Options Community Services Employee Reviews

Showing all 15 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Programs - Poor Management
Shelter Worker (Former Employee) –  Surrey, BC22 January 2019
Management often takes a stance based on community perception as opposed to protecting employees, that being said, this organization provides many essential programs and services to local communities and it does feel good to do good and be a part of that.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
enjoyable
Community & Public Health Practicum (110 hours) (Former Employee) –  Surrey, BC10 January 2019
great employees and staff working here dedicated to helping everyone new to canada and in helping them with English and jobs, and health. and other resources
Was this review helpful?Yes 1No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was ok
SHELTER WORKER (Current Employee) –  Cloverdale, BC17 October 2018
It was an ok place to work. For a non-profit organization, they don't really seem to care much about the employees. There has also been a big change in management that has affected this.
Was this review helpful?Yes 6NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
CCRR Outreach (Former Employee) –  Surrey, BC20 June 2018
Everything about this non-profit is great. Great work atmosphere. They always make sure to hire minorities so our job atmosphere is always very diverse. We always learn from each other and have learnt to laugh.
Pros
Ongoing conference's opportunities
Cons
Pay is always lower compared to for profit companies
Was this review helpful?Yes 7NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Review
Shelter Worker (Current Employee) –  Surrey, BC2 May 2018
Can be mentally and physically draining. Staff are great and understanding. Program manager is amazing and easy to talk to. Can always lean on staff when things are tough.
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great organisation
Youth Counsellor (Former Employee) –  Surrey, BC1 May 2018
Great people and great services, good work life balance and people from all walks of life. Many different locations, departments and teams. Everyone is always smiling!
Was this review helpful?Yes 5NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Busy work environment
Community Counsellor/Team Leader (Current Employee) –  Leader, SK11 January 2018
A typical day includes, doing intakes, case reviews and attending to individual client needs.Other daily duties include helping out with making lunch and cleaning up.
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very strong on Supportive Team Work!
Supportive Roommate (Current Employee) –  Calgary, AB15 September 2017
There is always someone there to help out in any situation. If they can't answer your question, they will find someone who can and get back to you ASAP.

Management has many years of experience and is hands on, which is helpful should a situation take a turn for the worst.

Workplace culture is diverse. You can learn so much from each other and help out where you know it is needed most. You can also ask for help and know you will get it.

Knowing that at anytime you could be out of a job no matter what.

Working with some of the most amazing individuals in this city!!
Pros
Genuine Open door policy, Supervisor is very easy to talk to
Cons
In this field there is no job security or health benefits
Was this review helpful?Yes 5No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to learn about different cultures
Public Legal Education & Information Coordinator (Former Employee) –  Surrey, BC25 July 2017
I worked with a diverse and enthusiastic group of people that really know the meaning of team work. We always leaned one each other for support and feedback without feeling incompetent about our work. The workplace culture was that of support and encouragement; and never letting anyone feel they haven't done their best.
Pros
The people! The team
Was this review helpful?Yes 4NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace with great coeworkers.
Crisis Line Volunteer (Current Employee) –  Surrey, BC30 March 2017
Adequate training and support was provided to ensure that I was confident in volunteering on the crisis line. In under a year I have learned more skills than I thought possible.

It has been a very fun place to volunteer at, the other volunteers and staff are top notch people and easy to get along with.
Pros
Invaluable training and hands-on learning.
Cons
Sometimes difficult material to deal with from the callers.
Was this review helpful?Yes 4No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent working team and management
Child and Family Support Worker (Former Employee) –  surrey bc12 April 2016
My experiences have been wonderful regarding this company. Good people to work for. Co-workers are kind, Management is fair and treats workers well. I had a great experience from both staff and clients.
Pros
Co-workers and mangement excellent working team
Was this review helpful?Yes 5NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No authenticity
Family Strengthening and Development Counsellor (Former Employee) –  Surrey BC11 December 2015
Working for a company that doesn't live up to its own Mission, Vision, and Value statements in its treatment of staff is an exercise in frustration.
Management is like an old boys club, with no accountability to front line staff.
Was this review helpful?Yes 29No 6Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun, supportive, and rewarding place to Volunteer.
Fraser Health Crisis Line Volunteer (Current Employee) –  Surrey, BC1 March 2014
After going through detailed and extensive training on the crisis intervention model, you are mentored and reviewed in the phone room before you are able to become a regular call-taker.

The crisis line is very well run. The program is very organized. Communication between co-workers and staff is excellent and encouraged. A lot of support is available to the call takers at all times.

The hardest part of the job is mastering the crisis intervention model and trusting yourself to know how to handle any call that comes your way. The job is enjoyable because it is very rewarding to help people in crisis and help people develop their coping skills and resourcefulness.
Pros
Flexible hours and snacks and coffee and tea always provided during your shift.
Cons
Constantly contacted through email or phone for more hours.
Was this review helpful?Yes 15No 3Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
One of the great community services agency in the city (Surrey)
Volunteer in Options (Current Employee) –  Surrey, BC14 August 2012
Excellent community services for new immigrants! I like the cooperation and kind nature of the people working in the institute. They are really helpful!
Was this review helpful?Yes 7No 4Report
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Options Community Services. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 15 reviews
56
44
32
23
10

Ratings by category

4.0Work/Life Balance
3.6Salary/Benefits
3.9Job Security/Advancement
3.9Management
3.9Culture

Options Community Services Reviews by Location