4.4 out of 5 stars.
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ONTARIO WORKS Employee Review


Great workplace, really appreciated all the things I learned there. Excellent management, with a lot of support. Definitely one of my favourite positions
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Providing relief for clients, making their life easier.

What is the best part of working at the company?Opportunity to help Ukrainian refugees. What is the most stressful part about working at the company?Only stress is a war in Ukraine.Russia is a terrorist state. In Social Services no stress. Just a help, support. Thank you Canadian Government for providing protection to Ukrainians! What is the work environment and culture like at the company?Welcoming. Supporting. Reliable.What is a typical day like for you at the company?Productive and quiet. Like it.
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Great opportunity to learn about Human Services

Each day, as a Student on practicum from the Social Service Worker program of Mohawk College, I began my day, punctually after exchanging greetings with other staff. My time was allocated carefully to allow for review of new messages on the computer system about any changes to human services legislation or procedures.I verified with my supervisor my duties for the day. Each day I listened and documented telephone messages for multiple Case Managers. Each message was reviewed and followed up as appropriate based upon the requests of the caller. Each entry was documented using case note style. I was able to prepare and sometimes lead interview sessions with clients. As well, provide information on other services or organizations that may support their needs. Paper work was completed together with clients and forwarded for filing. Documentation of the interview was carefully input in the computer system.


Working in a professional human services environment


Computer programs that may stall
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Good salary

Ontario Works is a financial assistance program for those who are unemployed or underemployed for a number of reasons. If you can work with a management team that is committed to a not non judgemental, biased, racist and poverty agitated - and work to support staff without micro aggressive tactics - and who work to create an anti biased work culture -then you will love this job .


great salary


and divisive work culture
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Overall rating

Based on 19 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
4.1 out of 5 stars for Culture

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