Management did not provide direction or support staff. Orientation was provided but was mostly presentations, not much hands-on training. Considering SW LHIN is a government agency, there was no transparency especially during the hiring process. There is no work life balance except for Management. The turnover rate is exceptionally high.
Management are politically driven, they do not care about their employees. They do not care about their customers either - it's only about the budget. When the end of year comes around, that's when they finally start spending all they have at the detriment of the customers and employees.
A wonderful place to work. There is a lot of emphasis on work life balance. Overall a positive work environment with open and transparent communication. I would highly recommend the LHIN as a place to work.
things are not always what they seem. lack of humanity. they say they "want to help you" but don't , they don't listen to you, lack of manager experience , lack of employee training , very high stress environment. .
Other than the long hours in the evening/weekends and the stressful work days, I enjoyed working for the SW LHIN. The team I worked for are amazing people and everyone is supportive in the work they do. It's a good system and provides good training for the job.
An average community caseload for a Care Coordinator is between 130-140 patients. How can one person effectively coordinate that many patients? Care Coordinators are expected to "keep people in their homes" but cut PSW hrs as per current care guidelines (determined by upper management). Smaller caseloads and more frontline care/case workers are required. LHINs are extremely "top heavy" with upper management and very "light" on frontline workers. Very sad as this situation effects the care outcomes for the general public relying on assistance from the LHINs.
Reasonable wages and benefits
Heavy caseloads and long hours (unpaid after regular hrs)
I enjoyed my 5 years spent at the LHIN, not only because of liking my role and responsibilities, but because the colleagues were also pleasant to work with.
The LHIN offered great professional development.