Ottawa Humane Society
2.9 out of 5 stars.
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Ottawa Humane Society Careers and Employment

About the company

  • Company size
    51 to 200
  • Revenue
    $5m to $30m (CAD)
  • Industry
    Personal Consumer Services
  • Headquarters
  • Link
    Ottawa Humane Society website
Learn more


Salary estimated from 168 employees, users, and past and present job advertisements on Indeed.

Customer Service

Rating overview

Rating is calculated based on 27 reviews and is evolving.



on 18 November 2019
Management will push you to your limits with very little support. Colleagues are great , animals are great, the stress and micro managing, not great!
Customer service representative in Ottawa, ON
on 26 December 2021
hard work, lots to do, rewarding
Depending on your department, there is understaffing issues, which means lots of long hours, lots of overtime. Management can be hard, and expect much. This is not a place for a lazy employee. The coworkers can be fun, and nice. Lots to learn and lots of room to grow. There is great pay and benefits. its faced paced, stressful, hard and rewarding. Watch out for compassion burnout.
Aca in Animals
on 23 October 2021
Happy there
Had lots of boring jobs and bad bosses. This place is great. Can be stresful and very busy lots of animals to take care of. Coworkers are fun and althoug there’s always complaining many girls are friends and have fun. Bosses can be demanding and have high hopes for more more more work just do the best you can Pay great compared to same job somewhere else. and somtimes gets free food or gift cards. H-R is easy to approach with concerns. For me it’s worth the stress. Every job is stressful. This company is good and I like it. Good for good employees but also bad employees can get away with anything so your stuck working with LAZY ppl sometimes and they call in sick regularly wich is annoying - there should be rules about that and they should respect the ones that don’t call in sick. Often come in for my job and have to do another spot too because that person is absent.
Animal care in 245 West Hunt Club, Ottawa
on 15 July 2021
Great mission, good place to work
Good people mostly. Some managers are approachable. It is fast paced, and there is a lot of work to care for the aniimals. Can tire you out. Very busy. pay is good and your team cares about you.
ACA, AT, CSR in Ottawa, ON
on 2 July 2021
You will leave because of management
Over a decade of work there. Multiple different areas. In the end it dawned on me it was like we were in an abusive relationship with management. They dangle high wages and potential full time jobs over your head. They constantly remind you they pay the best and offer benefits. "No one else can offer you this kind of security". When you are broken and crying they tell you it will get better, changes are coming, they will do better but nothing ever changes, over ten years they did not change. Micro managing is their crutch. You can't go blow your nose without signing out. They will take your ideas and use them as your own and put you under a bus without a second glance. You will advance only if you can be someone's favourite, and will be pushed out if you upset one. The growth potential isn't fair as it is based on how you can talk in an interview and not years, experience or work ethic. They do not reward hard workers. They want you to quit within 2 years, high turn around is good for them= they don't have to payout raises, benefits or retirement. Not to mention they are so top heavy it feels like you have a manager for every 5 employees. The experience you get with animal handling and treatments is invaluable but you will not want to make this your home. After my 10 years+ there I am done in this industry and I hold the treatment by management as a huge reason why.

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Questions and answers

People have asked 9 questions about working at Ottawa Humane Society. See the answers, explore popular topics, and discover unique insights from Ottawa Humane Society employees.

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  • Working Culture
  • Benefits
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  • Hiring Process
  • Working Environment

Interview insights

Insights from 15 Indeed users who have interviewed with Ottawa Humane Society within the last 5 years.

Favourable experience
Interview is difficult
Process takes about two weeks

Interview questions

Examples of going above and beyond with customer service Examples of experience problem solving.

Shared on 30 July 2020

Are you comfortable working around animals?

Shared on 1 November 2018

Common questions about Ottawa Humane Society

Ottawa Humane Society locations

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