Options Community Services
3.7 out of 5 stars.
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3.8Work-life balance

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over all good workplace

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because my job was based on a government contract there was the stress of the unknown when contract time came. So I opted to move on before that happened. It really was an enjoyable place to work where i felt welcomed and respected by my colleagues.

Pros

great hours, holidays and benefits

Cons

contract work
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Horrible inexperienced management but clients great to work with

This company has great potential to cultivate a positive work culture however like many companies, they don't practice what they preach. Their mission statement is fantastic however the reality for working there is the complete opposiite. There has been ALOT of staff turnover because of terrible mangement (or managers) very few programs are lucky to have supportive" Leaders" not someone inexperienced on a power trip which cultivated a very negative work culture. Again, really enjoyed working in the program helping clients integrate into the community. Big changes need to happen if this company wants their staff to stay long term, turning a blind eye won't help for much longer. Pay and benefits were great. Thats about it!

Pros

Pay, benefits, experience working in MHSU field

Cons

Rude/Disrespectful Management, being on call and not get paid
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Good place to work at

Productive and friendly. a multicultural and diverse community. People are helpful and respectful. Open and collaborative environment. I was fun and enjoyable to work at.

Pros

friendly people

Cons

Long hours
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Productive - team focused

Options Community Services provides a productive environment that allows opportunity for growth and expansion both personally and professionally in the social sector.
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Great Place for Experience

Great place to start your career. The staff and overall company is amazing to work for and great atmosphere. I strongly recommend working for Options, the salary and compensation is also a plus.
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Rewarding place to work at

Friendly atmosphere, It can be stressful at times as we serve the marginal clientele in the community. Most people that work are relatively friendly. The management can sometimes unsupportive and the upper management can be unreachable at times. Overall the place is a good place to work.
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Poor Management

A lack of professional boundaries between management and employees. Any concerns fall on dead ears. Management chooses to not address workers concerns
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Inclusive, accepting, kind

The staff are so kind, go out of their way to help you and the community. Best place for a single mom as they are understanding and flexible. Great pay and benefits.
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Great place to work. Liked team members and supervisiors

Great place to work. Lots of educational additional training. Did outreach, supported clients with Mental Illness.. Help support clients to have balance in their life. Taught clients many life skills.
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A great place to work

Options is a great place to work and make new friends. The staff are friendly and helpful and professional I wish I was a staff sometimes of options.

Pros

Low cost lunches

Cons

None
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Amazing people with challenging work load.

Amazing people. Very hard working staff. Very kind hearted coworkers. Effective problem solvers, and open to thinking outside the box. Disunity between departments, Physical separation of staff, Communication challenges, Sometimes intense and stressful situations.

Pros

Amazing people. Very hard working staff. Very kind hearted coworkers. Effective problem solvers, and open to thinking outside the box.

Cons

Disunity between departments, Physical seperation of staff, Communication challenges, Sometimes intense and stressful situations
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Great Programs - Poor Management

Management often takes a stance based on community perception as opposed to protecting employees, that being said, this organization provides many essential programs and services to local communities and it does feel good to do good and be a part of that.
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enjoyable

great employees and staff working here dedicated to helping everyone new to canada and in helping them with English and jobs, and health. and other resources
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It was ok

It was an ok place to work. For a non-profit organization, they don't really seem to care much about the employees. There has also been a big change in management that has affected this.
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Great place to work

Everything about this non-profit is great. Great work atmosphere. They always make sure to hire minorities so our job atmosphere is always very diverse. We always learn from each other and have learnt to laugh.

Pros

Ongoing conference's opportunities

Cons

Pay is always lower compared to for profit companies
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Review

Can be mentally and physically draining. Staff are great and understanding. Program manager is amazing and easy to talk to. Can always lean on staff when things are tough.
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Great organisation

Great people and great services, good work life balance and people from all walks of life. Many different locations, departments and teams. Everyone is always smiling!
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Busy work environment

A typical day includes, doing intakes, case reviews and attending to individual client needs.Other daily duties include helping out with making lunch and cleaning up.
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Very strong on Supportive Team Work!

There is always someone there to help out in any situation. If they can't answer your question, they will find someone who can and get back to you ASAP. Management has many years of experience and is hands on, which is helpful should a situation take a turn for the worst. Workplace culture is diverse. You can learn so much from each other and help out where you know it is needed most. You can also ask for help and know you will get it. Knowing that at anytime you could be out of a job no matter what. Working with some of the most amazing individuals in this city!!

Pros

Genuine Open door policy, Supervisor is very easy to talk to

Cons

In this field there is no job security or health benefits
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Fun place to learn about different cultures

I worked with a diverse and enthusiastic group of people that really know the meaning of team work. We always leaned one each other for support and feedback without feeling incompetent about our work. The workplace culture was that of support and encouragement; and never letting anyone feel they haven't done their best.

Pros

The people! The team
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Fun workplace with great coeworkers.

Adequate training and support was provided to ensure that I was confident in volunteering on the crisis line. In under a year I have learned more skills than I thought possible. It has been a very fun place to volunteer at, the other volunteers and staff are top notch people and easy to get along with.

Pros

Invaluable training and hands-on learning.

Cons

Sometimes difficult material to deal with from the callers.
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Overall rating

3.7

Based on 25 reviews
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Ratings by category

3.8Work/Life Balance
3.5Salary/Benefits
3.5Job security/advancement
3.6Management
3.6Culture

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