4.4 out of 5 stars.
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ONTARIO WORKS Employee Reviews

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Canada19 reviews

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3.6Work-life balance

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Providing relief for clients, making their life easier.

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What is the best part of working at the company?Opportunity to help Ukrainian refugees. What is the most stressful part about working at the company?Only stress is a war in Ukraine.Russia is a terrorist state. In Social Services no stress. Just a help, support. Thank you Canadian Government for providing protection to Ukrainians! What is the work environment and culture like at the company?Welcoming. Supporting. Reliable.What is a typical day like for you at the company?Productive and quiet. Like it.
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Great workplace, really appreciated all the things I learned there. Excellent management, with a lot of support. Definitely one of my favourite positions
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Great opportunity to learn about Human Services

Each day, as a Student on practicum from the Social Service Worker program of Mohawk College, I began my day, punctually after exchanging greetings with other staff. My time was allocated carefully to allow for review of new messages on the computer system about any changes to human services legislation or procedures.I verified with my supervisor my duties for the day. Each day I listened and documented telephone messages for multiple Case Managers. Each message was reviewed and followed up as appropriate based upon the requests of the caller. Each entry was documented using case note style. I was able to prepare and sometimes lead interview sessions with clients. As well, provide information on other services or organizations that may support their needs. Paper work was completed together with clients and forwarded for filing. Documentation of the interview was carefully input in the computer system.


Working in a professional human services environment


Computer programs that may stall
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Good salary

Ontario Works is a financial assistance program for those who are unemployed or underemployed for a number of reasons. If you can work with a management team that is committed to a not non judgemental, biased, racist and poverty agitated - and work to support staff without micro aggressive tactics - and who work to create an anti biased work culture -then you will love this job .


great salary


and divisive work culture
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Warm and appealing environment to work in, great colleagues who were supportive. community engagement. Informative, proactive, Fastpaced, professionally managed,
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Insights into ONTARIO WORKS

Based on 6 survey responses
What people like
  • Time and location flexibility
  • Feeling of personal appreciation
  • Clear sense of purpose

Good place to work if you like working in an union environment

Work is never completed. There is always something else that needs to be addressed. It is a fast paste environment that requires multi-tasking and patience. Challenging to address needs of clients and their financial means.


Long term security. Good Benefits


working with the union can be challenging and you may not get vacation when you would like
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productivity, professionalism and healthy work enviroment

Service to humanity, irrespective of social status, carrying out government support to all, Supporting the physically challenged and mentally challenged.


good working atmosphere


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Good place to work

Very busy and quick pace. Work hours good, wages are good. Transit pass at a discounted rate for employees, solves parking issues. Enjoyed my time there.
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Interesting experience

The job gave me more work experience and allowed me to use me previous work experience to perform the duties the duties of the job. It was a very stressful job.
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Great people to work with

Good environment, great benefits. High caseloads, and good opportunity to develop great relationships with clients. Teams are made up of strong work ethic, and super helpful colleagues. A number of changes happen often so important to stay current.
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Great Experience

For being a Co-op student in that kind of environment was fantastic. I had the best experience that will last a life time. If I could go back I would in a heartbeat.
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temporary non wroking salary

great in between temporary money from government while I'm looking for work. not technically a job but that is why I get my money from for the moment.


timne to look for wrork


not a great amount
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great working with clients, co-workers not so much

long hiring process too many managers hardest part of job is when applicants are not eligible for services rumor mill management likes to micromanage clicks lots of family persons working in same office
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Cool place

Very kind staff, the people who choose to work here will find that their co-workers are extremely positive people. I was on a contract to work there but if given the chance; i'd work there again.
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Very good program for people that need assistance

If your in need of a start up job or a start up check, Ontario works will help you get started with work and help you with different benefits that will help you excel in the fieldwork of you choice, at the same time give you opportunities to advance you potential as a employee with tickets certificates and other skills you will need on the job sites.


Extra benifits


minium wage
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Great life experience job

It was a very intense job at some points, emotionally and mentally draining but very rewarding and taught me a lot of about where life can take you!
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Review for Ontario Works

Experienced working at an extremely busy, fast paced office that allowed me to improve and perfect multi-tasking skills as well as time management.
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Fun work place

Its a very interesting day to say the least. Its also the team that i work with is very outgoing. The management works with you to ensure proper results. The most enjoyable part of the job is handing out the cheques to those individuals. The hardest part of the day would be the closing balance for each client.


cooperative co-workers


doing the accounting for each client
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Excellent Team

I worked on the youth team under two amazing case managers who helped guide and teach me many things about clients. Customer service is a large part of the job as well as working with the clients through whatever crisis they may have been going through at the time that they came into the office to be seen. The hardest part of the job is dealing with difficult clients. I enjoyed assisting clients where I could with their issues that they were having.
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Overall rating

Based on 19 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
4.1 out of 5 stars for Culture

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