Awesome team of co-workers
Customer Service Sales Agent (Former Employee) – North Bay, ON – 11 April 2017
A typical day at work would be a fast pace and high stress environment, dealing with arrivals and departures of buses. Making boarding calls, selling tickets, shipping freight. Work place culture, would be like any other workplace, wearing our uniforms and proper footwear to insure safety in the work place. The hardest part of my work would be dealing with upset customers, yelling and cursing at you. Either because they are upset because they cannot get a refund on a reserved ticket or there is no seating available. No matter how calm you stay or how nice you try to explain to them..they will still yell and curse. The most enjoyable part for me would be gong above and beyond for a customer and making their day. They thank you and tell you " you are the best". I'm just glad I could make them smile and make their day.
high stress environment