pt Health
3.8 out of 5 stars.
Write a review

pt Health Employee Reviews for Patient Coordinator

Review this company
Job Title
Patient Coordinator8 reviews
Canada8 reviews

Ratings by category

3.8Work-life balance

Sort by

Found 8 reviews matching the searchSee all 158 reviews

Toxic environment, short staffed which lead to stress

Indeed featured review

The most useful review selected by Indeed
Experienced bully, feedback ignored, toxic. Stressful because over worked. No incentive for putting in extra work. Was not respected for wanting to do a good job
Was this review helpful?

Horribly toxic place to work.

A Horribly toxic place to work. management gossips about employees to employees. Tonnes of office politics, made for a very negative work environment.
Was this review helpful?

Insights into pt Health

Based on 5 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Fair pay for job

Family environment

Ok company to work for. The clinic environment is fun and family based. Clients are nice and grateful for providers and other staffs hard work. Company lacks growth and incentives for most positions, unless a Physiotherapist.


Meeting lots of interesting people


Was this review helpful?

Official response from pt Health

3 December 2018
Hi, Thanks for your feedback. We've been working at ensuring all positions have growth and incentives to reward people for their hard work. If you’d like to discuss further, we’d be happy to speak with you 905-523-5777.

Great atmosphere

Work environment and peers are wonderful, but compensation is lacking. Very self sufficient job which i love.You have the opportunity to work longer shifts to get your 40 hours in 4 days, so you have more time at home.
Was this review helpful?

Productive and fun work place.

Lovely work environment. Great coworkers. Best part about the job is the clients and watching them improve. I have gained so much knowledge and pride myself at becoming quite the problem solver.


Lovely clients


Long hours
Was this review helpful?

Rate your recent company

Share your experience to help others

absolute worst place to work for.

being a patient coordinator at the northwest location is the ABSOLUTE WORSE! long hours, management is incredibly rubbish and non existent! and it felt like i was in high school all over again. the entire "team" is very very cliquey and they look down on you. worst of all, the clinical manager is a woman and asked me as a fellow woman as well if i had any kids during my interview. are you unaware of what type of questions to ask during interviews? only two kins deemed friendly. the day staff is incredibly rude and will not train you properly so you're left to fend for yourself. honestly, there are no pro's working for this location. i wouldn't recommend at all. if you have complaints and send it to HR coordinator, they will not care.




long hours, terrible management, unfriendly staff
Was this review helpful?

Horrible Company, Don't do it.

I worked at PtHealth for two years. It was my most depression plagued two years of my life. No joke. I was a Patient Coordinator, and I was constantly crapped on by the company. There is a massive disconnect between head office and the clinics. I know for absolute fact that the previous CEO was the one responsible for a number of the positive reviews on this site. Beware. They expect a lot from their PC's, and pay horribly. They don't give raises anymore unless you meet goals they set for you. Which isn't ethical, raises are based on past performance, not future. They make you work 11 hour days, so be prepared to be exhausted by Friday. They don't encourage personal growth. PC's have no where to move up to. There isn't any continuing education relevant to the PC position. It's honestly one of the worst employment situations I have been in. It was on par with a job I had at 13 years old bundling roses for 8 hours a day standing on concrete floors. Except, the flower job paid more, and that was 15 years previous!


Long hours, pay, head office, culture
Was this review helpful?

Don't work here

Bad place to work. Patient Coordinators aren't allowed to take breaks or have a lunch hour. Shifts were always 8 to 9 hours long & you work alone with no relief. If you had to go to the washroom, you had to run & if a patient came in while you were gone, you got the third degree. You aren't only the patient coordinator, receptionist & administrative assistant, you are also the cleaner & laundress. Pay is only $12/hr & they won't give full time hours. Only individuals who do work full time (2) only make $12/hr as well. I don't recommend working for this company unless you are desperate & are still looking for work elsewhere.


Most Physiotherapists are nice


No lunch hr or breaks (incl. washroom breaks) even though shifts are 8 to 9 hrs.
Was this review helpful?

Patient Coordinator at pt Health

Estimated salary
$21.82 per hour

Want to know more about working here?

Ask a question about working or interviewing at pt Health. Our community is ready to answer.Ask a Question

Overall rating

Based on 158 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.7 out of 5 stars for Management
3.8 out of 5 stars for Culture

Compare pt Health with

  • Companies
  • pt Health
  • Employee reviews
  • Patient Coordinator