Ongwanada Employee Reviews
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Great place to work
RC (Current Employee) - Kingston, ON - 2 October 2023
Indeed featured review
The most useful review selected by IndeedGood benefits and pay. Great place to work. Varied shifts and can work in different places. Lots of overtime available. Opportunities to work different positions.
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Qualified dedicated humans taking care of compromised humans… treated like 3rd class citizens on the titanic
Residential Counsellor (Current Employee) - Kingston, ON - 31 July 2023
A health care company that hasn’t adjusted to the new conceptual concept of work-life balance. They offer many full time positions vs the everyone is part time and needing to pick up hours to pay their bills… so that is nice. But unfortunately paid vacation is always denied so that is a false advertisement. The company is very management top heavy and they have actually no clue what the front line is dealing with. The training is awful… often brand new staff training brand new staff… and then they will fault you down the line for not being aware of their policies that should have been covered during your training. Staff can get stuck for days on end because they have no emplyees to fill shifts if someone calls in sick. It’s also a very toxic work culture… the veteran staff are beyond burnt out, rude to new employees and it has a very clique work culture like high-school. I have over a decade and a half of experience in this field with a company in another city… and Ongwanada management and senior staff has me feeling to such a point of degradation that Im ready to quit. I would not suggest anyone come work here… they want a soldier so you may as well join the military. They are breaking down the few people left that have compassion to care for the most vulnerable humans by not caring for their employees basic wellness.
Pros
Full time positions
Cons
Long hours, vacation is always denied, treated like a 3rd class citizen
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Insights into Ongwanada
What people like
- Ability to meet personal goals
- Fair pay for job
- Clear sense of purpose
Caring and collaborative staff and a great place to work.
Mobile Phlebotomist (Former Employee) - Kingston, ON - 10 June 2023
What is the best part of working at the company?The community that exists between the staff that supports the very special people that Ongwanada serves everyday. What is the most stressful part about working at the company?I don't find there to be any stress in my position What is the work environment and culture like at the company?Wonderful caring environment.People often return after retirement
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Productive and great pay
CSW (Current Employee) - Kingston, ON - 10 June 2023
They pay very decent, pay for overtime and holidays. I can’t complaint. Coworkers are very friendly.Working here for 1,5 year and love this place a lot
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Very Unorganized
Manager (Former Employee) - Manager - 28 May 2023
Nice people, but the management are cold, unorganized and terrible communicators. They waste tax payer money on frivolous items. They are also very spur of the moment managers an don't know what they are doing.
Pros
Good hours
Cons
Poor Communication
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Meaningful work
RC2 (Current Employee) - Group homes - 19 April 2023
The support from work was in my reference to my co-workers/Friends that keep me motivated and enjoy my place of work, management not so much with making me feel worth at my job or appreciated
Pros
Pay is ok, co-workers are great and also care thank god
Cons
Management does not care about clients thwy too worried about money
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I really like to work here
HR Coordinator (Former Employee) - Kingston, ON - 22 February 2023
Very friendly organization. Good salary and benefits. They pay extra for holidays and for overtime.Fast-paced environment but interesting to work here.
Pros
Paid overtime and holidays
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A good place to work BUT
Front Line Staff (Former Employee) - Kingston, ON - 25 July 2022
It has one of the best wages in the area doing what we do. Ongwanada has incorporated the $3 wage increase to all frontline and opseu/cupe members so the wage which is a bonus. Ongwanda offers a good benefits package (prescriptions are covered 100% if ordered from ongwanada pharmacy) and pays into HOOP for its pension. Fulltime are enrolled in the pension but Part time employees have the option to join (which is highly recommended) the added bonus to part time is that due to not having benefits you gain a 25% in lieu of added to your paycheck. BUT the pandemic hit the organization hard. There is little empathy or compassion for front line staff at this moment and there is a strong “shoot first ask questions later” mentality so make sure you have your bases covered and your paperwork are in order. There is a strong union presence and will back you. Only front-line and some clerical staffing postions/day program/pool staff are unionized. Management staffing, scheduling and HR are not unionized. What makes this place are the staff and the clients as well as some clerical and support staff who really work hard to make things better. People who have only read clients name on a piece of paper are responsible for making serious decision on clients so be prepared to have to have your supporting evidence if you wish to make serious changes. You will have to do personal care at allll levels of front line (treatment counsellor/residential/community support worker) this is something often overlooked at interviews and in job descriptions.You WILL be kicked, punched, yelled at, -
Pros
Good Wages, benefits, hospital pension, possibility for outings (concerts, sporting events, movies, trips), meaningful work, team orientated (if you have a good team)
Cons
Poor management support, shift work, team orientated (if you have a bad team)
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An aweful place to be.
Not applicable (Former Employee) - Not applicable - 12 July 2022
Very poor place to work. An awful organisation to work for. Management unprofessional, untrained and uncommunicative. Harrassement is rappant. The atmosphere is toxic.
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Loved it
Summer Student (Former Employee) - Kingston, ON - 12 June 2022
I was a summer student and I had a lot of fun working with the people at ongwanada, very caring and trusting staff. We’re very understanding when sick or if I had to leave early due to family
Pros
Community outings
Cons
Was only there for the summer months
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Jobs at Ongwanada
Great work environment
Volunteer (Former Employee) - Kingston, ON - 6 June 2022
I had worked here as a volunteer and a summer student. They are a great group of people to work for and a great way to get work experience. And they have great pay rate! I highly recommend working for them.
Pros
friendly, outgoing, understanding, flexible
Cons
Only lasted the summer
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Like nowhere I've worked before
Staffing Clerk (Current Employee) - Kingston, ON - 9 August 2020
I've worked in some very toxic environments before, but when I came here i didn't feel that toxicity. I felt supported. It would be hard to leave this job, even though I only work parttime.
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Bad
DSW (Former Employee) - Kingston, ON - 20 March 2020
This is a terrible place to work management is terrible to you and upper management even worse. You get bullied by staff and no praise from management!! Just a bad environment to work in and beyond stressful
Was let go after 32 years of service and I’m not the only staff let ho right before retirement
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Fast paced but well organized
Scheduling Clerk (Current Employee) - Kingston, ON - 25 September 2019
I love working for this organization. They treat their employees like human beings. You are never bored. They are great at making sure everyone is up to date on their required training. Have a great Occupational health and safety department.
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Caring and Positive Environment
Summer Student (Former Employee) - Kingston, ON - 2 September 2018
The most enjoyable part of the job was assisting individuals with developmental disabilities/intellectual disabilities with life skills and promoting community involvement through community outings to local movie theatres, local malls, and walks.
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Positive But Stressful
Staffing Clerk (Former Employee) - Kingston, ON - 29 April 2018
The people here are great. Everyone is very nice and super helpful. Being a staffing clerk was stressful at times, but also was interesting. However, there weren't many opportunities to advance within my department.
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A friendly work culture
Community Service Worker Volunteer (Former Employee) - Kingston, ON - 30 November 2017
I went to a few different group homes and work with the client on crafts, I would read to them or we would talk to each other about there favorite things and I would offer them manicures and on Fridays I went to the crescent centre.
Pros
Got to do fun things with nice people
Cons
it was for volunteer made no money
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great place
Residential Counsellor (Former Employee) - Kingston, ON - 8 April 2017
worked with various clients with various needs
Autistic children,
those with severe behaviors, which required an on guard persona
supervised staff
designed a snoozelen room
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Fun place to work
Dsw (Former Employee) - Kingston, ON - 2 January 2017
Awesome place had fun doing all kinds of trips sports and education with the clients and meeting and greeting their families and working closely with all the team memenwrs
Pros
Great bunch of ppl
Cons
Long hours
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Productive, busy environment
Staffing Clerk (Former Employee) - Kingston, ON - 23 October 2016
Staffing sick,vacation, paid in lieu calls. Making schedules for all part time staff in my home blocks. I enjoy a busy and productive environment. I have learned patience and mult tasking
Pros
organized environment
Cons
not enough guaranteed part time hours
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Productive
Placement Student (Former Employee) - Kingston, ON - 5 August 2014
This was a school work placement so it was unpaid. I really enjoyed learning how the office operated.
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Ask a question about working or interviewing at Ongwanada. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture
Questions about Ongwanada
- What should you wear to an interview at Ongwanada?3 people answered
- What is Ongwanada holiday leave policy? How much holiday leave do you get per year?2 people answered
- How do you feel about the future of Ongwanada?2 people answered
- What is the dress code at Ongwanada?2 people answered
- What was the most challenging part of your role at Ongwanada?One person answered
- How would you describe the pace of work at Ongwanada?One person answered
- How is feedback from management delivered at Ongwanada?One person answered
- What is the work-from-home policy at Ongwanada?One person answered
- What is a typical day like for you at the company?One person answered
- What benefits does Ongwanada offer?One person answered