OneTouch Direct Employee Review

View all OneTouch Direct reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Absolutely terrible
Sales (Former Employee) –  St catharines2 July 2014
Worst management that doesnt do anything , sits on their butt all day and blasts music, employees do all the work and commission structure is like a hard math equation.

You are expected to push customers to the point where they yell at you, and when you make sales , dont even expect a dime extra commision while they take the rest.


Terrible unirganized place to work where everyone says something different. i hope i saved plenty of people from making a terrible decision in their life

I wish i could gove a zero rating but i had to give at least 1 star.
Pros
None
Cons
Everything
Was this review helpful?Yes 22No 4Report

Other OneTouch Direct Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great workplace culture.
Telephone Sales Representative (Former Employee) –  St. Catharines, ON5 April 2018
Excellent phone etiquette in many outbound calls back to back, 150 calls a day on average. Upsell TV, internet and home phone packages to customers in the Winback Campaign.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Immaturity, Poor Hours, Scripted
Telemarketer (Former Employee) –  St. Catharines, ON22 January 2018
You had to follow a general script that you were rarely allowed to change up to sell AT&T to customers that had previously left them. The job wasn't easy, but it didn't help that there was often bickering and things happening throughout the office, you could not wear anything scented, so by the end of the day it smelt bad and you had a very confined workspace with uncomfortable chairs, so your back hurt by the end of the night
Pros
Close to Home
Cons
Hard to Sell, Confined Workspace, Poor Ergonomics
Was this review helpful?Yes 1NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at OneTouch Direct. Our community is ready to answer.

Ask a Question

Overall rating

3.0
Based on 437 reviews
591
480
3113
251
1102

Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
2.7Job Security/Advancement
2.8Management
2.9Culture

OneTouch Direct Reviews by Location