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Happiness score is 48 out of 100Low
3.3 out of 5 stars.
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ONroute Careers and Employment

About the company

  • CEO
    Melanie Teed-Murch
  • Company size
    1,001 to 5,000
  • Industry
    Restaurants & Food Service


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133 jobs


Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 96 reviews and is evolving.


Cashier/Customer Service in Cambridge, ON
on 9 June 2021
stressful location, pretty good management
For it being one of my first jobs, its not half bad. The staff, in general, are very nice, maybe a few bad apples but as does every workplace. The management is nice and will often have your back when you're dealing with a, for lack of a better word, raging customer. However, there does often seem to be an understaffing problem. I was constantly doing 30+ hours despite being part-time. Supervisors are constantly looking for people to cover shifts, which is not necessarily their fault, but it's peculiar how often shifts seem to be lacking employees. This doesn't tie in well with my next statement which is that the location is HORRIBLE. Always incredibly busy, which is in no way helped by the understaffing problem. Will sometimes be working non-stop for 4 hours by yourself in an incredibly hot environment with customers constantly coming through. If you wanted to work with good people then by all means be my guest but be aware that it includes a very rough mental strain.
Operations Manager in Port Hope, ON
on 22 July 2021
Great workplace!!!
If you want to work somewhere where you are motivated to come to work everyday, ONroute is the place to be! A sense of purpose, you feel appreciated for your work, and want to be there!
Associate in Ontario
on 15 June 2021
Exhausting, depressing and increasingly demanding
New CEO and leadership came in a couple years ago. Since then it's been an ever-changing, disorganised downward spiral. I waited 2 months for uniforms, that were nearly see through and certainly not appropriate for outdoors in the winter. We're not allowed to accept tips any longer, and the company has refused to provide any pay increases in recent years. They do however demand, best word for it, more work, with less people, refuse to repair broken equipment and provide the tools necessary. No longer allowed to take any time off during the summer months.
Crew Member in King City, ON
on 31 May 2021
One of the best jobs ive had, reccomened applying if social and love new people.
Great job as the first job, amazing staff and customer experience. Love going on break for free lunches. When on break always meeting new people. Cute patio outside for staff.
Assistant Manager in Port Hope, ON
on 29 May 2021
Stressful, Lack of Respect for Employees
The company lacks leaders but has many dictators. Lack of respect for Employees who work hard with no benefits or equal pay.No weekends/holidays off. I’ve watched many good employees leave because of the lack of respect that’s been shown. the covid protocols are a joke that this team doesn’t follow. The Upper management is a tight circle where new opportunity’s only go to them, no option for in company applications. They hire without any prior experience, so they’ll hire about anyone. it’s a stressful fast paced environment not suited for friendly outgoing people. Save yourself the turmoil.

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Questions and answers

People have asked 24 questions about working at ONroute. See the answers, explore popular topics, and discover unique insights from ONroute employees.

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Interview insights

Insights from 98 Indeed users who have interviewed with ONroute within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

My interview was for crew. They asked a skill testing mathematical question. How I would handle a complaint, and whether I had any WHMIS training, or other job experience.

Shared on 16 March 2021

- strengths and weaknesses - why I thought I would fit the team - how I think I can help customers the best - my availability

Shared on 16 March 2021
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