Competitive Price Checker/Data entry (Former Employee) – Calgary, AB – 19 March 2018
-Price checking at 4 different competitors stores -Data entry on Excel spreadsheets for Head Office -my management team was very supportive -enjoyable work atmosphere, meeting lots of people & it was great exercise
It is a productive work environment with a lot of learning opportunities
General Clerk (Current Employee) – Surrey, BC – 16 January 2018
Its a great starting place and learning experience but management and salaries need improvement. If staff is paid more you attract a much more responsible type of employees and it will drive a harder working attitude, managers are very hit and miss, some very approachable and understanding some not so much, needs work.
loss prevention officer (Former Employee) – Richmond, BC – 12 January 2018
I worked as a Loss Prevention Officer with the company and enjoyed working with a team of uniformed and plain-clothes or undercover loss prevention officers. It is an enjoyable work environment and the salaries are competent as well.
Grocery Stocker (Former Employee) – Burnaby, BC – 11 December 2017
A typical day at work was standing at the counter helping customers. I was the person who had to clean up the backroom after selling hours were over. I learned how to estimate the weight of many products and also how to clean efficiently.Management was fine and the workplace culture was mainly Asian. The hardest part of the job was cleaning the backroom since it took about 1 and 1/2 hours to fully clean up all the scraps. The most enjoyable part of the job was selling products and communicating to the customers.
Pharmacy Assistant (Current Employee) – Burnaby, BC – 12 August 2017
A typical work day for me normally starts at 4 or 4:30 pm. Almost everyday I have to stay until 10 or 10:30. It is much more physical than working in any retail store. You have to pack for almost 4 hours and sort bags into heavy bins. For 6-hours work, you got 15 mins break. You'd better eat cold food cause you do not have enough time to microwave your lunch. I work 4 nights and one morning. Work/Life balance? Eat, sleep, pharmacy, then repeat. The management pretend not to know our hard work and sweat. Most of my co-workers have injuries. My boss is very stubborn and he will blame you 99 times on small issues but never give you approval and acknowledgement. What will you learn? You will easily forget what you learned in school because everything here is scanned by gun. You work like a robot with mechanical action. The rule here is No talking, No wasting time, No music, Keep working till last minute. We do not have sick leaves. Our salary is not competitive at all.
If you have endless energy and want to kill time with boring work, come here to work on the line in the warehouse. Harder than other warehouse work, less paid than cashier.
Call in Sick is easy. Boss likes it. He can save money and push work.
General Grocery Clerk (Former Employee) – Maple Ridge, BC – 18 July 2017
The management in my former store forgot how to treat employees like people, and would often ignore issues that needed dealing with. As always with customer service, there is the frustration of dealing with the public
Personal Delivery Assistant (PDA) (Current Employee) – Langley, BC – 15 June 2017
The workplace culture was not terrible, as a PDA (personal delivery assistant) I was on my own with little to no contact with the other drivers, unless we were loading/unloading at the same time. The customers were always happy to see us. That part makes the job great. Coming from many years in the customer service industry, this was a nice change of pace for me.
Fresh Air, driving, learning new areas in the city.
Clerk/Cashier (Current Employee) – Chilliwack, BC – 23 May 2017
I used to want to work there, I hate going to work there because of how I'm treated, I don't get enough hours, harassment and manager irresponsibility takes place. Not enough information between mangment and employees sometimes I have no clue what's going on within my store this makes customer service difficult. Not enough notice before shifts, not enough training in specific departments.
Good relationship with co-workers
Not enough hours, management is bad, communication within the store is lacking
Friendly, helpful and courteous respectful management.
Wine Merchandiser. (Current Employee) – Kelowna, BC – 17 May 2017
Good day, I have only worked for the OFG for 3 weeks; however, I have begun to appreciate the family atmosphere, respect and guanine helpful ideology of the staff and management in my store. I would recommend the OFG to anyone who wants to work in a close knit work place where there is little drama.
Cashier/Customer Service (Former Employee) – North Vancouver, BC – 9 March 2017
Working for Overwaitea was a pleasure. Their views align very well with my own, that customers ALWAYS come first. I was also part of a union with them which was a new experience for me and it made me feel like part of a family, and like I always had someone to turn to if anything were to arise.
A typical day at work was actually very physical as a grocery store cashier. Most of our customers at this specific location were elderly and very talkative so I enjoyed the relationships I was able to make with our regulars.
I learned the value of having benefits, a company that cares for it's employees, as well as one of my most memorable experience at a work place ever: assisting an elderly lady that had a heart attack in my line up. My first aid training came in handy, and my ability to stay calm and collected in an otherwise terrifying situation.
Loss Prevention Officer (Former Employee) – Edmonton, AB – 15 January 2017
A day at work was surveying the customers that interacted with the store to prevent theft both large and small. Even stopped employee theft rings. The job also involved a lot of work with the Edmonton Police and RCMP of the Edmonton and Northern Alberta regions.
Marketing Manager (Former Employee) – Langley, BC – 11 April 2016
Good company with strong growth prospects as they expanded further East. Work balance in general is reasonable with heavy periods as would be expected with any retailer. New employees and their ideas are often not well accepted. Most office staff have been with the organization 10 - 35 years, as they grow they are starting to hire outside the organization for more industry expertise, but because most office staff have only ever worked for Overwaitea they are very resistant to new ideas that could bring more efficiency. People are friendly but not interested in making new friends at the office.