Ottawa Humane Society Employee Review

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Love the job. Hate the way it's managed.
Customer Service Representative (Current Employee) –  Ottawa, ON8 April 2016
I love my job at the Ottawa Humane Society and my co-workers, they are very compassionate people. The management however is very unprofessional and does not appreciate the dedicated staff that work there.
There are a handful of full-time positions and even less part-time positions. Most staff are on an occasional status scrambling for shifts with no benefits and no hope of advancement. You are very much made to feel replaceable.
They make it sound like it's one big happy family but it's very dysfunctional. It takes a strong person to witness abuse of animals on a daily basis but it takes a stronger person to tolerate management's abuse.
Pros
Rewarding work
Cons
Management is unprofessional
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Your job is what you make of it!
Animal care (Current Employee) –  Ottawa, ON15 April 2019
I’ve been working there for a decade. I love it. Staff is great, including management. I’ve never had a problem going to my boss for help and for any issues. I think people that complain about management are the ones who are too intimidated to actually speak to them. We are all people and we have the same goal at OHS.
Whether you want to work there as a career or “just a job”, you get what you put in. The hard workers who are humble and compassionate really show.
Great place.
Pros
Flexible shifts, cross training intedepartments, friendly and caring staff
Cons
Can be long hours, seasonally stressful/ high volume of animals
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Horrible managers! Very Toxic Work environment
Customer Service Representative (Former Employee) –  Ottawa, ON1 April 2019
Working with the animals is fantastic and very rewarding. Also my coworkers were amazing! The only issue with working here is the management. They are very rude to their employees and will belittle you any chance they get. This results in a very stressful and toxic work environment. Whenever an issue is brought to their attention, it is played down and pushed under the rug. They will do a staff survey to see where they can improve, but when they get negative results they blame it on part-time staff who are jealous of full-time workers. I would strongly advise people against working here if you are looking for a fun and stress free job.
Pros
The animals, coworkers
Cons
The managers, no room to move up in the organization, stress
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Overall rating

2.9
Based on 18 reviews
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Ratings by category

2.9Work/Life Balance
2.9Salary/Benefits
2.4Job Security/Advancement
2.3Management
2.8Culture

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