons

Long hours
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absolute worst place to work for.

being a patient coordinator at the northwest location is the ABSOLUTE WORSE! long hours, management is incredibly rubbish and non existent! and it felt like i was in high school all over again. the entire "team" is very very cliquey and they look down on you. worst of all, the clinical manager is a woman and asked me as a fellow woman as well if i had any kids during my interview. are you unaware of what type of questions to ask during interviews? only two kins deemed friendly. the day staff is incredibly rude and will not train you properly so you're left to fend for yourself. honestly, there are no pro's working for this location. i wouldn't recommend at all. if you have complaints and send it to HR coordinator, they will not care.

Pros

nothing

Cons

long hours, terrible management, unfriendly staff
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Horrible Company, Don't do it.

I worked at PtHealth for two years. It was my most depression plagued two years of my life. No joke. I was a Patient Coordinator, and I was constantly crapped on by the company. There is a massive disconnect between head office and the clinics. I know for absolute fact that the previous CEO was the one responsible for a number of the positive reviews on this site. Beware. They expect a lot from their PC's, and pay horribly. They don't give raises anymore unless you meet goals they set for you. Which isn't ethical, raises are based on past performance, not future. They make you work 11 hour days, so be prepared to be exhausted by Friday. They don't encourage personal growth. PC's have no where to move up to. There isn't any continuing education relevant to the PC position. It's honestly one of the worst employment situations I have been in. It was on par with a job I had at 13 years old bundling roses for 8 hours a day standing on concrete floors. Except, the flower job paid more, and that was 15 years previous!

Cons

Long hours, pay, head office, culture
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Don't work here

Bad place to work. Patient Coordinators aren't allowed to take breaks or have a lunch hour. Shifts were always 8 to 9 hours long & you work alone with no relief. If you had to go to the washroom, you had to run & if a patient came in while you were gone, you got the third degree. You aren't only the patient coordinator, receptionist & administrative assistant, you are also the cleaner & laundress. Pay is only $12/hr & they won't give full time hours. Only individuals who do work full time (2) only make $12/hr as well. I don't recommend working for this company unless you are desperate & are still looking for work elsewhere.

Pros

Most Physiotherapists are nice

Cons

No lunch hr or breaks (incl. washroom breaks) even though shifts are 8 to 9 hrs.
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Overall rating

Based on 154 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture

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