OSL Retail Services Inc
Happiness score is 54 out of 100
2.9 out of 5 stars.
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OSL Retail Services Inc Careers and Employment

Work happiness

Scores based on about 100 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Brett Farren
    approve of Brett Farren's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    Hidden by employer
  • Industry
    Retail & Wholesale
  • Headquarters
    Head Office: 5090 Orbitor Drive Unit 1 Mississauga, Ontario L4W 4Y6
  • Link
    OSL Retail Services Inc website
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143 jobs


Salary estimated from 717 employees, users, and past and present job advertisements on Indeed.

Production et fabrication

Rating overview

Rating is calculated based on 1.1K reviews and is evolving.



Sales in Ontario
on 8 August 2022
It's like any other sales job
I was happy with the team and the people around me for the most part. The sales position is challenging. Dealing with Walmart clientele is a whole different ball game and you need to learn your niche in order to succeed. And every location is going to be different. Covid was brutal for sales and the already poor commission structure made it impossible to get ahead.
Sales Representative in Oshawa, ON
on 3 August 2022
Great people and sense of belonging
I’ve worked here for over a year now and love the people I work with. The environment is very friendly and you get to meet some great people. You work very closely with the Walmart staff at my store because we are in the electronics area. You don’t really deal with Walmart managers tho unless your a manager yourself. You learn a lot about all the phones and plans and carriers.
Electronic Sales Associate in Kamloops, BC
on 25 July 2022
Under-Appreciated by employer, Improper "training",
Wish to work in a stressful environment in a store where you get asked everything but the questions that pertain to your line of work, all while having Walmart employees and management hounding you for not doing *their* tasks? OSL is the company for you. There is little to no recognition for those who work hard, and the "slackers" are often catered to more than the hard working employees. Benefits are terrible, payments for sick leave (or Covid pay) take 3-4 PAYDAYS to come in (roughly 2 months or so), customers have no respect for employees and products with zero to no help from management on the matter (OSL and Walmart), and you are often made out to be the bad guy despite doing everything in your power to help. Electronics associates get 0% commission and 0% discount and there is no incentive to sell nor stay with the company. Years can be spent with them and you still will not get recognized. Cannot recommend this company to anyone, aside from recommending against working for OSL. For recommendations to happen, OSL needs to make BIG changes
Sales Associate in Whitehorse, YT
on 21 July 2022
They won't communicate their expectations with you.
So, a typical day at work involves 1-2 prepaid activations (which are counted at 0.33 towards your targets when compared to postpaid activations) if you're lucky. By and large, you're going to be bored. Most of my time was walking around showing people where other products in the electronics section were.They would not train me on Bell/Virgin Plus activations - yet, somehow expected people to come in and perform activations on these two carriers.Management is inscrutable and the way OSL hires/trains its management is seemingly random. The hardest part of the job is handling the boredom. Thankfully, we didn't do a whole lot of prospecting throughout the store, but I think this is because my own manager didn't seem properly trained despite being talked up by her manager as "a pro".
Electronics & Photo Lab Sales Associate in Lasalle, QC
on 14 July 2022
Chill job until it wasn’t
The customers in Lasalle are 50/50. You either get a gem or an entitled francophone. The pay there was great in beginning as a first job getting 15.15$ but after 3 years of working it only raised to 15.45$ despite me being the best one there. In first two years it never went up the salary. I had to demand for a raise. The longer you work there the more workload they give you with no compensation in wage. I don’t know if management was bad at recruiting but almost every new hire was either lazy or they were clueless. The job itself is fairly easy and but motivation to strive is lacking(probably why the new recruits didn’t do much).

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Questions and answers

People have asked 53 questions about working at OSL Retail Services Inc. See the answers, explore popular topics, and discover unique insights from OSL Retail Services Inc employees.

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Interview insights

Insights from 472 Indeed users who have interviewed with OSL Retail Services Inc within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Cellular plans, carrier

Shared on 10 January 2019

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