Staff members were very co-operative
Credit / Collection Analyst (Former Employee) – Ville St Laurent, QC – 19 November 2015
I was a lone person in this office. First thing in the morning I would check the Bank, and see what was deposited from the previous day. Then apply to my excel copy of the AR so it is updated. Make my calls to customers, from 1 day overdue, and enter my notes in JDE. Do follow-ups on any issues that exist so they get resolved as soon as possible. Connect with the Parts dept to see if the reruns will be authorized for credit. At intervals I would create new customer files, and update them with D&B reports where needed, and any information I can find on the customer in the web.
I learned more of JDE. I had little to no contact with co-workers as I was in Montreal, and they were in Wisconsin or London, ON.
Hardest part of this was being alone. Most enjoyable part of this location was the Director in the warehouse, he made our contact when I saw him very pleasant.
Occasional free lunches
Being alone most days of the week.