OneTouch Direct Employee Review

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Do not work here!!!!!!!
Sales Representative, Full Time Employment (Former Employee) –  St. Catharines, ON7 January 2013
A terrible place to work. They have a tendency to not meet their employees needs such as reasonable time off requests. And whatever time you miss, they force you to make up that missed time. The management discriminates certain against employees they do not like. Meaning they play the favourites game.
Pros
no pros!
Cons
too many to name
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Great workplace culture.
Telephone Sales Representative (Former Employee) –  St. Catharines, ON5 April 2018
Excellent phone etiquette in many outbound calls back to back, 150 calls a day on average. Upsell TV, internet and home phone packages to customers in the Winback Campaign.
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Immaturity, Poor Hours, Scripted
Telemarketer (Former Employee) –  St. Catharines, ON22 January 2018
You had to follow a general script that you were rarely allowed to change up to sell AT&T to customers that had previously left them. The job wasn't easy, but it didn't help that there was often bickering and things happening throughout the office, you could not wear anything scented, so by the end of the day it smelt bad and you had a very confined workspace with uncomfortable chairs, so your back hurt by the end of the night
Pros
Close to Home
Cons
Hard to Sell, Confined Workspace, Poor Ergonomics
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Overall rating

3.0
Based on 437 reviews
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3.1Work/Life Balance
2.9Salary/Benefits
2.7Job Security/Advancement
2.8Management
2.9Culture

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