Orchard Terrace Care Centre
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Orchard Terrace Care Centre Employee Reviews

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Canada10 reviews
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3.0
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The staff are great
Staff are great but overworked and always short staffed. Residents are appreciative of the care received for the most part. Management doesn’t recognize anyone or give any compliments to staff.
Pros
Staff
Cons
Pay
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4.0
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Great place to work its like a family
Staff are very caring PSW's work hard to make the residents lives better. Management is supportive and helpful. The management team helps when staff are short. Everyone pulls together to enhance quality of life to the residents.
Pros
family feel
Cons
always need more staff
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5.0
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Friendly, helpful co-workers and supportive mangement team.
As a past RPN on the floor I can say that Orchard is a nice place to work. My co-workers were always going above and beyond to please the residents and make their home a safe and friendly environment. The PSW's are so friendly and patient centered. Registered staff are beyond competent and knowledgeable in the field. Management team is supportive and friendly and willing to work with staff with any requests.
Pros
Small home with a family feel.
Cons
Small home=limited full-time positions available.
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1.0
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Do not work here. You will regret it.
Everyone is bailing out of this place.

Management is terrible.


Everyone works short staffed constantly.


You will be expected to work harder than anywhere else.


You will not get your breaks or lunch as there is no time left once you have completed your tasks.


Don't believe that a smaller place is a better place, it's the other way around. Avoid this place at all costs.
Pros
none
Cons
how long have you got?
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2.0
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A disgusting place for people to live.
The PSWs do their best in this establishment but are constantly overworked and often not granted the full time regular hours that would be of benefit to them and the residents.
Management sits in the office all day, nurses sit at the desk all day less doing medications and dressings. So as a PSW you will do everything, while short staffed, and then be reprimanded when you fall behind. Extremely stressful.

They had enough shifts available that they would call me almost 20 times per week, but were still hiring everyone as casual.

Give people a schedule and they will make it work! Noone is answering their phone and hopping out of bed to go to work at 5AM unannounced!

Not to mention the residents are rarely engaged, live in tiny rooms, and have little to no space for activities and general life enjoyment. If my parents were here I would be pulling them out and caring for them myself.
Pros
Wages in line with CUPE
Cons
Dirty, poorly managed, stressful, detrimental to personal morale
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1.0
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Poor
Inconsistent hours . This home constantly works short . There is no staff morale, and zero support from management. No wonder the turnover rate is high.
Pros
The Residents
Cons
Poorly Managed
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1.0
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Look elsewhere
Short staffed all the time. PSWs do the best they can. No support from management whatsoever. Would not place my own family members here.

Residents are fantastic. Hard not to become attached.
Pros
Residents
Cons
Poor management. Constantly short staffed
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5.0
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Great place to work
Enjoy working at Orchard Terrace Care Centre. Enjoy working with the Geriatric residents and staff is very friendly and professional to deal with.
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2.0
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Business Office Manager
Very hectic and unorganized place to work. No guidance from the upper management. Seeing the residents on a daily basis made up for the lack of service that the home provided.
Pros
The Residents
Cons
Learning after the fact - not enough training
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5.0
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Organized
Well organized and was always respectful to customers whether it be on the phone or when they came to purchase their order.
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Overall rating
2.9
Based on 10 reviews
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Ratings by category
2.6
Work/Life Balance
3.0
Salary/Benefits
2.4
Job Security/Advancement
2.0
Management
2.4
Culture
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