Shipping Clerk (Former Employee) – Kitchener, ON – 27 September 2018
They sell over priced hearing aids and pay their employees minimum wage. If you are lazy and have no aspirations in life this place is perfect. People are friendly enough. Very laid back work environment because they underpay and they know it. I would recommend finding fulltime employment elsewhere. Also they are moving to their production to Mexico.
Assembly Worker (Former Employee) – Kitchener, ON – 26 February 2018
A fabulous summer job, especially because of the management and training. I felt that I was trained well enough that when I went in on my first day I was ready. Also the team really makes you feel welcome.
Inventory Clerk (Former Employee) – Kitchener, ON – 9 May 2017
Mostly busy day, lots of independent work, standing all day long, lots of moving. Friendly and clean environment. I learned how to use Excel on the computer, use email, contact clients, print shipping labels to appropriate address, prepare ear aids for shipping and packages for other clinics around ontario. It was fun and easy tasks no difficulties.
Marketing (Former Employee) – Mississauga, ON – 30 April 2017
Great variety of work, interesting projects. If you happen to get lucky enough to get a raise and advance your position, you'll only end up hating your job because you'll be doing nothing that you love.
Bilingual Client Services Specialist (Current Employee) – Kitchener-Waterloo, ON – 24 February 2016
A typical day in the CSR department
Log in to the queue - roughly 450 calls a day between 7 people enter orders - via phone, email, fax or web process consignment orders process invoices and credits when requested provide repair estimate and quotes when requested call backs on orders and repairs
I've learned a lot about hearing aids; how they work and how they're made. Which accessories work best with certain hearing aids. My co-worker and manager are a lot of fun; it makes the day more interesting. Definitely a great bunch of people.
The hardest part of the job is managing the call volume and the most enjoyable part is building a rapport with the customers.
Lots of company activities, great benefit packages and anniversay bonuses
short lunches, difficulty in including the CSR dept in company activities due to the call volume
order entry and invoicing (Current Employee) – Kitchener, ON – 3 April 2015
oticon is a good job and is a good company to work for benefits are great and hours are fantastic. great social atmosphere, and always doing stuff for employees, parties draws lunches etc. learned alot about hearing aids and what goes along with them. wish the pay was better.
great monday-friday day job
not really alot of advancement possibility, and low pay