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Ongwanada Employee Reviews

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Canada22 reviews

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3.7Work-life balance

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Great place to work

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Good benefits and pay. Great place to work. Varied shifts and can work in different places. Lots of overtime available. Opportunities to work different positions.
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Qualified dedicated humans taking care of compromised humans… treated like 3rd class citizens on the titanic

A health care company that hasn’t adjusted to the new conceptual concept of work-life balance. They offer many full time positions vs the everyone is part time and needing to pick up hours to pay their bills… so that is nice. But unfortunately paid vacation is always denied so that is a false advertisement. The company is very management top heavy and they have actually no clue what the front line is dealing with. The training is awful… often brand new staff training brand new staff… and then they will fault you down the line for not being aware of their policies that should have been covered during your training. Staff can get stuck for days on end because they have no emplyees to fill shifts if someone calls in sick. It’s also a very toxic work culture… the veteran staff are beyond burnt out, rude to new employees and it has a very clique work culture like high-school. I have over a decade and a half of experience in this field with a company in another city… and Ongwanada management and senior staff has me feeling to such a point of degradation that Im ready to quit. I would not suggest anyone come work here… they want a soldier so you may as well join the military. They are breaking down the few people left that have compassion to care for the most vulnerable humans by not caring for their employees basic wellness.


Full time positions


Long hours, vacation is always denied, treated like a 3rd class citizen
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Insights into Ongwanada

Based on 15 survey responses
What people like
  • Ability to meet personal goals
  • Fair pay for job
  • Clear sense of purpose

Caring and collaborative staff and a great place to work.

What is the best part of working at the company?The community that exists between the staff that supports the very special people that Ongwanada serves everyday. What is the most stressful part about working at the company?I don't find there to be any stress in my position What is the work environment and culture like at the company?Wonderful caring environment.People often return after retirement
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Productive and great pay

They pay very decent, pay for overtime and holidays. I can’t complaint. Coworkers are very friendly.Working here for 1,5 year and love this place a lot
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Very Unorganized

Nice people, but the management are cold, unorganized and terrible communicators. They waste tax payer money on frivolous items. They are also very spur of the moment managers an don't know what they are doing.


Good hours


Poor Communication
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Meaningful work

The support from work was in my reference to my co-workers/Friends that keep me motivated and enjoy my place of work, management not so much with making me feel worth at my job or appreciated


Pay is ok, co-workers are great and also care thank god


Management does not care about clients thwy too worried about money
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I really like to work here

Very friendly organization. Good salary and benefits. They pay extra for holidays and for overtime.Fast-paced environment but interesting to work here.


Paid overtime and holidays
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A good place to work BUT

It has one of the best wages in the area doing what we do. Ongwanada has incorporated the $3 wage increase to all frontline and opseu/cupe members so the wage which is a bonus. Ongwanda offers a good benefits package (prescriptions are covered 100% if ordered from ongwanada pharmacy) and pays into HOOP for its pension. Fulltime are enrolled in the pension but Part time employees have the option to join (which is highly recommended) the added bonus to part time is that due to not having benefits you gain a 25% in lieu of added to your paycheck. BUT the pandemic hit the organization hard. There is little empathy or compassion for front line staff at this moment and there is a strong “shoot first ask questions later” mentality so make sure you have your bases covered and your paperwork are in order. There is a strong union presence and will back you. Only front-line and some clerical staffing postions/day program/pool staff are unionized. Management staffing, scheduling and HR are not unionized. What makes this place are the staff and the clients as well as some clerical and support staff who really work hard to make things better. People who have only read clients name on a piece of paper are responsible for making serious decision on clients so be prepared to have to have your supporting evidence if you wish to make serious changes. You will have to do personal care at allll levels of front line (treatment counsellor/residential/community support worker) this is something often overlooked at interviews and in job descriptions.You WILL be kicked, punched, yelled at, - 


Good Wages, benefits, hospital pension, possibility for outings (concerts, sporting events, movies, trips), meaningful work, team orientated (if you have a good team)


Poor management support, shift work, team orientated (if you have a bad team)
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An aweful place to be.

Very poor place to work. An awful organisation to work for. Management unprofessional, untrained and uncommunicative. Harrassement is rappant. The atmosphere is toxic.
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Loved it

I was a summer student and I had a lot of fun working with the people at ongwanada, very caring and trusting staff. We’re very understanding when sick or if I had to leave early due to family


Community outings


Was only there for the summer months
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Great work environment

I had worked here as a volunteer and a summer student. They are a great group of people to work for and a great way to get work experience. And they have great pay rate! I highly recommend working for them.


friendly, outgoing, understanding, flexible


Only lasted the summer
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Like nowhere I've worked before

I've worked in some very toxic environments before, but when I came here i didn't feel that toxicity. I felt supported. It would be hard to leave this job, even though I only work parttime.
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This is a terrible place to work management is terrible to you and upper management even worse. You get bullied by staff and no praise from management!! Just a bad environment to work in and beyond stressful Was let go after 32 years of service and I’m not the only staff let ho right before retirement
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Fast paced but well organized

I love working for this organization. They treat their employees like human beings. You are never bored. They are great at making sure everyone is up to date on their required training. Have a great Occupational health and safety department.
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Caring and Positive Environment

The most enjoyable part of the job was assisting individuals with developmental disabilities/intellectual disabilities with life skills and promoting community involvement through community outings to local movie theatres, local malls, and walks.
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Positive But Stressful

The people here are great. Everyone is very nice and super helpful. Being a staffing clerk was stressful at times, but also was interesting. However, there weren't many opportunities to advance within my department.
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A friendly work culture

I went to a few different group homes and work with the client on crafts, I would read to them or we would talk to each other about there favorite things and I would offer them manicures and on Fridays I went to the crescent centre.


Got to do fun things with nice people


it was for volunteer made no money
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great place

worked with various clients with various needs Autistic children, those with severe behaviors, which required an on guard persona supervised staff designed a snoozelen room
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Fun place to work

Awesome place had fun doing all kinds of trips sports and education with the clients and meeting and greeting their families and working closely with all the team memenwrs


Great bunch of ppl


Long hours
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Productive, busy environment

Staffing sick,vacation, paid in lieu calls. Making schedules for all part time staff in my home blocks. I enjoy a busy and productive environment. I have learned patience and mult tasking


organized environment


not enough guaranteed part time hours
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This was a school work placement so it was unpaid. I really enjoyed learning how the office operated.
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Overall rating

Based on 22 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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