3.7 out of 5 stars.
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Contact Center Agent in Guelph, ON
on August 16, 2023
I absolutely loved working at Ontario One Call. You do need to have a bit of thicker skin due to some of the customers yelling about getting their locates within 5 business days as they think that they can call and just dig immediately. The workplace is a total vibe and your coworkers, team leads, and management are amazing! They do truly care about your wellbeing and the work life balance. They h...
Contact Center Agent in Guelph, ON
on September 1, 2022
I find the work culture to be excellent for people who like stability in their job, who enjoy helping people, who enjoy a positive work culture and clean work environment, and who appreciate a little extra support from management. The company does well to recognize individual employees for their efforts, and is an environment that is suited for extroverted people. Coworkers are friendly, and manag...
Contact Centre Agent in Greater Sudbury, ON
on August 21, 2021
Overall it's a good place to work they have paid training, good benefits, and it's a supportive work environment. However, this job is not for everyone. It's long hours, tough calls, and it is a very busy and pressured work environment.
Call Centre Agent in Guelph
on March 24, 2020
Ontario One Call is a really great place to work. It is not your regular call center by a long shot! It provides paid training and has a friendly, supportive work environment. The team around you are inviting and are more than willing to help with any questions you have during your shift. Management are excellent and very down to earth. I really don't know of a down side to working at Ontario1...
Call Centre Representative in Guelph, ON
on December 11, 2019
The work culture is poor. Most staff on the floor are great but are not supported. There is not room for advancement and the management is unprofessional often talking behind the backs of employees. Good workers are leaned heavily on to compensate for any agents not meeting goals. Acknowledgments (e.g. call of the month) are used to smooth over grievances instead of addressing issues. They are no...
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Salary estimated from 64 employees, users, and past and present job advertisements on Indeed in the past 12 months.

Last updated: July 23, 2022
Average salary
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Average $17.93
Low $14.00
High $26.95


Interview insights

Insights from 15 Indeed users who have interviewed with Ontario One Call within the last 5 years.

Favourable experience
Interview is easy
Process takes about a week
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