Happiness score is 42 out of 100
3.1 out of 5 stars.
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ONroute Careers and Employment

Work happiness

Scores based on about 43 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Melanie Teed-Murch
    approve of Melanie Teed-Murch's performance
  • Company size
    1,001 to 5,000
  • Industry
    Restaurants & Food Service
  • Headquarters
    8 Prologis Blvd, Unit 402 Mississauga, ON L5W 0G9
  • Link
    ONroute website
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78 jobs


Salary estimated from 5K employees, users, and past and present job advertisements on Indeed.

Cleaning & Sanitation

Rating overview

Rating is calculated based on 124 reviews and is evolving.



Supervisor in Newcastle, ON
on 4 August 2022
Fun place to work originally
I worked for ONroute for 4 years, and through those years i had a great time. But at the end of the 4 years I am glad i quit when i could. The management doesn't know how to manage their staff and the fact that they can take good people from one location and put them in another location, hinders the original location and is downright stupid.
Shift Supervisor in Ontario
on 9 August 2022
Falling apart faster than it can be put back together
Our plaza had no staff so you’d constantly be running around trying to get things done. Nobody was trained properly for any brand. It was frequent for people still in their probation to be training new staff. Schedules were frequently posted on either on a Friday or Saturday, or sometimes not at all and entire brands would not show up. Equipment was constantly breaking and not being repaired because ‘it wasn’t in the budget.’ Call ins were frequent simply because people were either part time working 40 hours a week or more, or because they don’t write up anyone because they’re desperate for people. MTO needs to seriously look at how the new company has managed these Sites since HMS Host handed over the contract to operate. The GMs are only in it for their bonuses for keeping everything cheap. It is a joke and I hope the Toys r Us executives in head office read this.
Team member for Tim Hortons in Greater Napanee, ON
on 31 July 2022
Terrible , and bad management
Management is god awful , dishes were never cleaned properly , schedules were always messed up , changed schedules without telling the person , very common for workplace harassment , no pay raise , no proper training , will expect you to go above and beyond for you but will do nothing to help out with the stress , only cleans properly before auditors come , no staff everyone quits , people don’t bother to put in 2 weeks because they are terrible to there employees and completely destroys mental health . If you can survive 4 months of the onroute you can survive anything
Cleaner/Janitor in Port Hope, ON
on 12 July 2022
Very stressful
Last shift put me on 6 bathrooms to clean and all garbage cans to empty on site. Plut wipe tables and sweep. Three people can barely do that. Management doesn't care
Employee in Innisfil, ON
on 29 June 2022
Toxic at times
The employees are amazing. They work hard and support each other. However it is quite toxic at times and stressful. It could be a great place to work if management were more polite to staff.

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Questions and answers

People have asked 29 questions about working at ONroute. See the answers, explore popular topics, and discover unique insights from ONroute employees.

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  • Working Environment

Interview insights

Insights from 197 Indeed users who have interviewed with ONroute within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

My interview was for crew. They asked a skill testing mathematical question. How I would handle a complaint, and whether I had any WHMIS training, or other job experience.

Shared on 16 March 2021

- strengths and weaknesses - why I thought I would fit the team - how I think I can help customers the best - my availability

Shared on 16 March 2021

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