Assistant (Former Employee) – Barrie, ON – 6 November 2018
things are not always what they seem. lack of humanity. they say they "want to help you" but don't , they don't listen to you, lack of manager experience , lack of employee training , very high stress environment. .
Patient Care Assistant (Current Employee) – London, ON – 9 August 2018
Other than the long hours in the evening/weekends and the stressful work days, I enjoyed working for the SW LHIN. The team I worked for are amazing people and everyone is supportive in the work they do. It's a good system and provides good training for the job.
COMMUNITY CARE COORDINATOR (Former Employee) – Markham, ON – 17 May 2018
An average community caseload for a Care Coordinator is between 130-140 patients. How can one person effectively coordinate that many patients? Care Coordinators are expected to "keep people in their homes" but cut PSW hrs as per current care guidelines (determined by upper management). Smaller caseloads and more frontline care/case workers are required. LHINs are extremely "top heavy" with upper management and very "light" on frontline workers. Very sad as this situation effects the care outcomes for the general public relying on assistance from the LHINs.
Reasonable wages and benefits
Heavy caseloads and long hours (unpaid after regular hrs)
Urgent Care Coordinator (Current Employee) – Toronto, ON – 1 September 2015
Excellent culture with a customer service focus.
Problem solving, negotiation skills constantly used to meet client needs. Management encourages creativity in problem solving and promotes voluntary participation in projects to review and improve on current processes and procedures.
I have had several different managers at CCAC with their unique management style but the consistent message was to provide excellent client care with available resources. Client rights , dignity and privacy are paramount to ensuring a trusting, respectful relationship.
Typical day requires interaction with clients, their families, community agencies to help promote client independence and safety in the community/ home.
The most enjoyable part of the job is working with the clients, their families and within a multidisciplinary team.
The hardest part of the job is being at a computer 8 hours per day.
One of the lessons i learned is that personal support workers are critical to enabling clients to remain in their homes. The relationships that develop with the clients and their families brings dignity, friendship and hope to those in need.
For clients that do not have any supports, the PSW becomes their family. Clients ask for the PSW by name and constantly remark how their support makes "life worth living again".
It would be a great honour to train and mentor this invaluable link in the health care system. As a PSW support supervisor I would refer to the PSW's as the "angels on earth" .
The Job itself was rewarding, the disappointing part is that it is public money and the CEO treats it like her company. They treat employees like dirt and with no respect. They have had many grievances in against bullying and HR does nothing to stop this behavior from their managers. In theory great place to work but once you walk in the door you will need medication to help you get through the day. I have never worked at a place where you get treated like dirt everyday and managers and senior leaders just laugh it off. But easy to laugh off when they get 10 -15 % raises each year and no money for the front line workers.SWCCAC is not a place I would recommend unless you want to be stressed out at your job . The positive side is the workers are great people.
people are great
Management, lack of knowledge in thier area and bullies
Team Assistant (Current Employee) – Mississauga, ON – 7 June 2014
I process meditech referrals for clients that have come into the hospital for various reasons. I work well with my co-workers. The hardest part of my job is when the weather is bad and we cannot get the supplies out to the clients. I really enjoy when I get a chance to talk to the clients and knowing that I have helped them just by directing from to the right staff or giving them a phone number is they were directed to me by mistake.
Excellent organization for Health Care Professionals - no more night shifts!
Coordinator (Current Employee) – Ottawa, Ontario – 13 May 2014
Reading previous reviews for the Champlain CCAC, I'd like to take the opportunity to speak frankly and honestly. First to address the job opportunities, there are tons of opportunities to be a Case Manager/Care Coordinator, in fact I have referred many of my past colleagues to the CCAC and there have been opportunities. However, it is true that if you are able to take the leap of faith and accept a temporary position, you will most likely secure something full time internally once your term ends. Prove yourself, and you can be rewarded! As a healthcare organization, of course we will encounter change, some adapt, and others resist. I would recommend to any registered Health Care Professional to apply to the Champlain CCAC and see for themselves!