Patient Care Coordinator in Moncton, NB
Terrible Management, they only want to hear what they want to hear and have selected hearing .They do not listen when you want more training, they do not offer any support. They clients for the most part are nice and easy to handle but when you have an issue there is usually an hour delay to get an answer because everything is virtual. That is why training is so crucial in the beginning.
Patient coordinator in Vancouver, BC
Horribly toxic place to work. A Horribly toxic place to work. management gossips about employees to employees. Tonnes of office politics, made for a very negative work environment.
Office Administrator in Burlington, ON
Wolf in sheeps clothing, dont trust themptHealth is really good at marketing that they are one big supportive and inclusive family when in reality they play favorites and don't care about the majority of their employees. I worked in their head office, interacting with the leaders and managers and the people running this company are only concerned with 1. keeping physios happy and 2. their bottom line. If you are a physio its like you are a god, you will get more recognition, better pay and management looking out for you. If you are not a physio, you don't want to work here. They pay the absolute bare minimum, the benefits are non existent, there is no respect and no opportunity for growth. I was denied an annual increase to match inflation, I was denied a merit increase altogether and every time they dumped more responsibilities on me, I was denied an increase for my workload. Pthealth got bought out by Lifemark and I hoped it would get better but everything has stayed the same, just more disorganized. In over 4 years of working at ptHealth, I did not see a single pay increase, and they were paying significantly below market rate when I started. Bottom line, unless you like working yourself to death with no recognition and extremely low pay, look somewhere else! Literally every other company is paying more. They also have a very toxic work culture and regularly want you to do extra work outside of your 40 hours a week
Patient Coordinator in Halifax, NS
Toxic environment, short staffed which lead to stressExperienced bully, feedback ignored, toxic. Stressful because over worked. No incentive for putting in extra work. Was not respected for wanting to do a good job
Great culture and amazing teamTypically there are many activities on the go and a very fast paced and fun culture. We work hard and play hard to make sure our patients and staff have the best experience. I really enjoy the perks and added benefits. We recently received Sobey's gift cards and have seen increased communications and recognition for our efforts.