Orangetheory Fitness
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Orangetheory Fitness Employee Reviews

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4.0
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Good stable part time group training
Orangetheory offers a stable source of income for trainers with consistent group class attendance and a lower sales requirement to develop/maintain your income compared to other personal training jobs.

However, there is almost no upwards mobility of any kind within the organization, corporate policy can be restrictive or downright backwards at times, and franchise set up means the working experience at individual locations may vary due to management/ownership
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1.0
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Do not recommend
Bullying and harassment in the workplace. HR does not care upper management is the problem. Employees as well as members are treated very poorly. I would never recommend this company to anyone as this place can cause mental distress. Abusive work environment
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2.0
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N/a
Not a great environment. Micromanagement from management. Lots of prejudice and judgement in the gym industry. High expectations, very low rewards. Compensation not aligned with job title.
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1.0
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High pressure sales job
Work is not challenging, it's high pressure sales and shady business tactics. Metrics are set based on the targets American studios can reach (American locations have a population 10-20 times the size of the population around a Canadian location). Tons of nepotism in the company, and a "drink the koolaid" culture where you conform or are bullied into quitting. Business rewarded shallow, gossipy behaviour. Training was buzzword meetings and little substance.
Pros
Free workouts
Cons
Everything else
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5.0
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Members and community like no other
started as sales associate, worked into trainer. Busy day at work managing classes and time effectively. Management was always fair and helpful. Culture was upbeat and fun. The hardest part was multitasking, but you get used to it, the members are the best part
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5.0
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Great place to work.
Great training program. Orangetheory is a leader in the fitness field. They have technology that is used to monitor your heart rate and shows calories burned in real time.
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5.0
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Best student job
One of the best student jobs I had, very dynamic environment and management. You really get invested in your work and the brand. Salary is reasonable and commission based. Very flexible work schedule.
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5.0
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Great and Fun Place to Work!
Great environment, pay, learning and development opportunities perks, and an overall fun place to work! Lots of opportunities to move up within the brand across Canada.
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1.0
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Awful Place To Work
Probably one of the most depressing jobs I have ever had.

They expect you to call/text the same people every single day to try and sell them a membership to the point it becomes borderline harassment.


In Calgary , they also pay you below minimum wage which is completely illegal (if they even pay you at all). I had to contact labour board just to try and get the company to pay me what they owe me. I suggest anyone who’s worked there in the last 6 months to do the same as they owe you money.


They also have a habit of skimming money from your commission as well. They will try to get out of paying you fully by any means necessary.


DO NOT WORK HERE
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1.0
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Horrible Management
Very toxic and high-school like environment. Managers were changed often and those hired were not productive to store objectives. Felt like we were being babied, and truly bullied by managers in charge. While a handful of coworkers and sales associate were great to chat with, the majority that were hired should not have been hired in the first place. Love their workouts, hated working there.
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1.0
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Horrible place to work
The manger is horrible, rude, talks behind your back, hours are unfair expected to work till 9:30 one day then 5:30am the next, very competitive your nothing without sales
Pros
The members
Cons
Managment
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1.0
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Do not recommend
Horrible organization, and not worth the headache! For the short period of time I was there, I worked over 50 hours a week, every week, and constantly understaffed. The owner, without doing any work, collects most of the commissions, so your pay is horrible for the amount of time and stress you dedicate.
Pros
Free membership
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3.0
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Ok place to work at.
Not bad. My manager was really supportive. This company’s set up works very well for building community and motivating people to be active. However I have also worked as a personal trainer at another company, and realize that Orange Theory is not for those who want specific help with their specific goals. Working there was great for positive energy, however, since it is a boutique type of centre, there was often very few staff members at once and the busy times got stressful.
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2.0
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Stressful environment
The position itself is amazing however the owners/management are very unprofessional. Expect you to do everything for nothing or your job is on the line. Evaluating staff on positions they can’t do themselves. High staff turn over due to drama and stressful environment.
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2.0
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Recommend only if you want to gain experience
- Good for experience
- Fast-paced environment

- Long hours

- Regional manager not available

- Not opened to feedback

- Negative corporate office mentality

- Members are awesome!

- Workout are amazing!
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2.0
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Gain experience to move on to better opportunities
Micro-managed, high expectations with minimal reward (commissions)
Poor training, and ongoing drama

In summary: great way to gain experience in sales and costumer service (CRM, etc). Interact with members and build relationships.
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3.0
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It’s good until it’s not
A fun environment, great clients and positive space to start out. The team mentality can get pretty competitive at times and favourites are sometimes played. Best hope you’re on the right side of that. Overall I enjoyed the time there for the most part. However if there is ever a disagreement or discrepancy with the bosses there is no one to report that to other than them. Corporate offers no help and refuses to get involved basically leaving you to fend for yourself in any times of dispute. If you have any infractions, leave on bad terms or are fired, they ban you from being able to work at all OTFs. So basically there is no room for any debate on any issues. You have to sit down and shut up, or leave with no option of return. It’s easy to feel replaceable despite that you give so much of yourself.

Unpaid online training taking numerous hours prior to official hiring and the expectation of engaging in additional learning, social media participation, etc
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3.0
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stressfull
not well rune by the owner always have issues that are never resolved pinned employee against mangers. no benefits or retirement plan, bad hours, no help from corporate either.
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5.0
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Good job
It's good place to work really inviting but have to make 40 calls and don't seem like they want to be like other gym's but it's almost very similar to the approach.
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1.0
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Even if you get the job, you don’t have it
Will replace you at a drop of a hat. They let me go by ghosting me for a couple days, no feedback or anything. Complete waste of time and very pushy sales. They don’t care about anything but getting more members. The management is very robotic with zero personality. Super fake, terrible vibes.
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1.0
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Don't work here
Very unprofessional and they did not provide me with pay stubs or adequate training. The work atmosphere is horrible and toxic. The owner and manager have no idea what they are doing and display that multiple times through failed meetings and a poor effort to fix problems.
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Overall rating
3.5
Based on 769 reviews
5
272
4
155
3
127
2
90
1
125
Ratings by category
3.4
Work/Life Balance
2.9
Salary/Benefits
2.8
Job Security/Advancement
3.0
Management
3.5
Culture