OneTouch Direct Employee Review

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Otd
Customer Service Representative (Former Employee) –  St. Catharines, ON6 April 2014
One Touch was an on call place is was not a good place to work the boos never helped out the job was not that hard the job was no fun and the best part was i made sum good friends in the short time i was there
Pros
50/50 draws every Friday
Cons
not study work
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Great workplace culture.
Telephone Sales Representative (Former Employee) –  St. Catharines, ON5 April 2018
Excellent phone etiquette in many outbound calls back to back, 150 calls a day on average. Upsell TV, internet and home phone packages to customers in the Winback Campaign.
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Immaturity, Poor Hours, Scripted
Telemarketer (Former Employee) –  St. Catharines, ON22 January 2018
You had to follow a general script that you were rarely allowed to change up to sell AT&T to customers that had previously left them. The job wasn't easy, but it didn't help that there was often bickering and things happening throughout the office, you could not wear anything scented, so by the end of the day it smelt bad and you had a very confined workspace with uncomfortable chairs, so your back hurt by the end of the night
Pros
Close to Home
Cons
Hard to Sell, Confined Workspace, Poor Ergonomics
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Overall rating

3.0
Based on 437 reviews
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3.1Work/Life Balance
2.9Salary/Benefits
2.7Job Security/Advancement
2.8Management
2.9Culture

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