Short-term OK, Long-term Stay Away!
Patient Care Representative (Former Employee) – Hamilton, ON – 9 January 2017
The co-workers are (usually) great. The patients are (usually) great. Past that, the job paid better than most, but had unreasonably high expectations oftentimes, and really didn't come through for their employees when necessary.
Many broken promises for future advancement. Consistent deflection on renumeration and raises for "exceptional work" while the directors get perks and bonuses that really aren't merited.
Within the same position, expect to do the job of 10 other people. The company will constantly strive to put more on your plate until you can't stack any higher, and then they'll tuck things under your arms as they change your role again.
The company is unwilling to invest money in itself to improve, and just expects employees to pick up extra duties to fill those gaps.
Some of the staff are amazing, but the company culture is like a popularity contest. The CEO simply cherry-picks her favourites, promoting and siding with them while any imagined slight is held against you.
Proven loyalty to the company is not valued as the hardest workers get their souls sucked directly from them while being pushed to work harder without compensation, acknowledgement or appreciation.
Head office positions will be rife with petty conflict and office politics, while clinics receive no support and get neglected.
That being said, there are some good times to be had if you love frustrating management, and don't have any future aspirations.
PCC pay is decent to start, Some amazing co-workers, There's a food truck that comes by occasionally
Raises don't exist, Constantly changing job responsibilities, Disconnect between management and everyone else, The food truck meals can be pretty heavy